Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim | Page 91

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.6
1,082 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.6

1,082 Reviews

Write a Review

1082 Reviews of Jack Kim

May 04, 2021

Dealership Rating
Employee Rating

Brang vehicle in for recalls to find the parts were not available. Wasn’t told recalls were unavailable on the weekends. I now have to reschedule again More

by mrkbaldus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 19, 2021

South Bay Hyundai responded

We're sorry this experience couldn't earn five stars. Please don't hesitate to reach out if you have any feedback or concerns so we can address them. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

May 04, 2021

Dealership Rating
Employee Rating

I love this location in Torrance I will go to no other Hyundai dealership, Calvin and Jack are the best to people in Service department 😉🚙 More

by MSTINAJ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

May 05, 2021

South Bay Hyundai responded

We are so happy that our team at South Bay Hyundai has earned your loyalty! Thank you!

May 05, 2021

MSTINAJ5 responded

Loyal customer

April 30, 2021

Dealership Rating
Employee Rating

It was my first visit to the dealership and Jack was amazing both customer service and auto service. Jack was kind, helpful and knowledgeable. I will definitely be back and feel that my car will be in More

by michelle.singleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

South Bay Hyundai responded

We are so happy to hear Jack provided such excellent care, Michelle! Thank you for giving our team a chance to provide you with reliable service and earn your business! We appreciate you being a South Bay Hyundai customer!

April 29, 2021

Dealership Rating
Employee Rating

Thank you Jack for the amazing service both customer service and auto service! The entire SB Hyundai service department does a great job to keep all of the customers happy and well informed as to the ne More

by PleasedLBCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

South Bay Hyundai responded

You are very welcome! Thank you for this feedback, we know Jack will be so glad to hear it! See you next time at South Bay Hyundai!

April 29, 2021

Dealership Rating
Employee Rating

The first time I visited in 2020 had a really good experience with early morning service on a Saturday. The last time it was the end of the day on a Saturday and felt a courteous but rushed. More

by gladone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

South Bay Hyundai responded

We're sorry to see we didn't earn five stars this time. Please don't hesitate to reach out to our team to discuss your visit so we can strive to improve it next time. Thank you, South Bay Hyundai

April 28, 2021

Dealership Rating
Employee Rating

Went in for a recall with appointment and told 3-4 hours. After over 5 hours, I called and they were still not done. Turned out to be 6 hours. A little heads up would have been nice or at least offer to More

by larryp0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 30, 2021

South Bay Hyundai responded

Thank you for the honest feedback. We're sorry to hear you were unsatisfied with the wait time, and we understand how frustrating it can be to wait for repairs. Please contact me at your earliest convenience if you'd like to discuss this more and so I may address your concerns. Thank you, Calvin Jeong - Service Director - calvinj@sbhyundai.com

April 20, 2021

Dealership Rating
Employee Rating

Excellent service & warm self down 2 earth knowledge 4 info about your car! I would choose this Dealership the best since I bought my car, and More

by KENNALLEN9570
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Donnie Ellis

Apr 21, 2021

South Bay Hyundai responded

Thanks for the awesome five-star rating! We are so pleased to hear we've earned your business! - South Bay Hyundai

April 20, 2021

Dealership Rating
Employee Rating

Jack, the service advisor, and Jin, valet driver, were excellent. Provided exact time range and gave courtesy call. The service was done on time and cleaned vehicle meticulously. Thank you both More

by LJH021688
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jin

Apr 20, 2021

South Bay Hyundai responded

We are so happy our South Bay Hyundai team earned your five stars. Thanks so much!

April 15, 2021

Dealership Rating
Employee Rating

Jack Kim has been my Service Advisor since purchasing my vehicle 3 years ago. I am very happy and satisfied with his performance and the efficient manner to get the job done. I’ve also dealt with Calvin Je More

by CGYAMAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong , Sheikh Ulhaq

Apr 16, 2021

South Bay Hyundai responded

This is such a great thing to hear! Thank you so much for the awesome review and for letting us know Jack and Calvin have made your service visits memorable! We appreciate you coming to work with us! - South Bay Hyundai

April 14, 2021

Dealership Rating
Employee Rating

First time visited for services in this dealership.Jack First time visited for services in this dealership. Jack helped the everything what I need. He is very polite and kindness, very reliable and great More

by HONGMIAEGRACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2021

South Bay Hyundai responded

Thank you for the wonderful review! It's great to hear Jack and our team offered great care to you while you were here! We appreciate your feedback and look forward to your next service visit! - South Bay Hyundai

...
91
...

Dealership Inventory (486 Vehicles)

new 2026 Hyundai Sonata car, priced at $34,237
2026 Hyundai Sonata
new
Blue exterior
Automatic
Front-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $37,615
2026 Hyundai SANTA FE HEV
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Palisade car, priced at $50,759
2026 Hyundai Palisade
new
Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Hyundai Kona car, priced at $34,106
2026 Hyundai Kona
new
Atlas exterior
Automatic
Front-wheel Drive
new 2026 Hyundai IONIQ 9 car, priced at $55,672
2026 Hyundai IONIQ 9
new
Snow White Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $52,327
2026 Hyundai Palisade
new
Pearl exterior
Automatic
Front-wheel Drive