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Jackie Mercer
Jackie Mercer at Grand Prairie Ford
Refer Me

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
5.0
569 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

18 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

5.0

569 Reviews

Write a Review

569 Reviews of Jackie Mercer

May 11, 2025

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Employee Rating

Max helped out Jackie on Saturday and he was also amazing. Great experience overall with Max More

by tmdavis1414
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Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Brandon Flem

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May 08, 2025

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Jackie was wonderful to work with! He never pressured us, answered all of my questions, and treated us like we’ve known him for years! More

by elannajae
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Yes
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May 09, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We're so happy to hear that Jackie made you feel comfortable and well taken care of throughout the process. His friendly approach, patience, and willingness to answer all your questions truly reflect the level of service we aim to provide. It’s great to know you felt respected and valued every step of the way!

May 08, 2025

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Jackie, was great! ! Highly recommend coming and dealing with him all the way dealing with him was very quick easy! More

by Kocureklucia
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Recommend Dealer
Yes
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May 09, 2025

Grand Prairie Ford responded

Thank you for the enthusiastic feedback! We're so glad to hear that working with Jackie made your experience quick and easy. It's always great to know when a team member goes above and beyond—your recommendation means a lot!

May 06, 2025

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Jackie and the rest of the team got my mom and I the best deal possible on this new 25’ Stang! I appreciate all they did to make this happen. More

by Kevin L
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Max Coker, Brenda Rosas, Luis Elizondo, Brett Benson, Brandon Flem, Ron Smith, Braylon Boudreaux, Parker Fugate

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May 07, 2025

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that Jackie and the team were able to help you and your mom find the perfect deal on your new Mustang. We appreciate your business and are so happy we could make the process a great experience for you. Enjoy your new ride! If you need anything else, don't hesitate to reach out.

May 01, 2025

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Jackie was professional, thorough, and not pushy. He helped me through every step in the process. I did not have any interaction with Brandon. Everyone I did meet was super helpful and kind. More

by happyg39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson

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May 02, 2025

Grand Prairie Ford responded

Thank you for your thoughtful review! We're so glad to hear that Jackie was able to guide you through the process with professionalism and care, ensuring you felt comfortable every step of the way. It’s great to know that everyone you interacted with was helpful and kind. We truly appreciate your feedback and look forward to assisting you again in the future!

April 30, 2025

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Jackie made my husband and I entire experience amazing he was extremely polite kind he answered all of my questions I had even ones I thought were silly he made sure he was able to give us the best deals he More

by samanthareyes0715
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

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May 01, 2025

Grand Prairie Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Jackie made such a positive impact on your experience and that the entire team—from sales to finance—helped make the process smooth and enjoyable. It's great to know Jackie took the time to answer all your questions and worked hard to find the right vehicle within your budget. We truly appreciate your kind words and look forward to welcoming you back when you're ready for your next purchase!

April 26, 2025

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Employee Rating

Jackie was very helpful and nice! I am super happy with my new Bronco Sport! More

by Madison
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey

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Apr 28, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're so happy to hear that Jackie was able to help make your experience a positive one. Congratulations on your new Bronco Sport—what an exciting ride! We appreciate your business and are glad we could assist you in finding the perfect vehicle. Enjoy your new ride!

April 22, 2025

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We had a great buying experience from the same dealership we've purchased trucks from for the last 20+ years. More

by valdon81
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Alejandro Rodriguez

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Apr 23, 2025

Grand Prairie Ford responded

Thank you for your continued loyalty over the past 20+ years! We're so glad to hear you had another great buying experience with us. It's always a pleasure to work with you, and we truly appreciate your trust and support!

April 21, 2025

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Employee Rating

Jackie and Silvio were on point and explained everything to the point. Very pleased with their service. ?? More

by jake59601
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

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Apr 22, 2025

Grand Prairie Ford responded

Thank you for the great feedback! We're so glad to hear that Jackie and Silvio provided clear and helpful service. We appreciate you sharing your positive experience!

April 19, 2025

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Employee Rating

I love the escape. Great gas mileage. Would buy it again. Looking forward to keeping. More

by JACKLENORRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

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Apr 22, 2025

Grand Prairie Ford responded

Thank you for sharing your feedback! We're so glad to hear that you're enjoying your Escape and its great gas mileage. It’s wonderful to know you’re looking forward to keeping it for years to come. If you ever need anything or have questions, don’t hesitate to reach out. We’re here to help!

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