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Jackie Mercer
Jackie Mercer | Page 17
Master Certified Sales Professional
Grand Prairie Ford
701 E. Palace Pkwy
Grand Prairie, TX 75050
646 Reviews
Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.
Read moreDealership Experience
20 yrs, 3 mos
Industry Experience
20 yrs, 3 mos
Languages Spoken
English
646 Reviews
Write a Review
646 Reviews of Jackie Mercer
July 05, 2024
Jackie is very responsive and helpful. However when it comes to making deals your management team does not try to really work to keep business especially for returning customers However when it comes to making deals your management team does not try to really work to keep business especially for returning customers More
by Alandamy
July 02, 2024
Want to thank Jackie Mercer for making the time to go over every single question that I had, very helpful, very understanding and very patient. Would definitely come see him again on my next purchase over every single question that I had, very helpful, very understanding and very patient. Would definitely come see him again on my next purchase More
by Abn_3338
Other Employees Tagged: Melissa Lang
June 11, 2024
Friendly, outgoing, was very pleasant to work with. Very respectful. The process was very quick and easy!! Thank you very much!! Very respectful. The process was very quick and easy!! Thank you very much!! More
by bigfatfun53
Other Employees Tagged: Brett Benson , Clarence Hutton
June 07, 2024
The level of service exceeded my expectations; Jackie and Lawrence made me and my family feel welcome and the car purchase was very smooth and easy. Lawrence made me and my family feel welcome and the car purchase was very smooth and easy. More
by matthew.hogan
Other Employees Tagged: Alejandro Rodriguez , Lawrence Sedillo
May 30, 2024
Outstanding customer service I am grateful for the kindness and hard work of everyone on the team who made this purchase so smooth. . It was an overall excellent experience. kindness and hard work of everyone on the team who made this purchase so smooth. . It was an overall excellent experience. More
by Nina1221
Other Employees Tagged: Josue Cruz , Finance not listed
May 28, 2024
Jackie was outstanding. He made things happen. If I could give him more stars I definitely would put more! Now the finance department doesn't understand the word "No." No ad He made things happen. If I could give him more stars I definitely would put more! Now the finance department doesn't understand the word "No." No add on's, options are not mandatory to purchase a vehicle. Alejandro didn't like my answer so he called Melissa. Told her the same thing and she said we're going to investigate if your insurance has GAP. Come on who says those things. I almost walked out but only decided to finish the purchasing process was because Jackie was wonderful. Finance department needs some retraining on customer service. Jackie should retrain them. More
by marisol8amo
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