Jackie Mercer
Jackie Mercer at Grand Prairie Ford
Refer Me

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
5.0
559 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

18 yrs, 10 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

5.0

559 Reviews

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559 Reviews of Jackie Mercer

April 17, 2025

Dealership Rating
Employee Rating

Jackie was very helpful and Personable. It was a fast and accommodating experience we left with what we needed. More

by sammy19811981
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Braylon Boudreaux

April 15, 2025

Dealership Rating
Employee Rating

Jackie was extremely helpful and informative throughout the whole process. He was very familiar with the available inventory and was able to make suggestions based on the features I wanted. More

by Brownstone3035
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Rodriguez

Apr 16, 2025

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're so glad to hear that Jackie was able to assist you in finding the perfect vehicle and provide helpful suggestions based on your needs. It's great to know that his knowledge of the inventory made the process easier for you. If you need any further assistance, don't hesitate to reach out! Enjoy your new vehicle!

April 15, 2025

Dealership Rating
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Easiest car buying experience I have ever had! Thank you Grand Prarie Ford and Jackie! More

by jonathanl211
Recommend Dealer
Yes
Apr 17, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that your visit was the easiest car-buying experience you've had. Jackie will be thrilled to know that his support made such a positive impact. We truly appreciate your kind words and are grateful for the opportunity to help you find your vehicle. Enjoy the road ahead!

April 10, 2025

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Jackie was great to work with along with Joel in finance. I will be back More

by WTINKLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2025

Grand Prairie Ford responded

Thank you for the kind words! We're thrilled to hear that Jackie and Joel made your experience so positive. We look forward to seeing you again soon!

April 03, 2025

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Many thanks to Karla in finance and Tyler and Ron on the sales team. Entire staff are friendly and professional. Will recommend to friends and family. More

by jeferni.cameron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey, Brett Benson, Ron Smith, Braylon Boudreaux , Ms. Karla , Ms. Maricela and Mr. Dan

Apr 04, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that Karla, Tyler, and Ron provided you with excellent service. It’s great to know that the entire staff was friendly and professional. We truly appreciate your recommendation and look forward to assisting you, your friends, and family in the future!

April 02, 2025

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Great costumer service! !! Must faster than normal! Highly recommend to anyone that is looking for a new vehicle More

by branson22hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

Apr 04, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback! We're so glad to hear that you had a fast and positive experience with our customer service. We truly appreciate your high recommendation and are happy to know that we could make your vehicle shopping experience smoother. We look forward to assisting you again in the future!

April 02, 2025

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I had an outstanding experience working with Jackie. He listened to my needs, answered all my questions with patience, and made the entire process smooth and stress-free. More

by bcmarlow98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Apr 04, 2025

Grand Prairie Ford responded

Thank you for sharing your outstanding experience! We're so glad to hear that Jackie took the time to truly listen, answer your questions with patience, and make everything smooth and stress-free. Providing a comfortable and helpful experience is what we strive for, and it’s great to know Jackie delivered on that. We appreciate your feedback and hope to assist you again in the future!

March 26, 2025

Dealership Rating
Employee Rating

Jackie was professional, sincere, truthful, and an absolute pleasure to have as a representative to help me locate a vehicle. I do not look forward to shopping at dealerships due to the negativity sur More

by TRULYBLESSEDWASH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2025

Grand Prairie Ford responded

Thank you so much for your amazing feedback! We're thrilled to hear that Jackie made your experience so positive and enjoyable. It’s great to know that his professionalism, sincerity, and honesty helped make your vehicle search a pleasure. We’re also happy to hear about the remarkable delivery experience, and we’re glad Jackie went the extra mile to ensure everything was perfect for you. We truly appreciate your trust and look forward to helping you again in the future. Wishing you many wonderful memories with your new vehicle!

March 25, 2025

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Employee Rating

Grand Prairie Ford succeeds in having great people. I must say being a car guy the purchase process at Grand Prairie Ford was painless and rather enjoyable. This was my first time to use the internet f More

by even62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson , Silvio Martini

Mar 26, 2025

Grand Prairie Ford responded

Thank you for sharing your positive experience with us. We're thrilled to hear that Jackie and Silvio provided you with the assistance and customer service that made your vehicle purchase enjoyable. We truly value your feedback and appreciate your recommendation. We look forward to serving you again in the future!

Mar 26, 2025

Grand Prairie Ford responded

That's fantastic to hear that your experience at Grand Prairie Ford exceeded your expectations! We're also pleased that Jackie and Silvio were able to provide exceptional service and make your purchase process enjoyable. We're honored that you will recommend us to others.

March 22, 2025

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Jackie did an amazing job finding me my new car! He was patient and communicative throughout the process and took away a lot of the stress I’ve been having. Thank y’all! More

by Tristan Zamarripa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey

Mar 24, 2025

Grand Prairie Ford responded

We are glad to hear that Jackie was able to provide you with a smooth and stress-free experience in finding your new car! We appreciate your kind words and are thrilled to know that his patience and communication made a positive impact. Thank you for sharing your experience with us!

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