Hunter Gaudette

Service was great for four years thanks to Phil. Lebanon Ford Sales is a total different story. The sales department doesn't want to deal with anyone who has knowledge of trade-in value or purchasin Lebanon Ford Sales is a total different story. The sales department doesn't want to deal with anyone who has knowledge of trade-in value or purchasing an new vehicle about MSRP. March 2022 I went in talked to the Sales manager 4 times in four days about ordering a new F250 Lariat crew cab with the ultimate package etc. The Sales manager never got the correct options or got back to me. So I ordered a new Exact truck I wanted from Irwin Automotive Group that will be here in August 2022. Which Lebanon Ford said takes 6-8 months. Unfortunately they're the only local Ford dealer close by so they don't think people with drive 60 mile radius to get treated like a customer with respect. This F250 2022 would of been our 4th new vehicle in 5 years all $50,000 + each. I will no longer do business at Lebanon Ford. I will no longer recommend their Sales or service because of their sales personnel. PS I have all emails and my NEW truck order # which is now scheduled for production. Have a great day. More

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I brought my 2007 Mercedes M-Class to Lebanon Ford for a state inspection sticker. I was treated with courtesy and professionalism, the inspection was completed in good time, and the cost was reasonable. I state inspection sticker. I was treated with courtesy and professionalism, the inspection was completed in good time, and the cost was reasonable. I have been taking my Mercedes to Lebanon Ford for a couple of years, and have always been pleased with the service I have received there, despite my vehicle being a different brand. All of the employees with whom I have worked, from Service to Cashier, have been polite, friendly, and competent. More

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Great Service department . Everything was correct and on schedule and very reasonablly priced. When compared to the value you received from having an experienced dealer versus getting service done at a serv schedule and very reasonablly priced. When compared to the value you received from having an experienced dealer versus getting service done at a service chain like jiffy lube More

by DALE.RICKER160 Verified Customer Verified Customer

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I have nothing but great experiences with Lebanon Ford! The process is efficient and friendly. Service is reliable and thorough. I reccomend anyone buying a vehicle to look at Lebanon Ford for a great expe The process is efficient and friendly. Service is reliable and thorough. I reccomend anyone buying a vehicle to look at Lebanon Ford for a great experience! More

by TODDGRAY6 Verified Customer Verified Customer

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The staff is a pleasure to deal with. My salesman worked with me in getting the sale, and then patiently took time to explain all the new gadgets and upgrades in my new hybrid escape. The service departmen with me in getting the sale, and then patiently took time to explain all the new gadgets and upgrades in my new hybrid escape. The service department goes above and beyond. People listen. They have always treated me with respect. As my cars are new, the service has been limited to oil changes. However, when my car had a problem left me stranded on a hot summer day with two dogs in the car, the service department took care of the problem post haste getting me a tow truck and providing a new vehicle while fixing min. I am glad I purchased my vehicle at Lebanon For. More

by singjudie Verified Customer Verified Customer

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Always great service here. Will definitely consider buying our next vehicle here. I’ve never had bad service and will definitely keep coming back to this dealership. buying our next vehicle here. I’ve never had bad service and will definitely keep coming back to this dealership. More

by trstearns2 Verified Customer Verified Customer

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I had a Transmission problem? I had a transmission problem? I called Hunter and got problem assets and got appointment very quickly? I was disappointed that Andrew Dailey had mov I had a transmission problem? I called Hunter and got problem assets and got appointment very quickly? I was disappointed that Andrew Dailey had moved on? But Hunter did a great job? Had my car back a day early? More

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Great service! I received fast, friendly service with absolutely no hassle. Waiting room is very clean and safe with seating spaced appropriately for social distanc I received fast, friendly service with absolutely no hassle. Waiting room is very clean and safe with seating spaced appropriately for social distancing. Service was excellent with all my options explained so I could make an informed decision. I highly recommend! More

by dgferraro Verified Customer Verified Customer

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Excellent individual service Lebanon Ford diagnosed various issues with my 2003 Mustang and provided options for me to choose from. In the end, the vehicle was not only inspected, Lebanon Ford diagnosed various issues with my 2003 Mustang and provided options for me to choose from. In the end, the vehicle was not only inspected, but handling improved significantly as did power and reliability. And no one will die from the exhaust leak... Excellent communication and service from Lebanon Ford at a fair price for top-notch work. More

by FordGuyLebanonNH Verified Customer Verified Customer

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Everybody there is always knowledgeable, professional and friendly. It’s always a pleasure doing business with them. I will continue to buy my vehicles and get them serviced from Lebanon Ford. friendly. It’s always a pleasure doing business with them. I will continue to buy my vehicles and get them serviced from Lebanon Ford. More

by JERMSPH111 Verified Customer Verified Customer

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