Haroon Matin

Great place to have service done on your car they have coffee and some snacks while you wait coffee and some snacks while you wait More

by JDOWNEY457 Verified Customer Verified Customer

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Service Manager Lenny Farnum conducted the service experience respectfully and professionally. He explained the details of the requested service and sent me a video of it. He listened carefully to my experience respectfully and professionally. He explained the details of the requested service and sent me a video of it. He listened carefully to my concerns about battery life and advised without pressure a course of action. DePaula Ford has created a temporary office and waiting area that sre efficient and comfortable. I greatly appreciated the assistance at the door. I use a cane and the employee who opened the door first me received s warm thanks. The woman who handled payment of the bill gets kudos too. She asked where my husband was, ss she ssid he was always with ne. When I explained our situation, she immediately urged us to use the pickup/ delivery service in the future . The warmth and concern she expressed were impressive! More

by Sheep farmer Linda Verified Customer Verified Customer

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DePaula Ford, and it's sales representatives Haroon and Nick, were very helpful throughout a difficult sales process. Haroon directed me to the appropriate 2024 Maverick XLT model to meet my needs. After t Nick, were very helpful throughout a difficult sales process. Haroon directed me to the appropriate 2024 Maverick XLT model to meet my needs. After that sale was held up due to a stop sale order, Haroon kept me appraised of it's status, and Nick later directed me to an appropriate 2025 model as a substitute. Nick was professional, helpful and efficient in concluding my purchase. I found all of the sales team at DePaula to be wonderful to work with, and would gladly recommend DePaula Ford to anyone looking to buy a new vehicle. More

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It was great to work with knowledgeable staff at DePaula Ford. All my questions were answered and they were always available. Ford. All my questions were answered and they were always available. More

by etolcser Verified Customer Verified Customer

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This was the best dealership i’ve ever looked at. Everyone I came across was so helpful in helping me get the car of my dreams. Everyone I came across was so helpful in helping me get the car of my dreams. More

by Ava Kuhn Verified Customer Verified Customer

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Avoid at all cost! Sold a used car that has damage throughout. No one takes responsibility to make it right and acts like you are inconveniencing them when you expect a Sold a used car that has damage throughout. No one takes responsibility to make it right and acts like you are inconveniencing them when you expect answers. Sales department is awful including management More

by amel Verified Customer Verified Customer

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Sold me a used 2021 Bronco with severe damage. No one accepts responsibility and had to return to the dealership twice (had the car less than a week) No one accepts responsibility and had to return to the dealership twice (had the car less than a week) More

by amel Verified Customer Verified Customer

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Fantastic dealership to do business with! No complaints whatsoever, and my sale certainly wasn't an easy one. They worked with me and got the job done!! No complaints whatsoever, and my sale certainly wasn't an easy one. They worked with me and got the job done!! More

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Haroon and the team were excellent. My wants and concerns were heard and they addressed every one of them. They have been excellent communicators. DePaula Auto Group is always the wa My wants and concerns were heard and they addressed every one of them. They have been excellent communicators. DePaula Auto Group is always the way to go. More

by MRL5482 Verified Customer Verified Customer

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My experience was a very professional one. I was greeted at the front door, Haroon was waiting for me and had the vehicle ready to test drive. Very polite and knowledgeable and I left that day I was greeted at the front door, Haroon was waiting for me and had the vehicle ready to test drive. Very polite and knowledgeable and I left that day with my new car. I’ve never had such a positive experience as I had that day. Thanks to Haroon and Tracy for the smooth process. More

by JWALEK Verified Customer Verified Customer

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