Isaiah Rodarte
Isaiah Rodarte at Big Star Cadillac

Isaiah Rodarte

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
94 Reviews
4.8

94 Reviews

Write a Review

94 Reviews of Isaiah Rodarte

April 15, 2025

Dealership Rating
Employee Rating

The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with More

by ZENOFAMILY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 13, 2025

Dealership Rating
Employee Rating

Isaiah was very nice, patient, and polite. He listened to my concerns and provided subtable recommendations. More

by LANITA.KELLY.LK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 13, 2025

Dealership Rating
Employee Rating

Awesome job thank you for all your hard work helping us with our vehicle services, Great service in and out. Thank you More

by SOL.JARAMILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 08, 2025

Dealership Rating
Employee Rating

Isiah was very helpful and a nice gentleman and he has the greatest attitude yet. More

by JHEARD411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis , Victor Trevino

Apr 08, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 06, 2025

Dealership Rating
Employee Rating

The service department is great. I like how they get back you about your car and ride service. More

by CMGORDON92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 22, 2025

Dealership Rating
Employee Rating

Took three hours for an oil change. You would think that's a bit too long More

by sergios_20000
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Big Star Cadillac responded

Thank you for your review. We agree, that is too long. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

March 22, 2025

Dealership Rating
Employee Rating

Had a great service experience at Big Star. My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! More

by johnmcburney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

March 22, 2025

Dealership Rating
Employee Rating

I’m very pleased with Isaiah’s work. He is very concern with the help and service that he gives, when assisting his clients. I just have a concern with the repairs of my vehicle. I have More

by Tangela Sutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeAnna Kerr, Lee Velazquez , Brian S. & Melvin R.

Mar 25, 2025

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

March 14, 2025

Dealership Rating
Employee Rating

Big Star Cadillac is a very good dealership. Everyone that I have encountered has been very nice and professional. Isiah in the Service Department is a greay communicator. He explained my servic More

by Chief Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 12, 2025

Dealership Rating
Employee Rating

Ainsley R. was Awesome!! She made sure I was taken care of during my routine scheduled service. Thank you!! More

by CBDEVAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Mar 12, 2025

Big Star Cadillac responded

Thank you for your review and kind words about Ainsley. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

1
...

Dealership Inventory (489 Vehicles)

new 2025 Cadillac CT5 car, priced at $52,534
2025 Cadillac CT5
new
Black Raven exterior
Automatic
Rear-wheel Drive
2025 Cadillac LYRIQ
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Cadillac CT5 car, priced at $45,990
2025 Cadillac CT5
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac CT5 car, priced at $58,284
2025 Cadillac CT5
new
Black Raven exterior
Automatic
Rear-wheel Drive
new 2025 Cadillac XT4 car, priced at $44,265
2025 Cadillac XT4
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive
new 2024 Cadillac LYRIQ car, priced at $62,570
2024 Cadillac LYRIQ
new
Argent Silver Metallic exterior
Automatic
Rear-wheel Drive