Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 92

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,088 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,088 Reviews

Write a Review

1088 Reviews of Jack Kim

April 29, 2021

Dealership Rating
Employee Rating

The first time I visited in 2020 had a really good experience with early morning service on a Saturday. The last time it was the end of the day on a Saturday and felt a courteous but rushed. More

by gladone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

South Bay Hyundai responded

We're sorry to see we didn't earn five stars this time. Please don't hesitate to reach out to our team to discuss your visit so we can strive to improve it next time. Thank you, South Bay Hyundai

April 28, 2021

Dealership Rating
Employee Rating

Went in for a recall with appointment and told 3-4 hours. After over 5 hours, I called and they were still not done. Turned out to be 6 hours. A little heads up would have been nice or at least offer to More

by larryp0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 30, 2021

South Bay Hyundai responded

Thank you for the honest feedback. We're sorry to hear you were unsatisfied with the wait time, and we understand how frustrating it can be to wait for repairs. Please contact me at your earliest convenience if you'd like to discuss this more and so I may address your concerns. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

April 20, 2021

Dealership Rating
Employee Rating

Excellent service & warm self down 2 earth knowledge 4 info about your car! I would choose this Dealership the best since I bought my car, and More

by KENNALLEN9570
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Donnie Ellis

Apr 21, 2021

South Bay Hyundai responded

Thanks for the awesome five-star rating! We are so pleased to hear we've earned your business! - South Bay Hyundai

April 20, 2021

Dealership Rating
Employee Rating

Jack, the service advisor, and Jin, valet driver, were excellent. Provided exact time range and gave courtesy call. The service was done on time and cleaned vehicle meticulously. Thank you both More

by LJH021688
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jin

Apr 20, 2021

South Bay Hyundai responded

We are so happy our South Bay Hyundai team earned your five stars. Thanks so much!

April 15, 2021

Dealership Rating
Employee Rating

Jack Kim has been my Service Advisor since purchasing my vehicle 3 years ago. I am very happy and satisfied with his performance and the efficient manner to get the job done. I’ve also dealt with Calvin Je More

by CGYAMAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Sheikh Ulhaq

Apr 16, 2021

South Bay Hyundai responded

This is such a great thing to hear! Thank you so much for the awesome review and for letting us know Jack and Calvin have made your service visits memorable! We appreciate you coming to work with us! - South Bay Hyundai

April 14, 2021

Dealership Rating
Employee Rating

First time visited for services in this dealership.Jack First time visited for services in this dealership. Jack helped the everything what I need. He is very polite and kindness, very reliable and great More

by HONGMIAEGRACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2021

South Bay Hyundai responded

Thank you for the wonderful review! It's great to hear Jack and our team offered great care to you while you were here! We appreciate your feedback and look forward to your next service visit! - South Bay Hyundai

April 14, 2021

Dealership Rating
Employee Rating

I had an appointment to get my suv detailed and while it was there they finished the job they called me to pick it up and then when I came to pick it up they could not find it they took 30 minutes to find More

by vela1974.vv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Apr 28, 2021

South Bay Hyundai responded

We are incredibly sorry for the experience detailing in your review. Even though it was a busy day at service, we are very disappointed to learn that our team did not handle your case with extra care and efficiency, especially having an appointment. Again, we apologize for the experience that you had and hope you allow us to do business with you in the future. Calvin Jeong - Service Director - calvinj@sbhyundai.com

April 13, 2021

Dealership Rating
Employee Rating

Everybody was friendly and did a great job I will recommend this dealership to other friends and family Great job to the team I was in and out pretty quickly More

by chefromeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Donnie Ellis, Kathy Nguyen

Apr 14, 2021

South Bay Hyundai responded

This is a fantastic review! Thanks from the entire team at South Bay Hyundai!

April 13, 2021

Dealership Rating
Employee Rating

Jack is so amazing, very friendly, reliable and very helpful and very honest person.I recommend his service 100 percent. Thank you Jack for your help. More

by MALINDA66GARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

South Bay Hyundai responded

Thank you for the support! We're lucky to have Jack on the South Bay Hyundai team. Take care!

April 12, 2021

Dealership Rating
Employee Rating

I feel stuck using this service center because it's the only one near me. The service is adaquate, but if they had some competition near by I would try it in a heartbeat. Issue 1: spent a Friday afternoon More

by fleaclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 26, 2021

South Bay Hyundai responded

Thank you for your honest feedback. We're sorry to hear that your experience with us was anything less than exceptional and we will be addressing your comments with our team so that we can work on improving our service & communication moving forward. Thanks again for the feedback, and please reach out to me directly if you wish to discuss these concerns further, Calvin Jeong - Service Director - calvinj@sbhyundai.com

...
92
...

Dealership Inventory (461 Vehicles)

used 2024 Hyundai IONIQ 5 car, priced at $25,520
2024 Hyundai IONIQ 5
used
Atlas exterior
Automatic
Rear-wheel Drive
used 2024 Nissan Rogue car, priced at $18,920
2024 Nissan Rogue
used
Black exterior
CVT
All-wheel Drive
used 2025 Hyundai ELANTRA HEV car, priced at $22,020
2025 Hyundai ELANTRA HEV
used
Black exterior
Automatic
Front-wheel Drive
used 2025 Hyundai Sonata car, priced at $22,020
2025 Hyundai Sonata
used
Blue exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Santa Fe car, priced at $46,262
2026 Hyundai Santa Fe
new
White exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Tucson car, priced at $30,287
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive