Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Herberto Delgado
Herberto Delgado at Volkswagen of Downtown Chicago

Herberto Delgado

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.5
305 Reviews
4.5

305 Reviews

Write a Review

305 Reviews of Herberto Delgado

June 12, 2025

Dealership Rating
Employee Rating

Great service dept, fast and easy. Comfy waiting room as well. and TV to pass the time More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Kelia House, Fred Borek, Alonzo Bass, Grant Bode, Michael Boos

Report | Print
Jun 12, 2025

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 04, 2025

Dealership Rating
Employee Rating

great service from the service dept everytime. Speedy and effective and fair priced. will come back again More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Kelia House, Fred Borek, Alonzo Bass, Grant Bode, Michael Boos

Report | Print
Jun 04, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

June 04, 2025

Dealership Rating
Employee Rating

Her service was very good. She greeted me nicely you deserve a 10 for her good customer service More

by VONE28.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec, Angel Santana, Kelia House, Davis Luckett, Alonzo Bass, Grant Bode, Julie Alejandre, Brandi Givens

Report | Print
Jun 04, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

June 03, 2025

Dealership Rating
Employee Rating

Excellent dealership, always clean, professional, and has plenty of amenities. Always happy to bring my VW in for service here. Only sometimes are slightly on the more expensive side of services. More

by mitmcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2025

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 28, 2025

Dealership Rating
Employee Rating

This dealership was clean and easy to use. I could drive up same day for an appointment, and drop off my car while going back to work. They communicated frequent updates and made it very easy More

by DBARTLET0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelia House

Report | Print
May 28, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2025

Dealership Rating
Employee Rating

Great shop and staff. The service is smooth and quick and the waiting area is clean and modern More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Julian Perez, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass, Grant Bode, Michael Boos

Report | Print
May 27, 2025

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

May 27, 2025

Dealership Rating
Employee Rating

Good quality service and excellent treatment by staff. I will come back soon for sure More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass, Grant Bode, Michael Boos

Report | Print
May 27, 2025

Volkswagen of Downtown Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

May 17, 2025

Dealership Rating
Employee Rating

Very knowledgeable people they listen and take directions thank you All Appreciate all the help More

by Yaghmour group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Luis Tinoco, Mike Szafraniec, Kelia House, Fred Borek, Jay Jaber, Alonzo Bass, Grant Bode, Michael Boos

Report | Print
May 17, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 14, 2025

Dealership Rating
Employee Rating

Excellent service. Easy to contact and good communication. The work was done in a very timely manner. More

by Linda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 14, 2025

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!

May 09, 2025

Dealership Rating
Employee Rating

The vw workers they are really nice but the price for the service is very expensive More

by bonifilio1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 14, 2025

Volkswagen of Downtown Chicago responded

At Volkswagen of Downtown Chicago we strive to get the client experience to be 100%. On occasion, things don't go as planned but we can't fix issues that we aren't aware of. So we would like to invite you to share your experience with us so we can pinpoint the issues that we need to work on, as well as, the things that we got right. Please reach out at your earliest convenience so we can rectify the situation and work on eliminating the issues that you encountered. My name is Fred Borek, Service Manager, of VW of downtown Chicago and I can be reached at Fred.Borek@dtvwchicago.com or 312-628-4848. Thank you for time!

1
2
...
31

Dealership Inventory (263 Vehicles)

new 2025 Volkswagen Jetta car, priced at $26,298
2025 Volkswagen Jetta
new
Gray exterior
Automatic
Front-wheel Drive
$26,298
View Details
new 2025 Volkswagen Taos car, priced at $30,147
2025 Volkswagen Taos
new
Blue exterior
Automatic
All-wheel Drive
$30,147
View Details
new 2025 Volkswagen ID.4 car, priced at $46,414
2025 Volkswagen ID.4
new
White exterior
Automatic
All-wheel Drive
$46,414
View Details
new 2025 Volkswagen Taos car, priced at $29,921
2025 Volkswagen Taos
new
Gray exterior
Automatic
All-wheel Drive
$29,921
View Details
new 2025 Volkswagen Jetta car, priced at $24,699
2025 Volkswagen Jetta
new
Platinum exterior
Automatic
Front-wheel Drive
$24,699
View Details
used 2019 Ford Fusion car, priced at $13,990
2019 Ford Fusion
used
Oxford White exterior
Automatic
Front-wheel Drive
$13,990
View Details
View All Inventory