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Ian Filo
145 Reviews
Hey, I'm Ian and I'm a Product Genius at BMW of Westlake. I really enjoy connecting with customers and making the delivery process of their new cars fun and exciting. I am an alumni of the Cleveland Institute of Art and I love to work out and watch/collect movies in my down time. My favorite superhero is Wolverine and my favorite movie franchise is Lord of the Rings.
Read more145 Reviews
Write a ReviewDealership Experience
8 yrs, 1 mo
Industry Experience
8 yrs, 1 mo
145 Reviews of Ian Filo
May 20, 2022
The Westlake dealer was easy to work with making getting a new BMW an enjoyable experience. Salesman John Redden was extremely helpful and responsive to my needs. He should be commended. Also, Ian your BMW a new BMW an enjoyable experience. Salesman John Redden was extremely helpful and responsive to my needs. He should be commended. Also, Ian your BMW tech expert helped me with my tech questions. More
by Bob Demchak
Verified CustomerOther Employees Tagged: John Redden, Jared Jeschelnig
May 20, 2022
John was great. He followed up and was knowledgeable about the car. He was honest about supply chain challenges. Ian explained everything and answered all my ques He followed up and was knowledgeable about the car. He was honest about supply chain challenges. Ian explained everything and answered all my questions. Great service! More
by bdgale
Other Employees Tagged: John Caruso
May 13, 2022
Was hoping for a better trade in price, wanted to negotiate more on the value negotiate more on the value More
by bubbiemar10
Other Employees Tagged: John Caruso, Mike Niedzwiecki
April 29, 2022
Great representation of the BMW brand with the Westlake team. Fantastic service and very quick turnaround! team. Fantastic service and very quick turnaround! More
by eroman1775
Other Employees Tagged: Ken Delk, Mike Niedzwiecki
March 02, 2022
Always a good experience with this dealership on service or purchase. Just picked up my third X3. Would recommend BMW of Westlake to anyone. The location is so convenient and easy to get to for anyone not o or purchase. Just picked up my third X3. Would recommend BMW of Westlake to anyone. The location is so convenient and easy to get to for anyone not on the west side. More
by Heather Rudge
Other Employees Tagged: Mike Niedzwiecki, Kelly Cavanagh , Brittaney Quick is my contact for service and suggested Kelly Kavanagh when I was ready for my next X3. Great service from both.
January 26, 2022
I found everyone at BMW of Westlake to be professional, helpful and friendly. I enjoyed working with Kelly Cavanagh and general manager Adam Moon. Getting a new X5 was made easy and was delivered on time helpful and friendly. I enjoyed working with Kelly Cavanagh and general manager Adam Moon. Getting a new X5 was made easy and was delivered on time. I would recommend this dealership to anyone without reservation. Kudos to the genius who made it possible to drive this car with all its bells and whistles. I’ll be happy if I can navigate at least 75% of all the gadgets and settings. So far I really like the X5. More
by sayahh44140
Other Employees Tagged: Adam Moon, Kelly Cavanagh
December 20, 2021
Always a smooth transition from old lease to new lease. Everyone was very helpful and knowledgeable. Everyone was very helpful and knowledgeable. More
by Kbyrnes
Other Employees Tagged: Ken Delk, Robert Strecker, Mike Niedzwiecki
December 19, 2021
Mr. Caruso has worked with me for over 15 years and once again he has provided exemplary service. He exhibits the highest regard for customers’ needs and wants. His courteousness and professionalism are jus again he has provided exemplary service. He exhibits the highest regard for customers’ needs and wants. His courteousness and professionalism are just two of his many talents. More
by AUSARJRBROWN
Other Employees Tagged: John Caruso, Robert Strecker
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