Jackie Klosky
Jackie Klosky at Mark Christopher Auto Center

Jackie Klosky

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5
31 Reviews
4.5

31 Reviews

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31 Reviews of Jackie Klosky

October 09, 2025

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Employee Rating

Jackie and Jeff Izzy went above and beyond. Very efficient and they certainly valued my time thank you so much. More

by scumbago
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo , Emad Fakhoury

Oct 10, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that Jackie and Jeff provided you with efficient service and valued your time. At Mark Christopher Auto Center, we strive to go above and beyond for our customers. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 28, 2025

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First service on this truck at Mark Christopher. Was hesitant to take it because the past few services performed on my 2019 GMC were subpar. I had spark plugs and waited changed and when I got my tr More

by jimperry0
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Jim. I appreciate your feedback regarding your previous services on your 2019 GMC and understand your concerns about the quality of work. It's great to hear that your recent visit for your 2025 GMC Sierra went well, but we recognize the importance of consistent quality across all services. We encourage you to reach out to us directly if you have any specific concerns or need further assistance. At Mark Christopher Auto Center, we strive to improve and provide the best service possible. Thank you for giving us the opportunity to serve you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2025

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Great customer service and fast on resolving all issues on the vehicle. I would definitely recommend GM. More

by edwardolopez99
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Recommend Dealer
Yes
Sep 23, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Edward! We appreciate your kind words regarding the great customer service and fast issue resolution at Mark Christopher Auto Center. We're glad to hear you would recommend us. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2025

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I will never use this dealership again, either to purchase a vehicle or to service any of my four Chevrolets. Negative experience starting with "Carlos" when I drove up and after a 2 hour wait for a More

by LSHRE
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Carlos

Sep 21, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand you had a negative experience at Mark Christopher Auto Center regarding your scheduled oil change and the use of your Chevrolet rewards points. Your concerns are important to us, and we strive to provide a better service. Please reach out to me directly so I can discuss this situation in more detail. I appreciate your input and hope to improve your experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2025

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Almost 3 hours for license plate holder installation so what’s the reason for the appointment More

by dcelayaa
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Recommend Dealer
No
Sep 21, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns about the wait time for your appointment and how it impacted your experience. At Mark Christopher Auto Center, we aim to make scheduled visits efficient and convenient, and your input helps us recognize opportunities to improve. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Ensuring your satisfaction is our priority. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2025

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Everything was great, fast, easy to deal with. Please we’re very nice and accommodating. More

by anthonydeb82
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Recommend Dealer
Yes
Sep 20, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! I'm thrilled to hear that everything was great and that our team at Mark Christopher Auto Center was nice and accommodating. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2025

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My service was very professional and the service advisor made my visit very pleasant as always More

by rickywoodard06
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Recommend Dealer
Yes
Aug 31, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2025

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Service was great. Had a 1 pm appt, but took car in early and they finished work two hours later. Did not give full stars because it took them 40 min to check me in. More

by EESOLIZ
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Recommend Dealer
Yes
Aug 12, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I'm glad to hear that you loved the service at Mark Christopher Auto Center, and I appreciate you sharing your experience with us. I understand that a 40-minute check-in wait can be frustrating, and we will work to improve this process moving forward. We hope to serve you even better next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2025

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I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe More

by 94angelica.flores
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Recommend Dealer
No
Aug 01, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Angelica. I understand how frustrating it must be to have ongoing issues with your new truck's radio, especially after multiple visits. We truly appreciate your feedback and want to ensure we address this matter promptly. Please contact me directly at Mark Christopher Auto Center so I can work towards a resolution and get your truck back to its optimal performance. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

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Employee Rating

Jackie was my tech. She was amazing informative,, And helpful. She suggested service. that I need. Also very fast and efficent More

by clankster1367
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! I'm delighted to hear that you found our technician, Jackie, to be informative, helpful, and efficient. At Mark Christopher Auto Center, our team strives to provide the best service possible, and I'm glad she could assist you with your needs. We hope to see you again soon for any future services! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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