Issa Kone

It needs to communicate with the customer better regarding the progress of car evaluation and potential service requirements regarding the progress of car evaluation and potential service requirements More

by SUNDIAL53 Verified Customer Verified Customer

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This is the nicest, friendliest dealerships. Everyone speaks to you and makes you feel at home. Everyone speaks to you and makes you feel at home. More

by AMLOAR Verified Customer Verified Customer

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Same problems everytime, NEVER FIXED! Does anyone listen there? Subaru has a class action lawsuit on Ascent models thru 2021, I'm sure there be one for my model year soon. IT'S THE SAME P Does anyone listen there? Subaru has a class action lawsuit on Ascent models thru 2021, I'm sure there be one for my model year soon. IT'S THE SAME PROBLEMS AS IN THE LAW SUIT - FIX THE PROBLEM! More

by scootercono Verified Customer Verified Customer

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The process of bringing my car in for service was easy and straightforward thanks to the staff. and straightforward thanks to the staff. More

by Carlos Lopez Verified Customer Verified Customer

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Best one! He was super good! Best one ever to work with , thanks a lot He was super good! Best one ever to work with , thanks a lot More

by carwestllc Verified Customer Verified Customer

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The scheduled 24,000 mile inspection was so satisfactory with all kindness of service advisor ! with all kindness of service advisor ! More

by HAPPYHOPE1004 Verified Customer Verified Customer

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Issa was a perfect gentleman and host plus he keep me well informed of the progress well informed of the progress More

by EVE.TURNER60 Verified Customer Verified Customer

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I bought a new 2020 Subaru Forester from Subaru of Gwinnett in December 2019, expecting a reliable vehicle. However, at just 77,000 miles and 3.5 years, I was told the CVT transmission needed a full r Gwinnett in December 2019, expecting a reliable vehicle. However, at just 77,000 miles and 3.5 years, I was told the CVT transmission needed a full replacement, estimated at $11,000–$12,000. I reached out to the service manager who was rude and condescending. I also emailed the GM, Jennifer and received no response. It’s disappointing to see that Subaru seems to have a recurring issue with CVT transmissions, and I’m now questioning my loyalty to the brand. I wouldn't recommend Subaru of Gwinnett either given their dismissiveness of this issue. More

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Excellent Service! ! Issa has always taken great care of my car and me. He always goes the extra mile. My car cut off on me and left me stranded. Issa sent Caesar to dro ! Issa has always taken great care of my car and me. He always goes the extra mile. My car cut off on me and left me stranded. Issa sent Caesar to drop me off a loaner. I don’t know how they were able to get my car to the shop, but Caesar did. Issa had the mechanics to go over my car with a fine tooth comb and they repaired her like new. I was unable to pick my car up and Issa had Caesar to deliver my car to me and pickup the loaner. The transaction was smooth as silk. Subaru of Gwinnett Rocks!! More

by GAHOGENS Verified Customer Verified Customer

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Quick service. Appointment was easy to setup. They figured out the problem. Suggested other services if needed. Appointment was easy to setup. They figured out the problem. Suggested other services if needed. More

by SEmery Verified Customer Verified Customer

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