Jack Kim | Page 92
Expert Service Consultant
South Bay Hyundai
20433 Hawthorne Blvd
Torrance, CA 90503
Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Specialties & Trainings
Service Consultant Bronze Certification
Service Consultant Silver Certification
1,088 Reviews
Write a Review1088 Reviews of Jack Kim
April 29, 2021
The first time I visited in 2020 had a really good experience with early morning service on a Saturday. The last time it was the end of the day on a Saturday and felt a courteous but rushed. experience with early morning service on a Saturday. The last time it was the end of the day on a Saturday and felt a courteous but rushed. More
April 28, 2021
Went in for a recall with appointment and told 3-4 hours. After over 5 hours, I called and they were still not done. Turned out to be 6 hours. A little heads up would have been nice or at least offer to After over 5 hours, I called and they were still not done. Turned out to be 6 hours. A little heads up would have been nice or at least offer to give a ride back to the dealer. More
April 20, 2021
Excellent service & warm self down 2 earth knowledge 4 info about your car! I would choose this Dealership the best since I bought my car, and info about your car! I would choose this Dealership the best since I bought my car, and More
Other Employees Tagged: Donnie Ellis
April 20, 2021
Jack, the service advisor, and Jin, valet driver, were excellent. Provided exact time range and gave courtesy call. The service was done on time and cleaned vehicle meticulously. Thank you both excellent. Provided exact time range and gave courtesy call. The service was done on time and cleaned vehicle meticulously. Thank you both More
Other Employees Tagged: Jin
April 15, 2021
Jack Kim has been my Service Advisor since purchasing my vehicle 3 years ago. I am very happy and satisfied with his performance and the efficient manner to get the job done. I’ve also dealt with Calvin Je vehicle 3 years ago. I am very happy and satisfied with his performance and the efficient manner to get the job done. I’ve also dealt with Calvin Jeong that does an excellent job as Service Mgr. More
Other Employees Tagged: Calvin Jeong , Sheikh Ulhaq
April 14, 2021
First time visited for services in this dealership.Jack First time visited for services in this dealership. Jack helped the everything what I need. He is very polite and kindness, very reliable and great First time visited for services in this dealership. Jack helped the everything what I need. He is very polite and kindness, very reliable and great job. I will recommend this dealer to others persons. More
April 14, 2021
I had an appointment to get my suv detailed and while it was there they finished the job they called me to pick it up and then when I came to pick it up they could not find it they took 30 minutes to find was there they finished the job they called me to pick it up and then when I came to pick it up they could not find it they took 30 minutes to find my car but wait that wasn’t all of it then another 20 minutes to find where they had left my keys they had three people look for them they finally found it in a big cardboard box full of keys and they never put a tag on the keys or put them in a dealer box to find them later very unorganized and they had my wife frustrated waiting for my car and at the end all they said was sorry and gave her the keyfob and walked way More
April 13, 2021
Everybody was friendly and did a great job I will recommend this dealership to other friends and family Great job to the team I was in and out pretty quickly recommend this dealership to other friends and family Great job to the team I was in and out pretty quickly More
Other Employees Tagged: Calvin Jeong , Donnie Ellis, Kathy Nguyen
April 12, 2021
I feel stuck using this service center because it's the only one near me. The service is adaquate, but if they had some competition near by I would try it in a heartbeat. Issue 1: spent a Friday afternoon only one near me. The service is adaquate, but if they had some competition near by I would try it in a heartbeat. Issue 1: spent a Friday afternoon calling, each time going to voicemail and voicemail was full. Issue 2: they always seem to busy to help customers and they have signs everywhere, but none to help me navigate where to go to get the assistance I need. Issue 3: they said they did a full complimentary inspection of the car, but they did not notice the faulty taillight (did they do an inspection at all?). More

