Hayden Baker
Hayden Baker at Lithia Hyundai of Anchorage
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Hayden Baker

Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.6
35 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

2 yrs, 6 mos

4.6

35 Reviews

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35 Reviews of Hayden Baker

January 30, 2025

Dealership Rating
Employee Rating

This was my third service. It was the only time my service was done promptly. 2 previous visits took hours and one I arrived to find there was an employee to work on it. More

by L
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 11, 2025

Dealership Rating
Employee Rating

I found it impossible to schedule an appointment for an oil change unless you stop by the dealership and make it. Supposedly it can be made online however, this does not work in our attempting to do it.. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 14, 2025

Lithia Hyundai of Anchorage responded

Tom, I apologize for the inconvenience you've experienced with scheduling an appointment online. It's great to hear that our team was helpful in person, but we definitely want to make the process smoother for you overall. Please feel free to reach out if there's anything else we can assist with or improve upon. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

December 18, 2024

Dealership Rating
Employee Rating

Very personal and very welcoming, did great work on my car and even filled up my windshield wiper fluid. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Lithia Hyundai of Anchorage responded

Sam, we're delighted to hear that you had a welcoming experience at Lithia Hyundai of Anchorage! Our team is always here to ensure your car gets the best care. Thanks for sharing your feedback!

December 03, 2024

Dealership Rating
Employee Rating

I was in a rush to get a specific car. It was coming to the dealership and I was able to pick it up the very same day it arrived. They went out of their way to accommodate me. They also go More

by JOHNGREGANIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, John! We're thrilled to hear that Lithia Hyundai of Anchorage was able to accommodate you and get you the car you wanted the same day it arrived. It’s fantastic that we could also secure you better financing than your credit union. We look forward to helping you again in the future!

October 24, 2024

Dealership Rating
Employee Rating

The dealership is Awesome Everytime I visit, no problems. Timing could be better on appointments. More

by upperone49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins

Oct 25, 2024

Lithia Hyundai of Anchorage responded

Thank you for your feedback! We're glad to hear that you consistently have a positive experience at Lithia Hyundai of Anchorage. We appreciate your suggestion regarding appointment timing and will work on improving this aspect. We look forward to your next visit!

October 21, 2024

Dealership Rating
Employee Rating

Overall service especially the front desk people who are very courteous and kind and overall service was outstanding More

by Emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Lithia Hyundai of Anchorage responded

We appreciate your wonderful review, Emendes! It’s heartening to hear that our front desk staff made such a positive impression with their courtesy and kindness. Thank you for recognizing their efforts! We hope to serve you again soon!

October 02, 2024

Dealership Rating
Employee Rating

They are horrible at returning calls, answering phone or text and keeping customers updated on what’s going on. More

by Mmease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 03, 2024

Lithia Hyundai of Anchorage responded

Thank you, Mease, for bringing this to our attention. We apologize for the lack of communication you’ve experienced, as it’s important to us that our customers are kept informed throughout the process. Please reach out to us via email so we can avoid any missed calls and discuss this further. We look forward to making things right. Best, Moises Gonzalez - Service Manager - 907-762-5752 - moisesgonzales@lithia.com

Oct 03, 2024

Lithia Hyundai of Anchorage responded

Thank you, Mease, for bringing this to our attention. We apologize for the lack of communication you’ve experienced, as it’s important to us that our customers are kept informed throughout the process. Please reach out to us via email so we can avoid any missed calls and discuss this further. We look forward to making things right. Best, Moises Gonzalez - Service Manager - 907-762-5752 - moisesgonzales@lithia.com

August 30, 2024

Dealership Rating
Employee Rating

Blayke was very courteous and did a great job of answering all of my questions. More

by MIKEGINB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2024

Lithia Hyundai of Anchorage responded

Thank you for your kind words about Blayke, Mike! We're delighted to hear that you had a great experience and that all your questions were answered. If you need anything else or have more questions in the future, we're here to help!

August 17, 2024

Dealership Rating
Employee Rating

Good service as always thanks your people are always easy to work with and very professional More

by danielg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Lithia Hyundai of Anchorage responded

Thank you for your positive review, Daniel! We’re glad to hear that you consistently receive good service and find our team at Lithia Hyundai of Anchorage easy to work with and professional. Your continued support means a lot to us. We look forward to serving you again!

May 17, 2024

Dealership Rating
Employee Rating

I came in for a scheduled oil change, and I waited 3 hours before my car was even moved to the bay over all 3 1/2 hours for an oil change. I’ll be doing it myself from now on. Not worth the money I paid More

by cammeron.hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2024

Lithia Hyundai of Anchorage responded

Hi Cammeron, Our team would like to thank you for allowing us to serve you, as we appreciate your business. We regret that you experienced an extended wait time, and would like the opportunity to discuss this with you further. Please reach out to me at your convenience. We hope to have the opportunity to serve you again. Moises Gonzalez - Service Manager - 907-762-5752

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