Jackie Mercer

Jackie always comes through and seekers to get the best deal and benefits for his customers. It is always a pleasure to work with Jackie as we consider him family and a great friend. deal and benefits for his customers. It is always a pleasure to work with Jackie as we consider him family and a great friend. More

by Jack12 Verified Customer Verified Customer

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Many options to choose from and lots of employees willing to help out. Overall great experience just beware of additional dealer accessories. to help out. Overall great experience just beware of additional dealer accessories. More

by JJG330 Verified Customer Verified Customer

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Jackie Mercer was very professional. He addressed all my needs. I would go back to Jackie for all vehicle purchases. He addressed all my needs. I would go back to Jackie for all vehicle purchases. More

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Very friendly, courteous, knowledgeable, accommodating. Willing to do what it takes to help us make a decision. Willing to do what it takes to help us make a decision. More

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The employees were all very professional and helpful. Jackie demonstrated excellent communication and customer service. I will definitely shop future vehicles at Grand Prairie Ford. Jackie demonstrated excellent communication and customer service. I will definitely shop future vehicles at Grand Prairie Ford. More

by EBUSCH16 Verified Customer Verified Customer

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As a first time buyer I was super comfortable being helped out by Jackie Mercer helped out by Jackie Mercer More

by rubenquintero881 Verified Customer Verified Customer

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I went in with not so good credit. And they were able to help me out. Let's get a new car with a good interest rate and payment. And they were able to help me out. Let's get a new car with a good interest rate and payment. More

by Bryan Verified Customer Verified Customer

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Jackie was great! Excellent customer service excellent knowledge about the business and the process. Thank you Excellent customer service excellent knowledge about the business and the process. Thank you More

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Jackie did great, he test drove the vehicle with my son and wife. Explained all of the features of the vehicle to them. I showed up the next day to make the purchase, that went smoothly, actually one of th and wife. Explained all of the features of the vehicle to them. I showed up the next day to make the purchase, that went smoothly, actually one of the fastest purchases that I have ever made for a new car. The whole team was very efficient and professional. More

by Jday Verified Customer Verified Customer

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Make sure that if you’re going to buy a car you tell them to show you the break down of the total out the door before you sign ANYTHING!. The car I bought was $39900 and I made a mistake by trusting that the to show you the break down of the total out the door before you sign ANYTHING!. The car I bought was $39900 and I made a mistake by trusting that they were only going to add the taxes and necessary fees because they were talking to me like real friends so I signed everything with out the finance guy actually explaining to me what I was signing and the total that it came out be was $54000 but I didn’t find out until the next day that I was at home looking through the paperwork. They also lied to me about the interest rate they had told me that it was 9% but in reality it was 5.8% but they told me 9% so they could add all the extra fees to get the payment up to what they had told it was going to be but in reality it should’ve been less. So don’t trust nothing these people say to you and don’t sign nothing with out actually looking through the paperwork. WORST experience I’ve ever had at a dealership, previous dealerships I’ve been to are honest and transparent. Not this guys! More

by santiagom16 Verified Customer Verified Customer

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