Jack Hawes | Page 18

They were very helpful and since they knew my fix would be fast they just did it right away so I didn't have to get a ride and come back which saved me a lot of time and money. be fast they just did it right away so I didn't have to get a ride and come back which saved me a lot of time and money. More

by Seideldevin12 Verified Customer Verified Customer

Print

I received Courteous, helpful and professional service. I needed shuttle service, and that was provided for me as well. I needed shuttle service, and that was provided for me as well. More

by EPARRIS2013 Verified Customer Verified Customer

Print

Always easy to work with and great communication. They make dropping off and picking up a breeze. They make dropping off and picking up a breeze. More

by dans8 Verified Customer Verified Customer

Print

I bought my F 150 through an independent dealer, so I was in in search of a Ford Company Dealer to establish a relationship with where I could rely on for servicing my truck. The Cortese family won my loyalt in in search of a Ford Company Dealer to establish a relationship with where I could rely on for servicing my truck. The Cortese family won my loyalty in this regard. I have had the collision shop take car of damage done in an accident with a deer. I did not file an insurance claim, so the cost was out of my pocket and a concern to me. I feel they really did a fine job while keeping the price under control. I work in road construction and I'm out of town Mon-thru Fri. The hours are never set in a regular fashion and the miles are always pilling on. So when the opportunity arises it may be on short notice. The service department has always been accommodating to me when I call on them for oil changes and thorough in all other aspects of maintenance.. I appreciate the Cortese dealer as a complete one stop shop style of Ford dealer, yet I realize it is the individual efforts of their workforce that make it so. Efforts like that of my service writer Jack, with whom it seems I am dealing with an old friend everytime I interact with. More

by kjmac17 Verified Customer Verified Customer

Print

Good service efficient work the staff was helpful very friendly my car was done at least 1 hr Thanks friendly my car was done at least 1 hr Thanks More

by Maydelinreve2017 Verified Customer Verified Customer

Print

Still waiting for the key part of the starter unit I purchased from you for 397.00 purchased from you for 397.00 More

by CITYFARMERJACK Verified Customer Verified Customer

Print

The car was ready in a timely manner. What else is there to say but you want 15 words! What else is there to say but you want 15 words! More

by BOBANDCONNIEAMAN Verified Customer Verified Customer

Print

I was treated great & the service rep got me in and out! I love my car :) I love my car :) More

by jonellmichele Verified Customer Verified Customer

Print

Bad customer service. They don't care about the customer at all or fixing your vehicle properly. My vehicle was there 3 times for the same problem and still not fixed and They don't care about the customer at all or fixing your vehicle properly. My vehicle was there 3 times for the same problem and still not fixed and now they are refusing to work on it. More

by Jbyrd Verified Customer Verified Customer

Print

Staff were Very pleasant at the desk initially and when checking out. Service was prompt too. Great job! checking out. Service was prompt too. Great job! More

by carolcoy121 Verified Customer Verified Customer

Print