Issa Kone

The process of bringing my car in for service was easy and straightforward thanks to the staff. and straightforward thanks to the staff. More

by Carlos Lopez Verified Customer Verified Customer

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Best one! He was super good! Best one ever to work with , thanks a lot He was super good! Best one ever to work with , thanks a lot More

by carwestllc Verified Customer Verified Customer

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The scheduled 24,000 mile inspection was so satisfactory with all kindness of service advisor ! with all kindness of service advisor ! More

by HAPPYHOPE1004 Verified Customer Verified Customer

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Issa was a perfect gentleman and host plus he keep me well informed of the progress well informed of the progress More

by EVE.TURNER60 Verified Customer Verified Customer

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I bought a new 2020 Subaru Forester from Subaru of Gwinnett in December 2019, expecting a reliable vehicle. However, at just 77,000 miles and 3.5 years, I was told the CVT transmission needed a full r Gwinnett in December 2019, expecting a reliable vehicle. However, at just 77,000 miles and 3.5 years, I was told the CVT transmission needed a full replacement, estimated at $11,000–$12,000. I reached out to the service manager who was rude and condescending. I also emailed the GM, Jennifer and received no response. It’s disappointing to see that Subaru seems to have a recurring issue with CVT transmissions, and I’m now questioning my loyalty to the brand. I wouldn't recommend Subaru of Gwinnett either given their dismissiveness of this issue. More

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Excellent Service! ! Issa has always taken great care of my car and me. He always goes the extra mile. My car cut off on me and left me stranded. Issa sent Caesar to dro ! Issa has always taken great care of my car and me. He always goes the extra mile. My car cut off on me and left me stranded. Issa sent Caesar to drop me off a loaner. I don’t know how they were able to get my car to the shop, but Caesar did. Issa had the mechanics to go over my car with a fine tooth comb and they repaired her like new. I was unable to pick my car up and Issa had Caesar to deliver my car to me and pickup the loaner. The transaction was smooth as silk. Subaru of Gwinnett Rocks!! More

by GAHOGENS Verified Customer Verified Customer

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Quick service. Appointment was easy to setup. They figured out the problem. Suggested other services if needed. Appointment was easy to setup. They figured out the problem. Suggested other services if needed. More

by SEmery Verified Customer Verified Customer

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Very professional and detailed communication. Friendly and nice waiting area. Reasonable prices for the service Friendly and nice waiting area. Reasonable prices for the service More

by farrowmp Verified Customer Verified Customer

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So far I've been thrilled with each experience I've had at Subaru of Gwinnett since I purchased my 2023 Outback. This is my first time as a Subaru owner and I'm a happy customer. I'm happy that I have a go at Subaru of Gwinnett since I purchased my 2023 Outback. This is my first time as a Subaru owner and I'm a happy customer. I'm happy that I have a good relationship with Issa as my Service Advisor. So far my service visits have all been routine but I'm happy to know there's someone that I trust to help me. More

by MANOOSE61 Verified Customer Verified Customer

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I was pleased with my recent service experience with Issa Kone at Subaru of Gwinnett. They stayed after closing hours to complete the service so we did not have to leave the car overnight. Kone at Subaru of Gwinnett. They stayed after closing hours to complete the service so we did not have to leave the car overnight. More

by ALANANDERSON Verified Customer Verified Customer

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