Helen Heyza
Helen Heyza at Woodfield Lexus

Helen Heyza

Service Experience Supervisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

4.9
45 Reviews
4.9

45 Reviews

Write a Review

45 Reviews of Helen Heyza

August 09, 2024

Dealership Rating
Employee Rating

It was easy to get an appointment, the service was prompt, and estimated time was accurate. The waiting room is comfortable, and provides good amenities (coffee, teas, etc). Bathrooms are nearby and a More

by Lee Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

Aug 12, 2024

Woodfield Lexus responded

Thanks for sharing your wonderful review. Your support is truly appreciated.

March 13, 2024

Dealership Rating
Employee Rating

awesome experience Mustafa was so patient and informative in helping me pick out the car with all the features I wanted and he introduced me to all the people in the dealership it was extremely wonderful tha More

by pattie712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Woodfield Lexus responded

It was our pleasure working with you, Pattie! Thanks again and we hope to assist you with your Lexus needs for many year to come. Hope you are enjoying your new car and wish you many happy miles!

August 29, 2023

Dealership Rating
Employee Rating

Been going to this dealership for many years. Never disappointed. I always ask for Tammie to set up my maintenance and she always is pleasant and answers all my questions. More

by jlaspisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammie Sage

Aug 30, 2023

Woodfield Lexus responded

It is always our pleasure working with you! Thanks for sharing.

August 04, 2023

Dealership Rating
Employee Rating

I was a little hesitant to drive out to Woodfield Lexus from Chicago at first but once there & greeted at the door, the Customer Service is like none other. My salesman, Randy Josefik was professional, wit More

by Rick R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Josefik, Mike Evans, Caryn Szoldatits, Robert Bouza , Woodfield Lexus greeter

Aug 07, 2023

Woodfield Lexus responded

It was our pleasure working with you, Rick! Thanks again and we hope you are enjoying your new car adn wish you many miles of smiles!

May 26, 2023

Dealership Rating
Employee Rating

Serice staff here are exceptional, but the sales side continues to be the "Pay a big premium and maybe you can buy a car" operation. More

by joecpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Palicka

May 31, 2023

Woodfield Lexus responded

Thanks for being our customer, Joe! We are doing our best to be competitive in the current market and are offering add on protections with warranty. We hope to be able to work with you in the future!

April 01, 2023

Dealership Rating
Employee Rating

Service runs Like a fine tuned watch. Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion More

by Maryp1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Palicka

Apr 03, 2023

Woodfield Lexus responded

Thanks for your kind words and for being our customer, Mary!

January 29, 2023

Dealership Rating
Employee Rating

I have been driving Lexus automobiles for 20 years. My first purchase was a 2003 Lexus ES300. Dan Rosen has been my salesperson since 2015. Don has been very polite, understanding my needs and helpf More

by Freddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2023

Woodfield Lexus responded

We are thrilled to have you as our loyal customer, Freddie! We are excited to continue to work with you for many years to come! Thanks again for this last purchase and hope you are enjoying driving your new car and wish you many miles of smiles!

October 08, 2022

Dealership Rating
Employee Rating

Dear Lexus Woodfield Customer Service, Tony and his team did a ten star job serving after my Lexus. Keep up the great work! Best regards, Walter Chmura More

by Maximus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2022

Woodfield Lexus responded

Glad we can help! Thanks for sharing, Walter!

September 10, 2022

Dealership Rating
Employee Rating

I am very happy with Woodfield Lexus. They always provide a loaner car if requested. Agents are very good. More

by Rkt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rich Palicka, Erick Clark

Sep 12, 2022

Woodfield Lexus responded

Glad we can accommodate your needs! Thanks for sharing.

September 03, 2022

Dealership Rating
Employee Rating

Tony took good care of me and was sensitive to my requests all the words I want to say More

by reverlab
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Lopez

Sep 06, 2022

Woodfield Lexus responded

Thanks for sharing. Your support is appreciated!

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