Hector Alvarez | Page 5

The customer service I received was great and they were very professional. They answered my questions and explained things in a thorough manner. very professional. They answered my questions and explained things in a thorough manner. More

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Hector Alvarez and Calvin Woody responded quickly and respectfully to my inquiries. The whole buying experience was darn near perfect for me, and that’s saying a lot. I should add that they found and pas respectfully to my inquiries. The whole buying experience was darn near perfect for me, and that’s saying a lot. I should add that they found and passed on to me a rebate neither of us knew about when we agreed on pricing. That by itself merits a high ranking. Highly recommend these folks! More

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Hector was very informative and helpful. He clearly walked me through the XC90’s features and answered all my questions without rushing me. His professionalism and knowledge made the whole e He clearly walked me through the XC90’s features and answered all my questions without rushing me. His professionalism and knowledge made the whole experience smooth. Great service overall. More

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Hector was so friendly, knowledgeable, and patient. We learned so much and will definitely buy a volvo! We learned so much and will definitely buy a volvo! More

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Easy to work with, answered my questions, got the car I wanted faster than expected. wanted faster than expected. More

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Hector was attentive, helpful, and made the whole process much easier. The rest of the staff was also great. much easier. The rest of the staff was also great. More

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Everyone was helpful and the process was made easy by the positive attitudes and willingness to work with us. positive attitudes and willingness to work with us. More

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Silver Spring (MileOne) Volvo is an extremely professional dealership - top notch. Awesome customer service. From testing driving to finalization of a purchase, you will receive top notch servi professional dealership - top notch. Awesome customer service. From testing driving to finalization of a purchase, you will receive top notch service. I'd highly recommend visiting this dealership for anyone in the market for a new Volvo and if you do be sure to visit Kofi Appiah as he's extremely knowledgeable with all Volvo models, etc as well as being super nice and patient. More

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The experience was excellent. Hector was very helpful and knowledgeable about the vehicle being purchased. The entire process was fast and painless! Hector was very helpful and knowledgeable about the vehicle being purchased. The entire process was fast and painless! More

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Hector Alvarez was a true professional in every sense. He went with me on the test drive and pointed out features on the vehicle that I was not aware of. His demeanor was friendly and helpful. Our convers He went with me on the test drive and pointed out features on the vehicle that I was not aware of. His demeanor was friendly and helpful. Our conversation extended beyond the typical sales talk and that was very meaningful. The vehicle was cleaned and presented to me ready to exit the dealership and hit the road with a fair deal in hand. More

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