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Jack Kim
Jack Kim | Page 93
Expert Service Consultant
South Bay Hyundai
20433 Hawthorne Blvd
Torrance, CA 90503
1,088 Reviews
Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Specialties & Trainings
Service Consultant Bronze Certification
Service Consultant Silver Certification
1,088 Reviews
Write a Review
1088 Reviews of Jack Kim
April 12, 2021
My appointment was for 10:30am fir an oil change, arrived and checked in. At 12:45 I had to ask the status of my car as no one provided any update. The oil change cost was $70 which I find to be costly. I in and checked in. At 12:45 I had to ask the status of my car as no one provided any update. The oil change cost was $70 which I find to be costly. I intend to switch to another dealership for my car servicing. I find some of the service staff men to be condescending and treat me as though I don’t know what I am talking about or experiencing with the vehicle I drive every day. I find myself defending my statements each time I bring my car in. Why should I pay such prices to be treated with such arrogance. More
by njoynlyfe
Verified CustomerOther Employees Tagged: Donnie Ellis, Jermaine Johnson
April 12, 2021
Great service! I was helped quickly, they were knowledgeable about what my car needed! It was ready on time and I got a prompt call. When I came to pick it up they greeted me and helped me immedia knowledgeable about what my car needed! It was ready on time and I got a prompt call. When I came to pick it up they greeted me and helped me immediately! All around great service! More
by smb534
Other Employees Tagged: Calvin Jeong , Cedric Butler, Donnie Ellis, Jermaine Johnson, Mike "MJ" Juarez, Kathy Nguyen, Esvin Orosco
April 11, 2021
Mr Kim was so very accommodating. I was glad I chose South Bay Hyundai. I plan to return to proceed with a recomdation., real soon. South Bay Hyundai. I plan to return to proceed with a recomdation., real soon. More
by SYLVIAHARVIN
Other Employees Tagged: A driver from SBH picked me up from mall
April 10, 2021
It unfortunately took 3 visits to repair what should have been done in 1. They miss diagnosed on my first visit. Fixed the original issue on my second visit and created a new issue. I had to bring my vehicl been done in 1. They miss diagnosed on my first visit. Fixed the original issue on my second visit and created a new issue. I had to bring my vehicle back a third time. A car wash would have been nice More
by mrspooldoc
April 07, 2021
My first impression of Genesis service physical appearance: not at all pleasing to the eye. Comparing to Lexus and BMW services I have been to, it's not nice. Service representative Jack Kim: h appearance: not at all pleasing to the eye. Comparing to Lexus and BMW services I have been to, it's not nice. Service representative Jack Kim: his kind gesture and genuine friendliness and willingness to help made the trip worthwhile. He is truly a star and an example of how an employee should be. Genesis is very fortunate to have him as part of the team. Thank you. More
by yumayoo
April 03, 2021
Even though there were a lot of cars there, they still managed to have my car ready for me under 2 hours of me arriving. managed to have my car ready for me under 2 hours of me arriving. More
by sarachristina17
Other Employees Tagged: Calvin Jeong , Donnie Ellis, Kathy Nguyen
April 01, 2021
Thanks to Jack in the service department for getting my 2018 Elantra in and out quickly for it's 2 year maintenance. He's really a sweetheart and was very attentive to my needs. My husband and I also loo 2018 Elantra in and out quickly for it's 2 year maintenance. He's really a sweetheart and was very attentive to my needs. My husband and I also looked at the Konas with the help of Joshua and Germaine. They offered us a great deal but the color my husband wanted was not available. Bummer. They (and we) will follow-up when the new 2022's arrive. Your service and staff are exemplary and I thank you. More
by Cali
Other Employees Tagged: Joshua and Germaine in sales
