Irma Jace
Irma Jace at Dana Ford Lincoln

Irma Jace | Page 9

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.6
201 Reviews

Languages Spoken

Albanian Albanian

4.6

201 Reviews

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201 Reviews of Irma Jace

October 29, 2024

Dealership Rating
Employee Rating

All employees are Friendly courtesy knowledgeable and keep you informed o n the progress on repairs More

by jcarr256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford provided you with friendly and informative service. Thank you for sharing your experience!

October 27, 2024

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Employee Rating

My experience has always been positive with the routine services department the concierge service is outstanding I definitely recommend Dana Lincoln More

by JUANV10303
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 28, 2024

Dana Ford Lincoln responded

Hi Juan, thank you for recommending Dana Ford! We're delighted to hear that our routine services and concierge team have consistently provided a positive experience. We look forward to serving you again in the future! Safe travels!

October 26, 2024

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Great people, great service, always making me feel welcomed and apart of the Dana family More

by brandonmacaluso9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 28, 2024

Dana Ford Lincoln responded

We are honored to receive your support, Brandon. Thank you! - The Dana Ford Team

October 24, 2024

Dealership Rating
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Very helpful and courteous with service and needs that any vehicle have to get. thanks More

by joshuaismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Dana Ford Lincoln responded

Thanks for the great review! Our Dana Ford team appreciates your support and looks forward to serving you again in the future!

October 20, 2024

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The issue with my faulting backup camera wasn't fixed. And it's very hard to reach the service department. When you call there they have the machine answering: "we have a special promotion for select call More

by sergstone
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Oct 21, 2024

Dana Ford Lincoln responded

Thank you for sharing your experience. It sounds frustrating to deal with communication barriers when you're trying to get an update on repairs, and I apologize for any inconvenience this has caused. We aim to provide efficient service and would like the opportunity to address these concerns directly with you. Please feel free to reach out at your convenience so we can assist you further. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 20, 2024

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Very nice work on the new nautilus and they are hard working people who really care More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 21, 2024

Dana Ford Lincoln responded

Thank you for the kind comments about our Dana Ford! It's our privilege to serve you and we look forward to continuing to do so in the future. Take care!

October 20, 2024

Dealership Rating
Employee Rating

The service was excellent. The sales person was great I like it. I’m coming back next three years to get a new lease. More

by plambros34
Recommend Dealer
Yes
Oct 21, 2024

Dana Ford Lincoln responded

We're delighted to hear you had an excellent experience with our team at Dana Ford! Thank you for your kind words, and we look forward to welcoming you back in three years for your next lease.

October 10, 2024

Dealership Rating
Employee Rating

Cuando te cambian piezas nuevas no ponen correctamente las piezas que han quitado te las dejan rotas a mi me quebr aron la tapadera del filtro de aire More

by jovamend2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 14, 2024

Dana Ford Lincoln responded

Lamento mucho escuchar sobre el problema con la tapadera del filtro de aire, Jovamend2000. Esto no es lo que esperamos para nuestros clientes y nos disculpamos por cualquier inconveniente causado. Me gustaría hablar contigo personalmente para resolver este asunto adecuadamente. Si estás dispuesto, no dudes en llamarme. Gracias, Keith Curran - Service Director - 718-983-8700 ext 297

October 07, 2024

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Employee Rating

Very good established dealership very good service department with very good loaner car amazing management and staff More

by cbsiny26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Jennifer Schroder , Douglas Hansen, John Lomando

Oct 10, 2024

Dana Ford Lincoln responded

Thank you for your support of the Dana Ford team! We're grateful for your business, as well as your kind feedback, and look forward to seeing you next time!

October 06, 2024

Dealership Rating
Employee Rating

Best Ford dealer on planet years of automotive experience and service expertise, cleanest dealership, and great sales More

by mackkevin2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, Collin Romer , Douglas Hansen

Oct 07, 2024

Dana Ford Lincoln responded

We're delighted to hear you had such a positive experience at Dana Ford! Thanks for highlighting our expertise and clean facilities. We appreciate your support!

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