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Jackie Mercer
Jackie Mercer at Grand Prairie Ford
Refer Me

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
5.0
546 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

18 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

5.0

546 Reviews

Write a Review

546 Reviews of Jackie Mercer

March 05, 2025

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Employee Rating

Thank you Mr. Jackie for always giving us your best, and for being the man 👍 More

by Israel Arroyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Silvio

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Mar 06, 2025

Grand Prairie Ford responded

Thank you for your kind words about Jackie! We hope that your new vehicle brings you joy for many miles to come.

March 03, 2025

Dealership Rating
Employee Rating

It was an amazing experience I drove 3 hours just to be there to get my truck so yea More

by dabeast62396
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey, Brandon Flem, Alejandro Rodriguez

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Mar 05, 2025

Grand Prairie Ford responded

Thank you for sharing your amazing experience with us! We are thrilled to hear that you drove so long to get your truck from us and that it was worth the journey. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 01, 2025

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Employee Rating

Good people. Great service and the car I needed traded the way I asked.Would highly recommend them to everyone I know More

by RICKLYNNREYNOLDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Elizondo, Brandon Flem

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Mar 04, 2025

Grand Prairie Ford responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our service and that we were able to meet your needs. Your recommendation means a lot to us, and we look forward to serving you again in the future.

February 25, 2025

Dealership Rating
Employee Rating

Enjoyed working with Jackie. He went extra miles to help us to locate a car with minimal mileage. Thank you very much. He provided all info timely and is very knowledgeable to th More

by Home4tx
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson

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Feb 26, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback! We’re so glad to hear that Jackie went the extra mile to help you find a car with minimal mileage. It’s great to know that he provided timely information and was knowledgeable about the process and Ford programs. We truly appreciate your trust and look forward to assisting you again in the future!

February 25, 2025

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Employee Rating

This crew did a great job on getting me the right vehicle, with the right financing on time. Great place to do business. More

by RICKLYNNREYNOLDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Elizondo, Brandon Flem

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Feb 27, 2025

Grand Prairie Ford responded

Thanks! We’re thrilled to hear you had a great experience with our team. Providing the right vehicle and financing is our priority, and your feedback means a lot to us. Looking forward to serving you again in the future!

February 22, 2025

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Employee Rating

The professionalism by Jackie Mercer and Brett Benson was beyond reproach. Please pass on my thanks and both individuals exceeded my expectations. More

by Chuy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson

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Feb 25, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful feedback! We're thrilled to hear that Jackie Mercer and Brett Benson exceeded your expectations with their professionalism. We will be sure to pass on your thanks to them, as we truly value their dedication to providing exceptional service. We look forward to assisting you again in the future!

February 20, 2025

Dealership Rating
Employee Rating

Jackie was great to work with. His experience and phenomenal customer service really made for an easy process. More

by jkunz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 21, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that Jackie’s experience and customer service made your process smooth and enjoyable. We appreciate your business and look forward to serving you again!

February 19, 2025

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Employee Rating

Jack was amazing, provided me with all needed information and answered all my questions, even the ones I didn’t even think about, he was always 2 steps ahead! More

by jackie091416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 20, 2025

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that Jackie provided you with such a great experience and went above and beyond to answer all your questions. We’ll be sure to pass along your feedback to him. We appreciate your business and hope to continue serving you in the future!

February 10, 2025

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Employee Rating

Jackie really helped me and my family out made sure we were comfortable very attentive made sure we got the deal we wanted More

by jdmontes4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Alejandro Rodriguez

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Feb 11, 2025

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that Jackie took great care of you and your family, ensuring you were comfortable and helped you get the deal you wanted. We truly appreciate your feedback and look forward to serving you again soon!

February 09, 2025

Dealership Rating
Employee Rating

We have always enjoyed the atmosphere and friendly reception of each staff person. Any questions we may have is answered to the full extent. We left with our new vehicle with sufficient knowledge and More

by Patmtz46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Brandon Flem, Braylon Boudreaux

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Feb 11, 2025

Grand Prairie Ford responded

Thank you for your wonderful review! We're so glad to hear that you've consistently enjoyed the atmosphere and found our staff to be friendly and informative. It’s our priority to ensure you leave with a full understanding of your new vehicle, and we’re pleased we were able to provide that experience for you. We truly appreciate your feedback and look forward to serving you again in the future!

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