JP Wood
JP Wood at Pat Lobb Toyota of McKinney

JP Wood

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.3
58 Reviews
4.3

58 Reviews

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58 Reviews of JP Wood

July 26, 2025

Dealership Rating
Employee Rating

Long-time customer. Fantastic dealership.. My oldest Toyota and my newest Toyota have been well cared for. Two decades. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hisar Odeh

Jul 27, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Paul! We appreciate you recognizing JP and Hisar.

May 29, 2025

Dealership Rating
Employee Rating

This guy thinks it’s a joke when someone is screwed over by Pat Lobb Toyota of McKinney. More

by chrisrunge83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 31, 2025

Pat Lobb Toyota of McKinney responded

Thank you for sharing your feedback. We take all reviews seriously as they help us maintain high standards and continuously improve. We’d genuinely like the opportunity to better understand your concerns and resolve any possible misunderstanding. Please contact us directly at 214-544-4624 so we can address this and work toward a solution.

May 28, 2025

Dealership Rating
Employee Rating

Horrible customer service. After explaining the warranties and maintenance packages I should have, I was told that I have bumper to bumper warranty that they said I did not hav More

by chrisrunge83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Facundo, Tyge Anderson, John Ellis , Joey Desrosiers

May 31, 2025

Pat Lobb Toyota of McKinney responded

Thank you for sharing your feedback. We take all reviews seriously as they help us maintain high standards and continuously improve. We’d genuinely like the opportunity to better understand your concerns and resolve any possible misunderstanding. Please contact us directly at 214-544-4624 so we can address this and work toward a solution.

May 22, 2025

Dealership Rating
Employee Rating

I have always been very pleased with the Sales and Service Staff at Pat Lobb’s Toyota of McKinney. More

by Gizmo91804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Reed

May 22, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Austin.

April 24, 2025

Dealership Rating
Employee Rating

Pat Lobb Toyota customer service was excellent and very efficient. And very honest. We definitely will continue to use them for our vehicles. Which are both Toyota’s. More

by mgmbeachbums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing JP.

April 14, 2025

Dealership Rating
Employee Rating

This dealership did work in the time promised and delivered on budget. They didn't change the estimate and did a great job. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Stiltz , Austin Reed

Apr 15, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Shawn! We appreciate you recognizing JP and Shelby.

March 12, 2025

Dealership Rating
Employee Rating

Excellent service! This service dept is so efficient, fast and friendly! 10 Stars ...My svc specialist was J D Wood...Very nice and professional! More

by ssloncaric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2025

Dealership Rating
Employee Rating

Quick and polite greeting. Prompt and informed sales person. J.P. Wood was courtliest and effficient. More

by philsinclair47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing JP.

February 07, 2025

Dealership Rating
Employee Rating

Fast excellent service JB service advisor is best. The Patt Lobb dealership is very clean and polite. Had free shuttle service. Lobby has free soda coffee which was an excellent option. More

by Rouquettethesecond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing JP.

January 25, 2025

Dealership Rating
Employee Rating

Service crew always makes my vehicles drive like new. I would recommend them to anyone with a Toyota or Lexus. More

by DocDuclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2025

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing JP.

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