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Ismael Lopez
Ismael Lopez at Showcase Honda
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Ismael Lopez

Sales Consultant

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.4
15 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

34 yrs, 3 mos

Languages Spoken

Spanish Spanish

4.4

15 Reviews

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15 Reviews of Ismael Lopez

September 17, 2024

Dealership Rating
Employee Rating

He was attentive and knowledgeable 👍will be back again Coffee was good, too No Donuts 🙃 More

by SHAY616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Eshelman , Just sales and service

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Sep 18, 2024

Showcase Honda responded

Thanks for the awesome feedback, Shay! We're thrilled you enjoyed the coffee and found our service attentive and knowledgeable. We appreciate your input on the donuts and will definitely consider that for the future. Looking forward to your next visit!

September 03, 2024

Dealership Rating
Employee Rating

Friendly atmosphere,willing to work with u in price and paperwork was easy and fast More

by QUAIL2C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 09, 2024

Showcase Honda responded

Thank you for your feedback! We're glad to hear that you enjoyed the friendly atmosphere and found the price negotiation and paperwork process to be smooth and efficient. Our team strives to make every step of the experience as pleasant as possible. If you need anything further or have any questions, feel free to reach out. We look forward to assisting you again in the future!

September 03, 2024

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Employee Rating

Janet wasn't there when I arrived so Ish worked with me. They had almost 3800 dollars of "dealer installed" options and fee's that were not included in the advertised price. Things like window tint. I e More

by billybobcookson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Janett Arias, Moose

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Sep 09, 2024

Showcase Honda responded

We regret that your visit did not meet your expectations, and we take your concerns about the dealer-installed options and fees seriously. Transparency is very important to us, and we're sorry to hear that you feel there was a discrepancy regarding the window tint. To ensure this is properly addressed, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539. She will be happy to assist you further and look into the matter to find a resolution. We appreciate your feedback and hope to make things right.

Sep 10, 2024

billybobcookson responded

I spoke with Steve the Used Car Sales Manager today. It was not pleasant, he tried to bully me to change my review or include the words I assumed in my review. After that experience I don’t think I want to talk to anyone else, just to be told I was wrong, and “Why did I buy it?” Lesson learned on my part.

September 02, 2024

Dealership Rating
Employee Rating

It was a good process! I found the car I wanted online and was able to come in and view it, and get out relatively quickly. I do think the process could have been quicker, More

by SHELBYFARNHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 09, 2024

Showcase Honda responded

Thank you for your feedback! We're glad to hear that you found the car you wanted and had a positive overall experience. We appreciate your patience and are continuously working to make our process as efficient as possible. If you have any further suggestions or need assistance in the future, please let us know. We look forward to serving you again!

August 30, 2024

Dealership Rating
Employee Rating

They were very good with getting me the car I wanted. Great buying experience. Would definitely recommend! More

by HOKET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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August 24, 2024

Dealership Rating
Employee Rating

Great buying experience! I got the car I've always wanted. The process went smoothly and quickly. Thanks Showcase Honda!!! More

by HOKET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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August 10, 2024

Dealership Rating
Employee Rating

Not a very good experience. They did nothing to earn our business. Poorly ran dealership. More

by MBRAVO4983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Richard York, Rob Powell

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Aug 20, 2024

Showcase Honda responded

We’re sorry to hear about your experience. Providing top-notch service is our priority, and we will be addressing your concerns with our team. For further assistance, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539. We appreciate your feedback and the opportunity to make things right.

August 09, 2024

Dealership Rating
Employee Rating

I’m disappointed that didn’t keep your promise to fix my dent as you said More

by nietor97
Recommend Dealer
No

Other Employees Tagged: Jontae Fox

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July 31, 2024

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Employee Rating

Everybody here at showcase Honda was exceptional. I wouldn’t hesitate to come back and buy another Honda with showcase. More

by kelly.gibson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janett Arias

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June 28, 2024

Dealership Rating
Employee Rating

Excelente atención de todos encantadoras personas me trataron súper bien siempre buscan la mejor opción para todos More

by MARIAN04290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Giron

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