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Jack Richardson
Jack Richardson at Matthews Mitsubishi Planet PreOwned

Jack Richardson

General Sales Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Jack Richardson

July 18, 2025

Dealership Rating
Employee Rating

Thank you Mike, for helping me with my new 2024 Tiguan. It's a fun Ride it's always a great experience for me they are true except when it comes customer services. More

by juanmoro60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Mike Goff

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Jul 21, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for choosing Matthews for your automotive needs. We are thrilled to hear about your positive experience with Mike. Congratulations on your new vehicle! We appreciate your kind words.

July 13, 2025

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Employee Rating

It is a pleasant place to have your vehicle serviced and to shop for vehicles. More

by alans4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Monk, Deion Brown

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Jul 14, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your positive experience with us at Matthews. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

June 27, 2025

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Employee Rating

Easy to get service done to my vehicle and I usually don't have to wait too long. More

by alans4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Monk, Deion Brown

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Jul 07, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 26, 2025

Dealership Rating
Employee Rating

Very good to excellent maintenance and customer service personnel. They are always curtious, friendly, and quick with suggestions and answers. More

by rsannwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Steve Monk, Sean Judge, Bryan Reynolds, Steve Turnbull

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Jun 27, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 24, 2025

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Employee Rating

I had a great experience! Would recommend that people come here. The dealer was very good! More

by cassieharlec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Mykel Kittle, Sean Judge, Ariel M Almonte

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Jun 25, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi Cassie- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 27, 2025

Dealership Rating
Employee Rating

They were very helpfull as I just had knee replacement and was with a walker and went to the wrong area they came open the door for me took my key to the right person More

by JOYCESHAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Steve Monk, Sean Judge, Bryan Reynolds, Steve Turnbull

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May 28, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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