75 Reviews
Write a Review75 Reviews of Harvey Mondragon
September 17, 2024
Awesome job! Thank you Austin Carr and Jennifer, the mechanic who did the work in my Camry , great job. God bless you guys! Thank you Austin Carr and Jennifer, the mechanic who did the work in my Camry , great job. God bless you guys! More
Other Employees Tagged: Austin Carr
August 25, 2024
I have bought 2 cars here. I love the service center in particular. Blah blah I love the service center in particular. Blah blah More
Other Employees Tagged: Jarod Thorman , Dylan Matarazzo
August 08, 2024
Absolutely amazing! My car drive's like in the day one when I purchased ... Thank you Austin and the Lady who did the mechanic job God bless you guys! My car drive's like in the day one when I purchased ... Thank you Austin and the Lady who did the mechanic job God bless you guys! More
Other Employees Tagged: Austin Carr
July 30, 2024
Austin Carr and Norm Vassell and Harvey Mondragon are my go to service advisors. Toyota of Tampa Bay earned my trust. go to service advisors. Toyota of Tampa Bay earned my trust. More
Other Employees Tagged: Josh Fuller, Brandon Alvarado, Austin Carr, Norman Vassell, Austin Venters, BRYAN TUCKER, JC Collins
July 19, 2024
I live in Lakeland And I came all the way down to Tampa Florida And specially Toyota Tampa Because of the service. Thank you for all the hard work I have been a client for over 7 years. Florida And specially Toyota Tampa Because of the service. Thank you for all the hard work I have been a client for over 7 years. More
Other Employees Tagged: Elga Matos, Mark Caivano, Dino W. Birjas, Austin Carr, Norman Vassell, Jarod Thorman, Bryan Roberts, BRYAN TUCKER , Alex Castillo
June 14, 2024
Jarod, customer service, and the maintenance crew are always there for me. Done for now always there for me. Done for now More
Other Employees Tagged: Paula Machia, Norman Vassell, Jarod Thorman
April 16, 2024
I requested oil change, tire rotation and injectors cleaning. I presented a coupon special for oil change/injector for $49. I marked my rear wheels as my other car RAV4 seemed the tires were not rotate cleaning. I presented a coupon special for oil change/injector for $49. I marked my rear wheels as my other car RAV4 seemed the tires were not rotated for the initial service at another dealer. Before I departed the dealer I noted my marked wheels were not rotated. I inform the Svc Advisor who called the tech who admitted not rotating the tires. I informed the Service Director, Ms. Erica who seemed to become upset with me towards the end of the interaction. Later I noted the injector cleaning was not on the receipt. I called the Svc advisor to ask if it was done and he responded he has plenty bottles to go back and get one. I was already on the highway exit. He indicated would call me back. I left a a message to the Service Director with this new noted not performed service. I have not received a call back. The Director got involved and attempted to ensure my car service was completed but if I did not check I would have gone home thinking it was done to maybe find out later my tires are messed up. I have to say these are the simplest services anyone could do to a car and cannot imagine what happens behind closed doors. More
Other Employees Tagged: Erica Ortiz
April 09, 2024
Honest dealership . My issues was a blown fuse and they could have said it was a part. Replaced fuse and got my non serviceable LED headlight working again. My issues was a blown fuse and they could have said it was a part. Replaced fuse and got my non serviceable LED headlight working again. More
April 08, 2024
I love Toyota of Tampa Bay. Best service dept. ever. They have always taken care of me Best service dept. ever. They have always taken care of me More
Other Employees Tagged: Brandon Alvarado
April 04, 2024
Great service from an advisor. The service was quick and smooth. Much appreciated the effort. The service was quick and smooth. Much appreciated the effort. More
Other Employees Tagged: derrick howard