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Ismael Lopez
Refer Me
17 Reviews
Dealership Experience
4 yrs, 1 mo
Industry Experience
34 yrs, 5 mos
Languages Spoken
Spanish
17 Reviews
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17 Reviews of Ismael Lopez
December 22, 2024
I had a very disappointing experience with the finance team. They treated me as if I were unintelligent simply because I chose not to purchase GAP insurance. On top of that, they significantly overcharged team. They treated me as if I were unintelligent simply because I chose not to purchase GAP insurance. On top of that, they significantly overcharged me for the car. After the purchase, I started receiving letters from lenders stating the car was not worth the price I was charged. This left me feeling completely taken advantage of. My credit score is over 780, and I deeply regret walking into this dealership without consulting my own lender. Had I done so, they would have flagged this issue immediately. My advice - Do not go to this dealership without securing financing from your own trusted lender first. It could save you from making the same costly mistake I did. More
by GIGI.SPEAKS
Verified Customer
December 19, 2024
Nice friendly fast didnt bug you every second didn’t have to talk to lots people fed me good popcorn Not exactly truthful/honest to talk to lots people fed me good popcorn Not exactly truthful/honest More
by Margina
Other Employees Tagged: Hannah Grossmann , Can’t remember Hannah’s mgr he was ok too
September 17, 2024
He was attentive and knowledgeable 👍will be back again Coffee was good, too No Donuts 🙃 again Coffee was good, too No Donuts 🙃 More
by SHAY616
Other Employees Tagged: Sebastian Eshelman , Just sales and service
September 03, 2024
Janet wasn't there when I arrived so Ish worked with me. They had almost 3800 dollars of "dealer installed" options and fee's that were not included in the advertised price. Things like window tint. I e They had almost 3800 dollars of "dealer installed" options and fee's that were not included in the advertised price. Things like window tint. I expressed concern that the dealership even did these things and didn't advertise them. They assured me they did all of these things. I looked at the Carfax after the sale and it turns out they were not honest. The "Lifetime Window Tint" was installed by the original dealer prior to it being sold as new. This makes me feel like they totally ripped me off on those items. More
by billybobcookson
Other Employees Tagged: Janett Arias, Moose
September 02, 2024
It was a good process! I found the car I wanted online and was able to come in and view it, and get out relatively quickly. I do think the process could have been quicker, I found the car I wanted online and was able to come in and view it, and get out relatively quickly. I do think the process could have been quicker, but overall good. More
by SHELBYFARNHAM
August 10, 2024
Not a very good experience. They did nothing to earn our business. Poorly ran dealership. They did nothing to earn our business. Poorly ran dealership. More
by MBRAVO4983
Other Employees Tagged: Richard York, Rob Powell
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