Isaiah Rodarte

Isaiah took the time to listen to my concerns and investigated on his own to confirm the issue. Service was performed while I waited. When the service was completed, Isaiah explained the work that wa investigated on his own to confirm the issue. Service was performed while I waited. When the service was completed, Isaiah explained the work that was done and asked if I had any questions. I appreciate his thoroughness. More

by LBARRIER61 Verified Customer Verified Customer

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Clear communication of the problem and solution. Quick and thoughtful service. Worked to find a date and time that fit my schedule. Quick and thoughtful service. Worked to find a date and time that fit my schedule. More

by patcarter3236 Verified Customer Verified Customer

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Paid almost $400 for new key fob. I did not think my two 4 year old key fobs were the issue. It still has intermittant no key fob detected. Wrote email to V. Trevino explaining situ I did not think my two 4 year old key fobs were the issue. It still has intermittant no key fob detected. Wrote email to V. Trevino explaining situation regarding my dissatisfaction. Did not hear back from him. I would have liked to discuss the issue further. More

by MARGOLYNN32 Verified Customer Verified Customer

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I had problem with my sunroof opening on its own 3 times and at cost of over 5000 between my insurance and out of pocket.Not a good feeling on your product. Isaiah was extremely helpful and listened to my c and at cost of over 5000 between my insurance and out of pocket.Not a good feeling on your product. Isaiah was extremely helpful and listened to my concerns but he can't take service orders and do the repairs. More

by cwiggins15 Verified Customer Verified Customer

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Fast and friendly service. Set up a shuttle at was very efficient. Complete service correctly Set up a shuttle at was very efficient. Complete service correctly More

by Kathy Holderfield Verified Customer Verified Customer

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This team is terrific! Great service department and loaner department. Very much appreciated for all they do. Great service department and loaner department. Very much appreciated for all they do. More

by TRACY.S.LINDO Verified Customer Verified Customer

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The service department is fantastic! This department will go out of their way to help with anything. This department will go out of their way to help with anything. More

by TRACY.S.LINDO Verified Customer Verified Customer

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Always receive great customer service from the service department at Big Star, wouldn’t want to go anywhere else. department at Big Star, wouldn’t want to go anywhere else. More

by Gen Verified Customer Verified Customer

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Big Star is customer focused in their approach. The staff is both professional and proactive whenever providing assistance. Very much appreciated. The staff is both professional and proactive whenever providing assistance. Very much appreciated. More

by DONALD.R.MORSON Verified Customer Verified Customer

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I like the they are very helpful and nice have no problem no issues everything is okay no issues everything is okay More

by REDLINE210 Verified Customer Verified Customer

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