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Chelsea Jose
Chelsea Jose
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
140 Reviews
Dealership Experience
2 yrs, 5 mos
Industry Experience
15 yrs, 4 mos
Languages Spoken
English
140 Reviews
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140 Reviews of Chelsea Jose
Verified Customer
August 17, 2026
Brought my car in for a second time for check engine light and they did not have a loaner vehicle available. Also was told my car was whistling because there were micro cracks in the brakes so I allowed light and they did not have a loaner vehicle available. Also was told my car was whistling because there were micro cracks in the brakes so I allowed them to fix the brakes which costed over a thousand dollars. The brakes are once again squeaking, and at times I hear a grinding sound. Not happy with this dealer at all and will NEVER buy another Cadillac. More
by stephaniejs2488
August 13, 2026
Helpful, kind, understanding and considerate to customers. Good communication about service needs on vehicle. Chelsea is excellent and always know she will do her very best to accommodate needs of customers. Good communication about service needs on vehicle. Chelsea is excellent and always know she will do her very best to accommodate needs of customer. More
by E&D
August 03, 2026
Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. The serviced and fixed my car to my standards & everything was clearly noted at check out. More
by michellebeans
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
August 03, 2026
Mark Christopher service staff is friendly, helpful Just wish it didn’t take 4 hrs for an oil change Just wish it didn’t take 4 hrs for an oil change More
by roller_mama1
Other Employees Tagged: Nobu Damon
July 29, 2026
For a first-time customer there was no communication on where to check-in outside or inside of service center. Other dealerships come out to greet customer and take keys etc. better info on appt email woul where to check-in outside or inside of service center. Other dealerships come out to greet customer and take keys etc. better info on appt email would be helpful. Agent did advise of wait time however, at the extended time better communication of car status if wait time has exceeded would also be helpful. Besides what was noted on paperwork, no one updated to what was included with service. Not upset just a new customer of Buick. More
by VERONICA.RESENDIZ
July 24, 2026
Chelsea is always prompt to respond and takes care of all our needs in a timely manner. Her professionalism and her courtesy for the customers goes beyond and it truly shows. We never have to worry about bri our needs in a timely manner. Her professionalism and her courtesy for the customers goes beyond and it truly shows. We never have to worry about bringing our car there because we truly trust Chelsea and her work. More
by Candisuarez
July 17, 2026
I love taking my vehicle to Mark Christopher for service. They are so helpful, love to talk about the issue I am having so they understand. So friendly. Chelsea has been very helpful from day one of my purc They are so helpful, love to talk about the issue I am having so they understand. So friendly. Chelsea has been very helpful from day one of my purchase. She calls to see how I am do I am doing and if my vehicle is running ok. Great communicator. They do a great job, area is always clean. More
by fireprotection4u
