Heather Nicastro
Heather Nicastro at Salerno Duane Ford

Heather Nicastro

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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4.9
73 Reviews
4.9

73 Reviews

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73 Reviews of Heather Nicastro

July 02, 2025

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Employee Rating

I have been using Salerno in Summit now for services the last 3 years and have never been disappointed. The Staff and service are excellent! More

by Ken Zwirko
Service Price Transparency
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Recommend Dealer
Yes

May 30, 2025

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Everything went well with the tire install. The price was a match for Goodyear plus added bonus of a rebate! I just wish Salerno Duane would issue coupons like in years past for service as ev More

by demetrog
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Howard

May 07, 2025

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Very friendly and efficient in handling my service. I would highly recommend going there for service. More

by SRMOCKO
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Howard

January 31, 2025

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The best service team and experience in the business! !! Always a pleasure dealing with Heather and team. More

by lou.kruk
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Recommend Dealer
Yes

January 18, 2025

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Heather and Samantha were fantastic in their manner and their service and also were very knowledgeable! Great job! Thank you ! More

by SGBIRCH
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Recommend Dealer
Yes

November 25, 2024

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Heather and Carrie in the service dept are great! They are responsive, attentive, and goes to bat for the customer time and again. More

by Mikea
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Howard

November 18, 2024

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Setting up the appointment is quick. The staff is friendly including the service techs. Always a pleasant experience. More

by SANDPIPER925
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Recommend Dealer
Yes

November 04, 2024

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Friendly and easy process for both check in and check out and done on time More

by laura_t_w
Recommend Dealer
Yes

October 04, 2024

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The service team is very helpful in describing what work is being done and at what cost. More

by jenandgene
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

Salerno Duane Ford responded

We really appreciate you taking the time to leave us your feedback and 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 01, 2024

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Employee Rating

Good communication, prompt scheduling availability and thorough service appointment. Would definitely recommend Solerno Duane for any service needs. More

by DTHOMAS34
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2024

Salerno Duane Ford responded

Thank you for taking the time to share your feedback and for leaving a 5-star review! Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

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