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Herberto Delgado
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Herberto Delgado
Sr Service Advisor
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
285 Reviews
285 Reviews
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285 Reviews of Herberto Delgado
January 29, 2025
Luis greeted me with a smile and a professional attitude. He took note of my concerns with my vehicle. He kept me updated on the progress of the repairs. All of my concerns were addressed. Work was completed He took note of my concerns with my vehicle. He kept me updated on the progress of the repairs. All of my concerns were addressed. Work was completed as promised. Vehicle was returned on time, and with fresh wash. THANK YOU LUIS! More
by Stephen.burns
Other Employees Tagged: Luis Tinoco, Josh Zibrida, Cameron Stough
January 23, 2025
Great service as always and maintenance on my vehicle was done expeditiously. Herberto let me know what needed to be done and gave me a loaner until the work was done. Great customer service from him and the done expeditiously. Herberto let me know what needed to be done and gave me a loaner until the work was done. Great customer service from him and the mechanic working on my vehicle. More
by hharryo16
January 17, 2025
Great customer service and repairs were made in a timely fashion. I love VW Downtown!! What a warm and friendly environment. I live near Beverly, Chicago area and I drive past two VW nearby dealers (Oaklawn fashion. I love VW Downtown!! What a warm and friendly environment. I live near Beverly, Chicago area and I drive past two VW nearby dealers (Oaklawn & Tinley Park) to drive to this location. Keep up the great work!! My Service Advisor Heberto Delgado provides impeccable customer service and advice. My Beetle and I really appreciate you. More
by DVETTECOLE
Verified CustomerJanuary 03, 2025
All was very great The staff was very nice. The maintainer was first class. All good The maintainer was first class. All good More
by REHLERT
Other Employees Tagged: Mike Szafraniec, Alonzo Bass
December 18, 2024
Attentive and thorough, with first class customer focus and satisfaction from direct contact, Luis Tinoco. and satisfaction from direct contact, Luis Tinoco. More
by tlee
Other Employees Tagged: Luis Tinoco, Larry Cohen
December 17, 2024
Brought my car in for it’s annual inspection, as I have it checked before my road trip. I mention I was hearing a squeaking sound when I made turn. Ended being my suspension. Luckily, the parts were avail it checked before my road trip. I mention I was hearing a squeaking sound when I made turn. Ended being my suspension. Luckily, the parts were available and they did the repair. Very happy it was done before my road trip. More
by JRSNOW818
Other Employees Tagged: Michael Zafiriou, Luis Tinoco, Christy Croft
December 13, 2024
My salesman was amazing , but not really happy with everything else I have a dent in my door and it’s so Much . I would of rather waited everything else I have a dent in my door and it’s so Much . I would of rather waited More
by CHERYLWASHINGTON86
Other Employees Tagged: Luis Tinoco, Mike Szafraniec, Kelia House, Alonzo Bass, Grant Bode, Christy Croft, Larry Cohen
December 07, 2024
Volkswagen of Downtown is very nice especially since the remodeling. It's a very welcoming environment. remodeling. It's a very welcoming environment. More
by randy
Other Employees Tagged: Mike Szafraniec, Alonzo Bass
November 24, 2024
Waiting room and show room combined is kinda busy. Didn’t like taking my car to a Secret places and then parked It on the street. Staff is a little direct with the customers. Didn’t like taking my car to a Secret places and then parked It on the street. Staff is a little direct with the customers. More
by ltaylorlt5
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