Ian Filo | Page 12

I had nice and easy experience, was in and out of the dealership in about 2 hours with my new car and do not regret it dealership in about 2 hours with my new car and do not regret it More

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We had seen our vehicle online. Nez walked us through the purchase process. We drove from Iowa to Ohio to trade our 2014 X3 and purchase a 2020 X5. We were able to get a good value for our trade in by the purchase process. We drove from Iowa to Ohio to trade our 2014 X3 and purchase a 2020 X5. We were able to get a good value for our trade in by exchanging photos of the vehicle. Nez had all of the paperwork ready when we arrived in the morning. Everything went smoothly. Ian did a great good getting us familiar with our new vehicle. We drove 10 hrs to the dealer and the next day 10 hrs back in the new X5. It was worth the trip. Very good experience. More

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I recently interacted with BMW and had a most positive experience. I worked with Kelly Cavanaugh in sales, who was most personable and professional. Ian Filo was also great to work with. He was very knowl experience. I worked with Kelly Cavanaugh in sales, who was most personable and professional. Ian Filo was also great to work with. He was very knowledgeable about the car and made sure I was comfortable driving home my new X1. It was overall a very positive experience and I would recommend this dealership to everyone. More

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Great service Found the car I wanted and at the right price. John was professional and thorough. Ian and Dirk did a great job orienting me to the car. Mike was v Found the car I wanted and at the right price. John was professional and thorough. Ian and Dirk did a great job orienting me to the car. Mike was very efficient. More

by ROFRYEESQ Verified Customer Verified Customer

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Jerry Mancini is very good. He is knowledgeable, efficient and alwayS looking for ways to help. Jerry when’re above the call of duty this time. efficient and alwayS looking for ways to help. Jerry when’re above the call of duty this time. More

by RAB888 Verified Customer Verified Customer

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John is a professional and courteous salesperson. He is easy to work with and always responds in a timely fashion if he cannot be reached immediately. We have leased cars with John for many years. Ian's easy to work with and always responds in a timely fashion if he cannot be reached immediately. We have leased cars with John for many years. Ian's knowledge of the new vehicles, and all their many features, is quite impressive. He will make certain you leave the dealership feeling confident utilizing the features available to you in your new BMW! Thank you both for making this leasing experience a positive one! More

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Nice and fast service. Came to pick out a BMW. Salesman was quick with the whole process. Paperwork went very smooth and Ian did a great job teaching me all about my new c Came to pick out a BMW. Salesman was quick with the whole process. Paperwork went very smooth and Ian did a great job teaching me all about my new car. Great experience. Glad I chose this dealership. More

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We recently purchased a 2017 BMW X3. We are very pleased with our experience at BMW of Westlake. The staff was friendly, knowledgeable and very informative. We felt we were given a fair price and would def with our experience at BMW of Westlake. The staff was friendly, knowledgeable and very informative. We felt we were given a fair price and would definitely consider BMW of Westlake for our next purchase. In particular, Ken Delk was extremely professional and we never felt pressured to purchase a vehicle. Ian Filo was very patient with and extremely knowledgeable about the vehicle and it’s functions. He is a true “genius”! The Business Manager, Mike Niedzwiecki was very friendly, well prepared and thoroughly explained all of the documents we were signing. Thank you to BMW Westlake! We will definitely recommend BMW Westlake to our friends and family. More

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2nd BMW purchase I bought my 2nd car of John and BMW of Westlake this past weekend and the experience was amazing! I gave John a few ideas of what I wanted and he pull I bought my 2nd car of John and BMW of Westlake this past weekend and the experience was amazing! I gave John a few ideas of what I wanted and he pulled around the perfect 2019 X3 for me. I previously looked at another dealer and it took about 2 hours to even get to the point that John got me to in about 15 minutes. I came in a few days later and signed a few papers with Mike Niedzwiecki and I was off. I will never buy a car from anyone except John at BMW of Westlake because of how hassle free both of my experiences have been. They explained every single detail of my car without it being to tedious. If you ever need a car from BMW stop at John's desk first, my family has bought cars from him for 20 years and we will not see anyone else! More

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Expect Excellent Customer Service at BMW of Westlake BMW of Westlake provided me with exceptional customer service, even in the face of the national response to COVID-19. They made the purchase of my new BMW of Westlake provided me with exceptional customer service, even in the face of the national response to COVID-19. They made the purchase of my new X5 an enjoyable and hassle-free experience, which I truly appreciate given the difficulty of these times. I highly recommend BMW of Westlake to any prospective purchaser. More

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