The wait time is atrocious.
It takes way too long to get a service when i arrived on time
It takes way too long to get a service when i arrived on time
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by skylerquach8
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Hi, Skyler. We understand it's frustrating to wait, and apologize for the inconvenience. We always aim to provide fast, efficient service and regret that we fell short. Please contact our team so we can review your visit in more detail and discuss the timing concerns you experienced.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.
By far the smoothest experience I have had getting a
vehicle at a dealership! Would like to give thanks to Hossain Ahamed and Frank Wong for their attentiveness, thorough explanations and overall suppor
vehicle at a dealership! Would like to give thanks to Hossain Ahamed and Frank Wong for their attentiveness, thorough explanations and overall support. Will be referring friends and family to this location for sure!
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by selenanisha96
Jan 13, 2026 -
Norm Reeves Honda Superstore Cerritos responded
A smooth experience starts with the right people keeping everything steady. Hossain and Frank were like your ship and anchor, steering you in the right direction and explaining everything clearly. Selena, we truly appreciate the referrals and the trust you placed in the team. Congrats on the new-car moment!
Great dealer at all.
..They are very professional & organise .also they are very cordial to the customer
..They are very professional & organise .also they are very cordial to the customer
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by ahmedemon7019
Jan 13, 2026 -
Norm Reeves Honda Superstore Cerritos responded
A great visit should feel calm, coordinated, and welcoming the whole way through. We’re happy to hear that our team delivered such a positive experience and kept things moving with care and attention. Thanks for sailing with us at Norm Reeves Honda Cerritos.
Best service I liked great good amazing very good thank
you nice very good hi
you nice very good hi
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by phhrasing_solan
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Great, amazing, very good…sounds like we've hit just about every positive word in the book! Our team will be thrilled to see your enthusiasm. Thank you for sharing your excitement and kind words!
Shawn/Jerry/Hussain did the great job and provide us with
the massive deal again.
the massive deal again.
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by Zubair Iqbal
Dec 01, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Hi, Zubair. Your review highlights exactly what makes that team such a strong trio: collaboration, consistency, and great outcomes. We’re glad they delivered another standout deal for you. Thanks for giving them the recognition they deserve.
Hossain ahmed was very great from the beginning to the
end! He was very helpful in every aspect!
end! He was very helpful in every aspect!
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by Jose71414
Nov 25, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Your review practically defines “helpful,” Jose. Hossain seems to embody every part of the term. He supported you through each step, making the whole experience easier. We appreciate you taking the time to shine a light on his work. If there's anything else you need, we're here for you.
Very good corteous friendly behavior on time delivery all
together it was a good experience
together it was a good experience
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by mohaan1122
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Thanks so much! We're glad to hear that you found our team friendly and helpful, as that's what we aim for. Is there anything we can do to earn your fifth star next time? Let us know!
I visited the Norm Reeves Honda store to fulfill my
requirements for a new car. I met Hossain Ahmed, the sales Representative who also helped me earlier when I bought the Honda car a few years ago. He
requirements for a new car. I met Hossain Ahmed, the sales Representative who also helped me earlier when I bought the Honda car a few years ago. He showed me different Honda car models & explained to me the advantages of buying a new car. So finally, he helped me for selecting the Honda Civic Hybrid 2026 model car, which has satisfied my needs, and finalized the purchase of the car
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by Jatin Shah
Nov 24, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Jatin, it sounds like Hossain brought his full trivia-master energy, laying out each model’s strengths so you could choose with confidence. Landing on the 2026 Civic Hybrid makes it clear you studied the clues well. Thanks for coming back to us for this next round.
I have recently got a car at this dealership and I
appreciate Hossain Ahmed for assisting me with all the documentation and providing me all requirements for fhe car and made sale very sooner when com
appreciate Hossain Ahmed for assisting me with all the documentation and providing me all requirements for fhe car and made sale very sooner when compared to other dealerships.
I thank Hossain specifically for assiting me through out.
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by Pavan
Oct 29, 2025 -
Norm Reeves Honda Superstore Cerritos responded
If car buying were an Olympic sport, you and Hossain would’ve set a new record. Fast documentation, smooth service, and zero hurdles? That's a pure gold performance! Congrats, Pavan!
The dealership managed to help me out with a trade in and
also buying a car, I was out the dealership in no time.
also buying a car, I was out the dealership in no time.
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by jr.andrade3
Verified Customer
Verified Customer
Oct 10, 2025 -
Norm Reeves Honda Superstore Cerritos responded
We love a smooth trade-in story! Sounds like everything clicked right into gear for you. Our team’s all about keeping things quick and straightforward so you can get back to enjoying your new ride sooner. Thanks for letting us be part of the upgrade!