JC Collins

Terrible service, I could clearly notice how they only care about you spending your money instead of just getting the job done. Last time I went there, I had an appointment and I was told I had to wait care about you spending your money instead of just getting the job done. Last time I went there, I had an appointment and I was told I had to wait 3+ hours. Then I made another appointment, and I was told that I couldn’t get my tires neither rotated nor balanced because I had to buy new ones. I told the guy that I wasn’t buying the tires that day, and then he said that I could leave. And i asked if they could at least do the oil change and he replied that it wasn’t needed until i reached 41k miles (my car was 40.2k miles when i went there) its so absurd that they didn’t want to do anything just because I refused to buy tires in the dealership. Terrible service, unfortunately not coming back here. So sad that you can’t trust any dealership nowadays More

by rinconreyniel Verified Customer Verified Customer

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When I was shopping around for my vehicle Daniel approached me and asked how he could help. I have had previous conversations with him on other visits. But he remembered me. He was very professional approached me and asked how he could help. I have had previous conversations with him on other visits. But he remembered me. He was very professional, courteous and not pushy. He answered my questions and to be honest if he was not sure he would seek the answer to make sure your are satisfied a happy customer. If you are in need of purchasing a new or used vehicle, go see Daniel F. At Toyota of Tampa Bay on Fletcher Avenue, Tampa. He is the connection between you and purchasing that vehicle. More

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Pretty good dealership. I use them for all my servicing of my truck. I really like the waiting area as well. One downside I noticed is not getting a wash after servicing. I I use them for all my servicing of my truck. I really like the waiting area as well. One downside I noticed is not getting a wash after servicing. I guess that would depend on what service your received that day. Other than that I’m pleased. More

by IOMURRAY59 Verified Customer Verified Customer

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No one there wants to work or do their job. Will not be returning to that particular Toyota. Will not be returning to that particular Toyota. More

by michelle.mahecha01 Verified Customer Verified Customer

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Good customer service and very attentive in the service center. I appreciate the reminders for service but they can be excessive with the follow up calls. center. I appreciate the reminders for service but they can be excessive with the follow up calls. More

by DGREVER Verified Customer Verified Customer

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I don't like my previous service, you guys charged me for wipers which I didn't ask for. wipers which I didn't ask for. More

by prudhvitejavula Verified Customer Verified Customer

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Best prices and fast service. Service advisor JC explained all the options and price up front applied coupon I given. A++ Service advisor JC explained all the options and price up front applied coupon I given. A++ More

by narenu Verified Customer Verified Customer

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I pass another Toyota dealer to come here for the excellent service. Norman is the best! Always professional, pleasant, attentive, and delivers as promised. excellent service. Norman is the best! Always professional, pleasant, attentive, and delivers as promised. More

by PETRONROBERT Verified Customer Verified Customer

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JC provided excellent car service! Prompt, professional, and affordable. It was a smooth ride with great customer care—highly recommend! Prompt, professional, and affordable. It was a smooth ride with great customer care—highly recommend! More

by michelle Verified Customer Verified Customer

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I had some AC work done back in Dec 2024, Ac was blowing hot air ,I thought it was fix here and now in March its doing the same thing blowing hot air, I had to drive almost an hour to get to you guys, then hot air ,I thought it was fix here and now in March its doing the same thing blowing hot air, I had to drive almost an hour to get to you guys, then I spent a whole Saturday morning to get my car looked at. they said everything was taken care of, then I received a phone call to say I have to bring my vehicle back in so they can take some pics for the claim, I came in on a Sunday and had to wait an hour and a half for pics so no I'm not happy Now I have to put in another claim for it when it's should have been fit the first time, so now I have to wait to see if the claim get approved and then have to pay another deductible for the same problem that I had in Dec.. More

by kenwood232 Verified Customer Verified Customer

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