Iris Flores-Garcia
Iris Flores-Garcia at Lithia Hyundai of Reno
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Iris Flores-Garcia

Business Development Lead

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.7
31 Reviews

Dealership Experience

8 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

31 Reviews

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31 Reviews of Iris Flores-Garcia

October 13, 2024

Dealership Rating
Employee Rating

Had a great experience Lance was always professional and had great service thank you for the service and professionalism. More

by DANIEL.TEAM19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Oct 14, 2024

Lithia Hyundai of Reno responded

Daniel, we're delighted to hear that Lance provided you with professional service at Lithia Hyundai of Reno. Thank you for sharing your experience!

October 07, 2024

Dealership Rating
Employee Rating

Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter. More

by s.moanamarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2024

Lithia Hyundai of Reno responded

Sharon, While we are glad that Lance did a great job taking care of you in a timely manner, the one star score indicates there may have been some issues that we should know about. I'd welcome the opportunity to discuss the specifics of your last visit. Please feel free to reach me at your earliest convenience, and we can delve into the issue a bit further. I can be reached at 775-682-3352 or SRobert@lithia.com. We value our customers above all, and my goal is to keep our business relationship strong. Please accept my humble apology for your less than stellar experience. Sincerely, Scott Robert Customer Relations Manager

September 02, 2024

Dealership Rating
Employee Rating

Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to n More

by J.GIBSONCV04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Larry Farrell, Gaby Temprano , Garrett Clunie

Sep 03, 2024

Lithia Hyundai of Reno responded

Hello, we're delighted to hear that our service department at Lithia Hyundai of Reno has earned your loyalty! Thank you for the fantastic feedback and continued support.

August 24, 2024

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Employee Rating

Lance Smith and Scott Robert are my go to people. Always on time,kind and courteous.I wait while while car is being serviced. More

by KRISTINELUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Scott Robert

Aug 26, 2024

Lithia Hyundai of Reno responded

KristineLuna, thank you for highlighting Lance and Scott's excellent service at Lithia Hyundai of Reno! We're glad to hear they consistently provide a positive experience. Safe travels!

August 07, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing an Audi from Levi and I cannot recommend him highly enough! From the moment I walked onto the lot, he made me feel welcomed and valued as a customer. What truly s More

by Aranza222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an honest and transparent experience. We hope to see you again here at Lithia Hyundai of Reno.

August 30, 2023

Dealership Rating
Employee Rating

Lucas was an amazing sales man! He worked with us and got us the right car we needed! Went in looking for the Tuscan and left with a Santa Fe that worked better for us. He is an out More

by STEVENJOHNSON4815
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ferris, Lucas Bragg , Bryan Ogg

Aug 31, 2023

Lithia Hyundai of Reno responded

Thank you, Steven, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Hyundai of Reno are glad to have you as a customer.

June 19, 2023

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Employee Rating

Ryan Newton is a stand up guy. No BS and will always try and get you the best deal possible. Very easy to work with and would recommend to anyone looking for an honest man in a dis More

by JR 13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Otto Sandoval-Carpio, Kim Murillo, Gaby Temprano , Matt Ashton, Hannah Choquette, Maegan Minetto, Bryan Ogg, Jeremy Olsen, Ryan Newton

Jun 19, 2023

Lithia Hyundai of Reno responded

We're thrilled to hear about your great experience with Ryan! Our team is proud to offer an open and honest car-buying process for our valued customers. Thanks for stopping by!

April 27, 2023

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Employee Rating

They are amazing and kind. I’m a first time car buyer and didn’t really know anything to do with cars except how to jump my old ones lol, but everyone was able to easily explai More

by Annissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2023

Lithia Hyundai of Reno responded

It was our pleasure to help you with your first-time car purchase, Annissa! Thanks for the kind words and choosing Lithia Hyundai of Reno for your automotive needs. Let us know if we can be of any further assistance!

April 23, 2023

Dealership Rating
Employee Rating

No pressure sales, Dan was great to work with. Found a nice little car that fit our budget. More

by THEREILLYS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Dunham , Christopher Osorio

Apr 24, 2023

Lithia Hyundai of Reno responded

Congrats on the new ride! We always love hearing about your experience with us at Lithia Hyundai of Reno. Safe travels!

April 21, 2023

Dealership Rating
Employee Rating

Always take the best care of my vehicle and make me feel comfortable with the service they provide! More

by GABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Scott Robert, Kim Murillo, Drea McGiffin, Gaby Temprano , Hannah Choquette, Maegan Minetto, Jeremy Olsen

Apr 24, 2023

Lithia Hyundai of Reno responded

Thanks for the kind words and five stars, Gaby! Your staisfaction is our top priority at Lithia Hyundai of Reno!

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