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Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
615 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

19 yrs, 3 mos

Industry Experience

19 yrs, 3 mos

Languages Spoken

English English

4.9

615 Reviews

Write a Review

615 Reviews of Jackie Mercer

September 02, 2025

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Employee Rating

Brenda along with John Poe did an excellent job. No pressure to Buy and answered all my question with an easy going attitude More

by Gary63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brenda Rosas, John Huey

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August 29, 2025

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Employee Rating

Everyone at Grand Prairie Ford was very nice, Jackie was wonderful and kind! You don’t get the car dealer feeling from them. More

by JACEYSHOEMAKER
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

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August 27, 2025

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Just purchased my 5th new vehicle from Grand Prairie Ford since their grand opening in 2000. Jackie Mercer sold me 4 of them. He always tries to get me the best vehicle and the best deal for my needs. Very k More

by pattiewilson56
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brett Benson , Cesar Fuentes

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August 27, 2025

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Everything was great salesman was very polite place was clean looking forward to purchasing another vehicle More

by MARCELLHENRY2003.MH
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

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August 23, 2025

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Jackie was awesome and super helpful in the sales process & Joel was great going into finance More

by RGLANZER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

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Sep 08, 2025

Grand Prairie Ford responded

We are pleased to hear about your wonderful experience with our team! It sounds like you received exceptional support throughout your visit. Having knowledgeable and helpful staff members in both sales and finance makes all the difference in ensuring a smooth process. Your positive feedback about the assistance you received means a great deal to us. We truly appreciate you taking the time to share your experience!

August 21, 2025

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Employee Rating

Very good customer service. He was friendly and made a good deal. I would like to buy more in the future. More

by jayjack0813
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Braylon Boudreaux

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Sep 05, 2025

Grand Prairie Ford responded

Thank you for your review! We are utterly delighted to hear about your positive experience with our customer service. It's wonderful to know that our team member was friendly and helped you secure a great deal. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate customers like you who take the time to share their experiences. We look forward to the opportunity to serve you again in the future and help you find exactly what you're looking for.

August 21, 2025

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Just bought my second car with Jackie. Outstanding customer service and top notch sales experience. I was pleasantly surprised. Love my new Mustang GT. More

by Sully S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey, Brandon Flem, Alejandro Rodriguez

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Sep 05, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with your second vehicle purchase. We are thrilled to hear that you received exceptional service and had such a positive sales experience. It sounds like you were truly impressed with the level of care you received, and we are delighted that you love your new Mustang GT. Your loyalty in choosing us again means the world to us, and we appreciate you taking the time to share your feedback about this outstanding experience.

August 17, 2025

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Employee Rating

Came in to see Jackie Mercer based on reviews online. No appointment and he was very busy(rightfully so), so we didn’t mind the wait at all. Once we started the process, he handled the process seamlessly More

by Sully S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Braylon Boudreaux

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Aug 28, 2025

Grand Prairie Ford responded

We are excited to hear about your wonderful experience! It sounds like the wait was well worth it, and we're pleased that the entire process went so smoothly for you. We're thrilled that you received excellent value on your trade-in and that everything was handled efficiently from start to finish. It's fantastic that your wife is loving her new Mustang, and we look forward to helping you with yours soon! Thank you for taking the time to share your positive experience with us.

August 16, 2025

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Employee Rating

Smooth. Jackie was very helpful. Im happy with my new vehicle It was a great time More

by ALFREDO_VALDEZ93
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

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Aug 27, 2025

Grand Prairie Ford responded

We are pleased to hear about your smooth experience with us! It sounds like you had a wonderful time finding your new vehicle, and we're thrilled that everything went so well for you. Your satisfaction with your purchase means everything to our team. Thank you for sharing your positive experience - feedback like yours helps us continue providing excellent service to all our customers.

August 16, 2025

Dealership Rating
Employee Rating

Grand Prairie Ford is great because they get you in and get the deal done. There’s no back and forth like the others. Will definitely have my business from now on! More

by COLLIN.REEK66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Sedillo, Brandon Flem

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Aug 27, 2025

Grand Prairie Ford responded

We are delighted to hear about your positive experience with our streamlined approach to getting deals completed efficiently. Your feedback about our straightforward process without unnecessary back and forth really means a lot to us. We work hard to make the car buying experience as smooth and hassle-free as possible for our customers. Thank you for choosing Grand Prairie Ford and for your commitment to continuing our business relationship. We look forward to serving you again in the future.

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