Ian Filo | Page 7

John was great. He followed up and was knowledgeable about the car. He was honest about supply chain challenges. Ian explained everything and answered all my ques He followed up and was knowledgeable about the car. He was honest about supply chain challenges. Ian explained everything and answered all my questions. Great service! More

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Was hoping for a better trade in price, wanted to negotiate more on the value negotiate more on the value More

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Great representation of the BMW brand with the Westlake team. Fantastic service and very quick turnaround! team. Fantastic service and very quick turnaround! More

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Had a great, quick buying experience with Ken and the team at Westlake. Will continue coming to them. team at Westlake. Will continue coming to them. More

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Always a good experience with this dealership on service or purchase. Just picked up my third X3. Would recommend BMW of Westlake to anyone. The location is so convenient and easy to get to for anyone not o or purchase. Just picked up my third X3. Would recommend BMW of Westlake to anyone. The location is so convenient and easy to get to for anyone not on the west side. More

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John Redden was very professional and great to work with. The whole team and especially Ian, helped me to understand the amazing M440i and I love my new car! The whole team and especially Ian, helped me to understand the amazing M440i and I love my new car! More

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I found everyone at BMW of Westlake to be professional, helpful and friendly. I enjoyed working with Kelly Cavanagh and general manager Adam Moon. Getting a new X5 was made easy and was delivered on time helpful and friendly. I enjoyed working with Kelly Cavanagh and general manager Adam Moon. Getting a new X5 was made easy and was delivered on time. I would recommend this dealership to anyone without reservation. Kudos to the genius who made it possible to drive this car with all its bells and whistles. I’ll be happy if I can navigate at least 75% of all the gadgets and settings. So far I really like the X5. More

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Always a smooth transition from old lease to new lease. Everyone was very helpful and knowledgeable. Everyone was very helpful and knowledgeable. More

by Kbyrnes Verified Customer Verified Customer

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Mr. Caruso has worked with me for over 15 years and once again he has provided exemplary service. He exhibits the highest regard for customers’ needs and wants. His courteousness and professionalism are jus again he has provided exemplary service. He exhibits the highest regard for customers’ needs and wants. His courteousness and professionalism are just two of his many talents. More

by AUSARJRBROWN Verified Customer Verified Customer

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I had the opportunity to work with John Caruso in finding my next car. I never felt like John was a salesman or trying to sell me something. He listened to what my needs were, what I was interested in gettin my next car. I never felt like John was a salesman or trying to sell me something. He listened to what my needs were, what I was interested in getting and helped me make it happen. Even in trying times where there wasn't a ton of inventory he found a way to get me into the vehicle I wanted without having to wait months. This is now my 2nd car from BMW of Westlake and I hope to be a customer for a long time. They are so helpful from the sale to the service and I am thankful for their entire team. I would absolutely recommend getting your next car from John and his team. More

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