Isaiah Rodarte

2.5 hours for an oil change is a little ridiculous. Not to mention my Aldis quarter was taken, it's only a quarter but it's the principal. I thought maybe it was vacuumed up but the penny and trash was lef to mention my Aldis quarter was taken, it's only a quarter but it's the principal. I thought maybe it was vacuumed up but the penny and trash was left! Yes, I called back to let them know but my call wasn't answered nor returned. More

by Kayla Verified Customer Verified Customer

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The service was good but the only thing is I had to wait like over 2 hours and the tv was stuck on the same news over and over. But nothing serious !! like over 2 hours and the tv was stuck on the same news over and over. But nothing serious !! More

by joy-2da-world Verified Customer Verified Customer

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Take. 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les 3.1/2 hours todo oil change and rotation usually it’s 2 hours or les More

by morenolazaro99.lm Verified Customer Verified Customer

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I purchased my 2024 Cadillac lyric about six or seven months ago from Big Star Cadillac. so far I've been extremely pleased I'll give big star an overall rating of 4.8 there's always room for improvement months ago from Big Star Cadillac. so far I've been extremely pleased I'll give big star an overall rating of 4.8 there's always room for improvement my wife and I was very pleased with our salesman Victor very nice gentleman professional and knowledgeable honest and answered all our questions to the best of his ability finance department amazing sorry forgot the gentleman's name but he's outstanding too Mr Daniel and Mr Isaiah in service give him a pay raise. Thanks good job so far PS I passed by four Cadillac dealers to get to you. More

by CBEULAH Verified Customer Verified Customer

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The service team at Big Star always does a fantastic job! Always timely and efficient! Always timely and efficient! More

by jj18 Verified Customer Verified Customer

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It’s well organized, clean and efficient with professional and courteous agents.. Scheduling is flexible and very accommodating with pickup and drop off options: professional and courteous agents.. Scheduling is flexible and very accommodating with pickup and drop off options: More

by cakk Verified Customer Verified Customer

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Isaah is super helpful and makes it easy to deal with. Never have an issue with his service. Never have an issue with his service. More

by tony426tamez Verified Customer Verified Customer

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They alwas take good care of us everytime we bring our XT4 in for service. I would recommend Big Star Cadillac dealership to anyone needing service on their vehicle. XT4 in for service. I would recommend Big Star Cadillac dealership to anyone needing service on their vehicle. More

by BRADYBUNCH_5 Verified Customer Verified Customer

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Best service ever Always got good customer service. Cars are always well taken care of Cars are always well taken care of More

by TYRONE.GLASPIE Verified Customer Verified Customer

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Friendly and professional. Car detailed was an added plus. I would have preferred a loaner a lot sooner. Car detailed was an added plus. I would have preferred a loaner a lot sooner. More

by Caddy Verified Customer Verified Customer

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