Heather Gaetke
Heather Gaetke at Certified Benz & Beemer
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Heather Gaetke

Service Advisor

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Heather Gaetke

September 05, 2024

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Employee Rating

I have bought 6 vehicles here best dealership and best service center in Arizona hands down.. I won't take my vehicles anywhere else, they are fast friendly and efficient. More

by davemanahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Sullivan

Sep 05, 2024

Certified Benz & Beemer responded

Dear davemanahl: We cannot thank you enough for your continued faith and support with our Service Department. It is our pleasure to be able to assist you with all of your service needs. Please let us know when we can ever assist you again in the future.

September 04, 2024

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Sales and service staff are always great to work with. Have purchased and serviced our last 4 vehicles with CBB and couldn’t be more satisfied with the car buying experience. More

by Dano6886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Jared Dragon

Sep 05, 2024

Certified Benz & Beemer responded

Dear Dano6886: Thanks so much for being such a loyal customer! We are glad that you have received 5 Star customer service from both our Sales and Service Departments. We really appreciate your continued trust in our work and look forward to being there for you to assist with all of your future automotive needs.

August 27, 2024

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Very professional salesmen. They stay true to their commitments. Nice and fast car buying experience. More

by Sam
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2024

Certified Benz & Beemer responded

Dear Sam: Thanks for sharing how quick and easy your BMW purchase was. Your kind words and support are greatly appreciated. Please let us know when we can ever assist you in the future.

August 27, 2024

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Heather in service was very helpful. She explained the work being done to myself and my husband for our daughters vehicle. She updated us daily on completion and the amount we were spen More

by kathyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Certified Benz & Beemer responded

Dear kathyanne: We really appreciate you taking the time to share how well you were treated by Heather in our Service Department. Thanks so much for giving CBB the opportunity to earn your business and we look forward to providing you with another 5 Star experience on your next visit.

August 25, 2024

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The service experience I had with Certified Benz and Beemer was exceptional. The advisor Heather was very communicative and attentive to my vehicle concerns. She followed up with me and provided me a ve More

by temperentinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2024

Certified Benz & Beemer responded

Dear temperentinfo: We couldn't be more pleased to hear how well you were treated by Heather and our Service Department. We are glad that you felt we took exceptional care of your BMW. Thanks for giving CBB the opportunity to serve you as well as recommending our services to others. We look forward to the pleasure of assisting you again in the future.

August 23, 2024

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David Escalante and the team at Certified Benz Beemer has been outstanding to work with. I’m not the easiest customer to deal with and I can tell you that from the initial phone call to David , the personali More

by justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Escalante, Jared Dragon

Aug 25, 2024

Certified Benz & Beemer responded

Dear Justin: We cannot thank you enough for letting our customers know about your outstanding car buying experience working with David and Jared. It's great to hear that everything went so well for you from start to finish. Your high praise as well as your recommendation of CBB to others are greatly appreciated. Please let us know when we can have the pleasure of working with you again.

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