Erick Clark
Erick Clark at Woodfield Lexus

Erick Clark

Service Advisor

Woodfield Lexus

350 E Golf Road
Schaumburg, IL 60173

5.0
28 Reviews

HOMETOWN :: CHICAGO

5.0

28 Reviews

Write a Review

Dealership Experience

7 yrs, 6 mos

Industry Experience

48 yrs, 11 mos

Languages Spoken

English English

28 Reviews of Erick Clark

May 30, 2026

Dealership Rating
Employee Rating

It is a pleasure to visit the dealership Everyone was wonderful, thorough and attentive to both my car and myself More

by dave
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Woodfield Lexus responded

Thank you for your kind words! We're delighted to hear that your visit was such a positive experience. Providing attentive, thorough service to both our customers and their vehicles is always our goal. We truly appreciate your feedback and look forward to welcoming you back the next time you need us. Safe travels!

March 23, 2026

Dealership Rating
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Always a good experience. Quality service, knowledgeable, professional, and courteous. Comfortable waiting area and appreciate the coffee and water too. More

by eaubinsr
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 23, 2026

Woodfield Lexus responded

Thank you for your continued trust and kind words! We’re thrilled to hear you consistently have a great experience with our team. We truly appreciate your support and look forward to seeing you again!

January 21, 2026

Dealership Rating
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Nice people that know what they are doing. Eric was intelligent and explained everything. Good experience. More

by Matanovic
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2026

Woodfield Lexus responded

Glad we could assist with your service needs! Thanks for sharing and for the 5 stars. Your support is truly appreciated.

December 10, 2025

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Employee Rating

Very professional staff they are very friendly and very efficient. Great customer service. Appreciated the loaner car so I didn’t have to wait More

by Kkolimas
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza, Anthony Lopez

Dec 11, 2025

Woodfield Lexus responded

Thank you for your kind words! We’re delighted to hear that our team’s friendliness, professionalism, and efficiency made your visit a great one. We’re also glad the loaner car helped make things more convenient for you. We truly appreciate your feedback and look forward to serving you again!

September 21, 2025

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Erick Clark and the service center did a great job with the process by identifying the issues with my car and repairing those issues at a timely manner. More

by Abekteshaj
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Woodfield Lexus responded

Glad we were able to assist! Thanks for sharing and for the 5 stars. Your support is truly appreciated!

July 25, 2025

Dealership Rating
Employee Rating

Attentive, professional,people. All that I have to say. No need for anything else to add More

by kbreesehr
Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

Jul 29, 2025

Woodfield Lexus responded

Always happy to assist you with your auto needs! Thanks for sharing and for the 5 stars. Your support is truly appreciated.

June 20, 2025

Dealership Rating
Employee Rating

Everyone is so friendly and Erick Olson who took care of me in the service department is so kind and always keeps me apprised of what is happening with my car. He is a pleasure to work with. The dealership More

by SVladyinred
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Woodfield Lexus responded

Always happy to assist with your service needs. Thanks for sharing and for the 5 star review. Your support is appreciated.

April 18, 2025

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Employee Rating

Excellent customer service in explaining in detail the repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you More

by holmesteresa221
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Helen Heyza

Apr 21, 2025

Woodfield Lexus responded

Thank you for servicing with us and sharing your thoughts!

July 11, 2024

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Employee Rating

Eric Clark was so professional and efficient! He was so pleasant and friendly and I felt completely taken care of. He went above and beyond to even ensure my license plates were on correctly. Th More

by asualum22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2024

Woodfield Lexus responded

Glad we were able to help! Thanks for sharing. Your support is appreciated.

September 13, 2023

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Employee Rating

Exceptional service, charging port and wifi, there is water and coffee. But no snacks. W More

by gloria_nneka
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Woodfield Lexus responded

Thank you for servicing with us and for your feedback on your visit. All comments are taken into consideration. Look forward to working with you again!

1

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