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Jeff Rizzi
Jeff Rizzi
Service Director
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
1,896 Reviews
1,896 Reviews
Write a Review1896 Reviews of Jeff Rizzi
June 08, 2024
Great service, helpful service reps. Nobu is our guy. We have a 2001 Buick Le Sabre, and we’ve had a couple of issues in a one month period. Each time Nobu got involved and took care of Nobu is our guy. We have a 2001 Buick Le Sabre, and we’ve had a couple of issues in a one month period. Each time Nobu got involved and took care of our car. Nobu got us back on the road quickly with personalized care. Mark Christopher is our location for repair service. We have also leased from MC in the past. That was also a good experience. Thanks Nobu Lori Ketchem More
by scholarjma
Verified CustomerOther Employees Tagged: Greg Hess, Sam Fakhouri
Helpful 
June 08, 2024
They fixed what I needed to be fixed , but the usb and the sd card reader doesn’t work anymore and the navigation doesn’t work anymore, so now I have to make another appointment to fix it the sd card reader doesn’t work anymore and the navigation doesn’t work anymore, so now I have to make another appointment to fix it More
by Josef_salhap
June 07, 2024
Their service department manager is terrible! He lies, he is rude and gets a bad attitude when questioned about the situation on your vehicle service! Juan is awesome and very professional…comp He lies, he is rude and gets a bad attitude when questioned about the situation on your vehicle service! Juan is awesome and very professional…completely opposite of Jeff Rizzi. I wound recommend you go somewhere else for GM service! They’re slow, not at all professional and they are not reliable! More
by cherrybombmomcb
June 07, 2024
I took my truck in for service. With three additional warranty concerns. None of my warranty concerns were addressed, and now my truck is out of warranty With three additional warranty concerns. None of my warranty concerns were addressed, and now my truck is out of warranty More
by joe9227
June 06, 2024
I wasn't in a hurry for my truck back, told them they could keep it a second day if needed. Still having told them that I still received a call telling me my truck was ready be 10:00 the 2nd day. could keep it a second day if needed. Still having told them that I still received a call telling me my truck was ready be 10:00 the 2nd day. More
by IMARTIN2
June 02, 2024
Don’t ever take your truck there they left my cars for 12 days and the car was never fixed. They said they couldn’t find anything wrong with it and as soon as I left the dealership, the car was still smoking days and the car was never fixed. They said they couldn’t find anything wrong with it and as soon as I left the dealership, the car was still smoking from the back tires. The technician never diagnosed the problem, and he never took the time to take the tire off and look at the caliber that I already told him that was damage and it was leaking. The manager called me and he never even apologize and he was very rude and saying that I never told him the caliber or the brakes need to be replaced , what kind of a dealership will do that? I will never take my car there because every time I take it they’ll keep it for close to a month and they always told me that they only have tow technician works there. This dealer is horrible. Take your car somewhere else. Trust me , or you will be disappointed More
by KINGSTOWINGSVC
Other Employees Tagged: The technician who work on my truck is the most horrible technician I ever met in my life. He said he drove my car for over an hour and couldn’t find anything wrong and half hour after I left my car was still smoking after 12 days sitting in the service l
May 31, 2024
The service is went smooth and efficient, the staff is friendly, the waiting room is clean and neat, the restroom is clean as well. The price for the services is affordable. Overall everything’s good friendly, the waiting room is clean and neat, the restroom is clean as well. The price for the services is affordable. Overall everything’s good More
by MACHDANELLA101
May 31, 2024
Thank you for the Service in our new Cadillac, Your service department always kept us updated service department always kept us updated More
by rick.smith53
Other Employees Tagged: Greg Hess, Sam Fakhouri, Vincenzo Catalano, Jason Ho
May 28, 2024
The cover I had installed was damaged. Was told to wait 48 hours before using it, I did and at that time I found out it was broken too. Hopefully I don’t have any issues getting this resol Was told to wait 48 hours before using it, I did and at that time I found out it was broken too. Hopefully I don’t have any issues getting this resolved. More
by vinescorey91
