Ismael Lopez
Ismael Lopez at Showcase Honda
Refer Me

Ismael Lopez

Sales Consultant

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.3
17 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

34 yrs, 7 mos

Languages Spoken

Spanish Spanish

4.3

17 Reviews

Write a Review

17 Reviews of Ismael Lopez

February 25, 2025

Dealership Rating
Employee Rating

Great service. Took the time to understand my needs and explained the process thoroughly. I highly recommend each of them in helping with your car search needs More

by MZMLK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shantell Jordan

Feb 25, 2025

Showcase Honda responded

We’re thrilled to hear you had a great experience! Our team is dedicated to understanding each client’s needs, and your recommendation means a lot to us. Thank you for sharing your feedback!

December 22, 2024

Dealership Rating
Employee Rating

I had a very disappointing experience with the finance team. They treated me as if I were unintelligent simply because I chose not to purchase GAP insurance. On top of that, they significantly overcharged More

by GIGI.SPEAKS
Recommend Dealer
No
Dec 27, 2024

Showcase Honda responded

We always strive to ensure our customers feel comfortable and informed throughout the process, and we would appreciate the opportunity to look into this further. If you wish to discuss this in more detail or seek clarification, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539.

December 19, 2024

Dealership Rating
Employee Rating

Nice friendly fast didnt bug you every second didn’t have to talk to lots people fed me good popcorn Not exactly truthful/honest More

by Margina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Grossmann , Can’t remember Hannah’s mgr he was ok too

Dec 20, 2024

Showcase Honda responded

Thanks for the great feedback, Margina! We’re glad you enjoyed the friendly service and delicious popcorn. We strive to create a relaxed atmosphere while being helpful. Your thoughts on honesty will be taken into consideration as we continue to improve. Hope to see you again soon!

September 17, 2024

Dealership Rating
Employee Rating

He was attentive and knowledgeable 👍will be back again Coffee was good, too No Donuts 🙃 More

by SHAY616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Eshelman , Just sales and service

Sep 18, 2024

Showcase Honda responded

Thanks for the awesome feedback, Shay! We're thrilled you enjoyed the coffee and found our service attentive and knowledgeable. We appreciate your input on the donuts and will definitely consider that for the future. Looking forward to your next visit!

September 03, 2024

Dealership Rating
Employee Rating

Friendly atmosphere,willing to work with u in price and paperwork was easy and fast More

by QUAIL2C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Showcase Honda responded

Thank you for your feedback! We're glad to hear that you enjoyed the friendly atmosphere and found the price negotiation and paperwork process to be smooth and efficient. Our team strives to make every step of the experience as pleasant as possible. If you need anything further or have any questions, feel free to reach out. We look forward to assisting you again in the future!

September 03, 2024

Dealership Rating
Employee Rating

Janet wasn't there when I arrived so Ish worked with me. They had almost 3800 dollars of "dealer installed" options and fee's that were not included in the advertised price. Things like window tint. I e More

by billybobcookson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Janett Arias, Moose

Sep 09, 2024

Showcase Honda responded

We regret that your visit did not meet your expectations, and we take your concerns about the dealer-installed options and fees seriously. Transparency is very important to us, and we're sorry to hear that you feel there was a discrepancy regarding the window tint. To ensure this is properly addressed, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539. She will be happy to assist you further and look into the matter to find a resolution. We appreciate your feedback and hope to make things right.

Sep 10, 2024

billybobcookson responded

I spoke with Steve the Used Car Sales Manager today. It was not pleasant, he tried to bully me to change my review or include the words I assumed in my review. After that experience I don’t think I want to talk to anyone else, just to be told I was wrong, and “Why did I buy it?” Lesson learned on my part.

September 02, 2024

Dealership Rating
Employee Rating

It was a good process! I found the car I wanted online and was able to come in and view it, and get out relatively quickly. I do think the process could have been quicker, More

by SHELBYFARNHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Showcase Honda responded

Thank you for your feedback! We're glad to hear that you found the car you wanted and had a positive overall experience. We appreciate your patience and are continuously working to make our process as efficient as possible. If you have any further suggestions or need assistance in the future, please let us know. We look forward to serving you again!

August 24, 2024

Dealership Rating
Employee Rating

Great buying experience! I got the car I've always wanted. The process went smoothly and quickly. Thanks Showcase Honda!!! More

by HOKET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 10, 2024

Dealership Rating
Employee Rating

Not a very good experience. They did nothing to earn our business. Poorly ran dealership. More

by MBRAVO4983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Richard York, Rob Powell

Aug 20, 2024

Showcase Honda responded

We’re sorry to hear about your experience. Providing top-notch service is our priority, and we will be addressing your concerns with our team. For further assistance, please reach out to Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539. We appreciate your feedback and the opportunity to make things right.

August 09, 2024

Dealership Rating
Employee Rating

I’m disappointed that didn’t keep your promise to fix my dent as you said More

by nietor97
Recommend Dealer
No

Other Employees Tagged: Jontae Fox

1

Dealership Inventory (408 Vehicles)

used 2023 Mazda CX-30 car, priced at $24,300
2023 Mazda CX-30
used
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
used 2016 Ram 1500 car, priced at $21,900
2016 Ram 1500
used
Bright Silver exterior
Automatic
Four-wheel Drive
used 2020 Kia Soul car, priced at $12,500
2020 Kia Soul
used
Snow White Pearl exterior
CVT
Front-wheel Drive
new 2025 Honda CR-V Hybrid car, priced at $39,313
2025 Honda CR-V Hybrid
new
NH-883P Platinum W exterior
CVT
All-wheel Drive
new 2025 Honda Odyssey car, priced at $43,465
2025 Honda Odyssey
new
Sonic Gray Pearl exterior
Automatic
Front-wheel Drive
used 2022 Chrysler Pacifica car, priced at $19,200
2022 Chrysler Pacifica
used
Bright White exterior
Automatic
Front-wheel Drive