Ilia Shulgin

Great customer service and friendly staff. It was very nice to meet Ilia; Ilia is extremely thorough and explained my options so I could make an informed decision. It was very nice to meet Ilia; Ilia is extremely thorough and explained my options so I could make an informed decision. More

by DJKILEY Verified Customer Verified Customer

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Always friendly and easy to schedule appointments that meet your schedule and needs They make you feel at home. meet your schedule and needs They make you feel at home. More

by SPENCER68RS Verified Customer Verified Customer

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Friendly helpful and knowledgeable staff. Dealership was clean and organized. Will be back when traveling through this area Dealership was clean and organized. Will be back when traveling through this area More

by EDWARDWROBEL Verified Customer Verified Customer

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Went in with a loud engine. Had them do all the work recommended. Engine is now quieter then when I purchased the car. The time estimate they gave me was correct, and they wh Had them do all the work recommended. Engine is now quieter then when I purchased the car. The time estimate they gave me was correct, and they where able to drive me home and pick me up for free. More

by Daniel Smith Verified Customer Verified Customer

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I will never take any of my vehicles to McLoughlin Chevrolet for service again. I took my Equinox to McLoughlin Chevrolet with a coolant leak. They said the water pump was leaking and that it would Chevrolet for service again. I took my Equinox to McLoughlin Chevrolet with a coolant leak. They said the water pump was leaking and that it would cost $1,600 to replace a $387.80 water pump. They said the reason for the high cost was the water pump was $500 and they had to take a lot of things off to get to it. I reluctant but said okay. I found out they lied about the cost of the water pump at $500. They called me and said the Equinox was done and the cost is $2,200. $2,200 to replace a $387 water pump. They never called me saying the cost had increased to $2,200. It took 4 days to complete. Stay away from this place. More

by JOHNSON9059 Verified Customer Verified Customer

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Extremely knowledgeable and super personable employees working here. Would not take my vehicle anywhere else for servicing and have gotten my Mom to switch to this service department as well. working here. Would not take my vehicle anywhere else for servicing and have gotten my Mom to switch to this service department as well. More

by trenapanza Verified Customer Verified Customer

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It was my first time in the US and although there was a long wait, the service was good. long wait, the service was good. More

by tak0987651234 Verified Customer Verified Customer

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Everyone at the dealership exhibited friendliness during my visit. The service was very quick and it was a low pressure environment. They were also honest and flexible. my visit. The service was very quick and it was a low pressure environment. They were also honest and flexible. More

by aschmidt6 Verified Customer Verified Customer

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This is the first time in 8 years I had a service rep who listened to me listened to me More

by LAUNIE.HITCHCOCK Verified Customer Verified Customer

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It was time to replace the tires on my EV and they did not recommend the most expensive set (self-sealing) but a somewhat less costly set that doesn't self-seal but offers with more tread, the most approp not recommend the most expensive set (self-sealing) but a somewhat less costly set that doesn't self-seal but offers with more tread, the most appropiate for a heavier car. More

by SMOBLEY62 Verified Customer Verified Customer

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