Jackson Pohl

Service met expectations. Was very satisfied with the experience. Would recommend to others who are interested. Was very satisfied with the experience. Would recommend to others who are interested. More

by VINCENT.ROOYAKKERS Verified Customer Verified Customer

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Everyone was friendly and thoroughly knowledgeable of the car we were interested in. They were helpful in every aspect of dealing with us and making the sell easy. car we were interested in. They were helpful in every aspect of dealing with us and making the sell easy. More

by HAL.LEAGUE49 Verified Customer Verified Customer

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The entire staff was friendly and welcoming and made the experience pleasant. I was always kept well informed in regards to everything. experience pleasant. I was always kept well informed in regards to everything. More

by LUKE Verified Customer Verified Customer

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Informative and helpful services and communicated effectively with us. I would consider negotiating with them. effectively with us. I would consider negotiating with them. More

by SAMECHELLE Verified Customer Verified Customer

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Very happy with everything at the dealership. Everyone was super helpful, all questions answered. We would use this dealership again. Everyone was super helpful, all questions answered. We would use this dealership again. More

by KEVIN@GRANTSEMAIL.COM Verified Customer Verified Customer

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Jackson Pohl was always responsive through calls, texts and emails. He checked in on me during the buying process without being annoying. After the sale, he maintained his responsiveness and professionalis and emails. He checked in on me during the buying process without being annoying. After the sale, he maintained his responsiveness and professionalism in making sure my wife and I were still happy with the vehicle, to include doing a couple modifications/fixes we had discussed during the sale. Jackson, was knowledgeable of the vehicle (2025 Honda Odyssey), the previous models, the new vs. used inventory and the general pricing/options. When he did not know an answer or did not have the authority to approve something, he made me aware and quickly got an answer from the manager & got back to me in a timely manner. I would buy through Jackson again. Micah Daniels made the negotiation process collaborative and not stressful. This is the main reason I ended up buying with Shottenkirk Honda Huntsville. Other dealers I was working with were making the sales/negotiations process feel deceitful; I understand the dealer needs to make money out of the deal but I prefer a collaborative approach vs. a confrontational one or one where the dealer leaves me feeling like they screwed me. John Peltz also contributed to the relaxed process. He made the financing details clear and understandable without making me feel like there were any hidden "gotachas." When discussing extras (i.e. warranties) or loan terms, he heard my stance on it and respectfully tried to convince me a bit more but quickly realized that I was firm on my wants so he did not annoyingly persuade. I appreciate that! Over the years I have steered away from buying at dealerships because of the stress the industry puts buyers through. But Shottenkirk Honda Huntsville may have cured my PTSD from buying from a dealer. I had interfaced with this dealership when it was Damson Honda, my wife also knew some of the Damson family as she trained their dogs. When it changed to Shottenkirk, I was afraid it would lose the personal/local touch which the Damson family had been known to provide, but the current Shottenkirk team is living up to the same values. If I were to buy from a dealer again in the area, I would pick Shottenkirk Honda Huntsville as my top choice. In regards to the vehicle design: I was shopping for a minivan between Kia Carnival, Toyota Sienna, and Honda Odyssey. Looking at both brand new and also used (as old as 2020). We (family of 5) were coming from owning a 2014 Dodge Grand Caravan that we drove daily and on family road trips; we put ~100,000 miles in 4 years. The Caravan does have better internal storage organization and compartments. But the lack of reliability of the Caravan throughout our ownership steered us away from Chrysler brands (we spent ~$6k in repairs in just the last year of ownership/after 150k miles). In comparison to the newer vans (Kia Carnival & Toyota Sienna). The Sienna only came in hybrid and we are not fully onboard with the hybrid model, mostly because we keep our vehicle long term and I don't want to be stuck with a big battery refurb bill later. Also, the styling of the Sienna was not as attractive. At first we fell in love with the Kia Carnival, primarily due to styling both inside and out. The 2025 redesigned grill is beautiful (SUV like), so are the interior color options (specially the tuscan umber). But the materials and parts on the Kia felt/sounded cheap. The Honda had the feeling/sound of better quality materials. Things we would have wanted on the Odyssey: more hidden storage compartments (vs. open faced). Cloth seat options (a preference I know most don't share, but it is less upkeep for a busy family to maintain looking new). Things we like: Color (SGP), performance (engine acceleration, but a "sport mode" would be nice), magic seats (even if Dodge stow-away is more useful), head room in the back, deep/wide rear 'trunk' well, actual buttons on main dash functions vs. all touch screen. If you want more details, feel free to reach out. -Victor Vega More

by Victor Vega Verified Customer Verified Customer

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The transaction was painless and enjoyable. The only negative would be the amount allowed for my trade in. Wish it could have been more since the car was in really good condition. Everyone I The only negative would be the amount allowed for my trade in. Wish it could have been more since the car was in really good condition. Everyone I dealt with was courteous, knowledgeable and helpful. My Honda Ridgeline is wonderful! More

by DIANEB1963 Verified Customer Verified Customer

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These guys were great. They gave me all the information I needed. They were very knowledgeable about the vehicles. They gave me all the information I needed. They were very knowledgeable about the vehicles. More

by DANIELDRAKE1 Verified Customer Verified Customer

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Jackson was a a very good salesman. He knows how to listen and take care of a customer. He knows how to listen and take care of a customer. More

by KRMOORE3207 Verified Customer Verified Customer

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Great experience from all the staff that made the deal possible. Clean and friendly facility and I am thrilled to be a proud owner of their new design and Fully EV vehicle. possible. Clean and friendly facility and I am thrilled to be a proud owner of their new design and Fully EV vehicle. More

by JP Verified Customer Verified Customer

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