Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer | Page 18

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
644 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

19 yrs, 11 mos

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

4.9

644 Reviews

Write a Review

644 Reviews of Jackie Mercer

May 18, 2024

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Employee Rating

Jackie was the man! Made sure I got a deal I felt good about. They also gave me a respectable trade in on my car. More

by Jakekemna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that Jackie helped you find a deal you felt good about, and that you received a respectable value on your trade-in. At Grand Prairie Ford, we strive to ensure our customers feel confident and comfortable with their purchase decisions. We're glad Jackie achieved that for you! It sounds like Jackie played a key role in your positive experience. We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are appreciated! Thank you again for choosing Grand Prairie Ford! Congratulations on your new car, and we look forward to being your automotive partner for many years to come.

May 17, 2024

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Mr.Jackie Mercer was so grate very nice and got me the best deal I’m very grateful. He is excellent if I give him 100 stars. More

by ashleysemaj19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive experience and that Jackie Mercer was able to get you a great deal on your new vehicle. Reading that Jackie deserves "100 stars" is fantastic recognition! We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are appreciated! At Grand Prairie Ford, we strive to ensure our customers find the perfect vehicle at a price that works for them. It sounds like Jackie did an exceptional job of balancing those two goals. Thank you again for choosing Grand Prairie Ford! Congratulations on your new car, and we look forward to being your automotive partner for many years to come.

May 10, 2024

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Easy process from beginning to end. Everyone was responsive and helpful. Jackie was great to work with! More

by mistytx77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Grand Prairie Ford responded

Thank you for the positive review! We're happy to hear that your experience at Grand Prairie Ford was easy from beginning to end. A responsive and helpful team is important to us, and we're glad everyone you interacted with delivered exceptional service. It sounds like Jackie was particularly helpful – we'll be sure to pass on your kind words! We appreciate your business and look forward to seeing you again in the future!

May 07, 2024

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We were looking for a Maverick hybrid and GP Ford had one exactly as we wanted. Jackie did a great job explaining the car during a test drive. No high pressure at all. Jackie and GP Ford made the buying ex More

by harry.stroud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton

May 08, 2024

Grand Prairie Ford responded

Thank you for leaving such a fantastic review! We're thrilled to hear you found the exact Maverick hybrid you were looking for and that Jackie made the car buying experience enjoyable. At Grand Prairie Ford, we understand the importance of finding the right car and creating a stress-free buying process. We appreciate you recognizing that Jackie provided a clear explanation of the car's features during your test drive and avoided any high-pressure sales tactics. Finding an enthusiastic and informative salesperson like Jackie can truly make a difference in the car buying experience. We'll be sure to pass your kind words on to them! Congratulations on your new Maverick hybrid and thank you again for choosing Grand Prairie Ford! We look forward to seeing you again in the future for your service needs or perhaps to help you find the perfect car for someone else in your family!

May 01, 2024

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Employee Rating

Jackie was very patient waiting for the best time for us to make our trade. He and management worked with us to get the right deal so we could take our new Explorer home. Took a little long once the deal wa More

by dwtshelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

May 02, 2024

Grand Prairie Ford responded

Thank you for choosing Grand Prairie Ford for your third vehicle – that means a lot to us! We're happy to hear Jackie was patient in working with you to find the right time for your trade-in and the perfect Explorer for your needs. It sounds like he, along with the management team, went the extra mile to get you a deal you're happy with. We appreciate your understanding that finalizing paperwork can sometimes take longer than expected. We're always looking for ways to streamline the process while maintaining accuracy. Congratulations on your new Explorer, and thank you again for your loyalty to Grand Prairie Ford!

April 23, 2024

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Jackie did an amazing job at getting us in not one but two vehicles that were in our price range and made sure we were happy. More

by chanceandgabby48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that Jackie went above and beyond to find the perfect vehicles for you, not just one! Finding cars that fit your budget and preferences is a key part of the car buying experience, and we appreciate you acknowledging Jackie's efforts. At Grand Prairie Ford, we strive to ensure customer satisfaction, and it sounds like Jackie made sure you left happy with two new vehicles! We'll be sure to pass on your kind words to her – she'll be happy to know her dedication is appreciated. Congratulations on your new cars! We hope you enjoy them for many years to come. Please don't hesitate to reach out to Jackie or any of our team members if you have any questions or need assistance in the future. Thank you again for choosing Grand Prairie Ford!

April 20, 2024

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Jackie always makes us fell like family. He takes the time make sure you are not only getting the right car for and your family but the best deal. Thanks again Jackie, until next time sir. More

by Jack12
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brett Benson , Alejandro Rodriguez in Finance

Apr 22, 2024

Grand Prairie Ford responded

We're delighted to hear that Jackie makes you feel like family at Grand Prairie Ford! Thank you for taking the time to leave such a heartwarming review. At Grand Prairie Ford, we believe in building relationships with our customers and understanding their needs. It sounds like Jackie truly embodied that philosophy by taking the extra time to ensure you found the perfect car for your family. We appreciate you acknowledging his dedication to finding you the best deal possible. Finding the right car at the right price is important, and we're glad Jackie achieved that for you. Thanks again for your kind words about Jackie. Please don't hesitate to reach out to him directly if you have any questions about your new car or need anything in the future. The Grand Prairie Ford family is always here for you!

April 17, 2024

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Employee Rating

Service was great, he got me in and out quickly. Grand prairie Ford has a huge selection. More

by Davidjoesting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton , Omar

Apr 18, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that your service experience was quick and efficient. We know your time is valuable, so getting you back on the road quickly is a priority. It's also great to hear you were impressed with our huge selection! Having a variety of vehicles to choose from allows you to find the perfect fit for your needs. Thanks again for choosing Grand Prairie Ford!

April 15, 2024

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This is my second purchase with Jackie, he makes this process too easy. I got the truck I wanted, the way I wanted it well before date promised. Jackie is amazing at what he does, if you are in the marke More

by Rmckee1218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Grand Prairie Ford responded

We're so happy to hear you had another fantastic experience with Jackie! Making the car buying process as easy as possible is what we strive for, and it sounds like Jackie delivered once again. We're thrilled you got the exact truck you wanted, even well ahead of schedule! Thank you for the high praise – we'll be sure to pass your kind words on to Jackie. If anyone is looking for a new Ford and wants an amazing experience, Jackie is definitely your guy! Thanks again for choosing us, and congratulations on your new truck!

April 13, 2024

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Such a refreshing feeling coming from an awful experience at another dealership. So friendly here and such a clean facility. Got my dream truck 🤩 More

by corbin.stafford3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Grand Prairie Ford responded

We're so happy to hear your experience was a refreshing change, Corbin! We understand that car buying can sometimes be stressful, and we appreciate you trusting us after a negative experience elsewhere. At Grand Prairie Ford, we strive to create a welcoming and friendly environment for all our customers, and it sounds like we achieved that for you. We're also glad to hear our facility was clean and inviting! Congratulations on getting your dream truck – that's fantastic! We're thrilled we could play a part in helping you find the perfect vehicle. Welcome to the Grand Prairie Ford family!

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