Hank Kolks

Oh the love and lies promised; signing the papers. Wow!! I cannot wait to give my thoughts on what has happened with me, and simply for buying a new car. It has been THREE times now, I have taken time Wow!! I cannot wait to give my thoughts on what has happened with me, and simply for buying a new car. It has been THREE times now, I have taken time out of my very busy work weeks; to make arrangements to drop a BRAND NEW car off for services that couldn’t be performed, because of the lack of parts on your end. Really? Who buys a new car and the lever for the turn signal, doesn’t turn off automatically?! It’s very inconvenient, and actually very much so dangerous; I have had many angry drivers behind me. I was promised once, a tank of gas— Never received! I, too, was promised black lettering and bow ties, for time wasted — Never received! This seems, absolutely insane that I have had the car over a month, and nothing has been rectified. Oh they loved me when signing the papers, tell me to come Monday for the Automatic start to be installed, guess what? No luck there, that day either. The service area, that you promised, and made it sound like it was going to be something from OZ, well it is a very dry, un-oiled, and a sadly ran machine! Honestly, it’s bordering a three ring circus! It is unreal, to me, this is what you put new customers through! Especially when they’re trying to enjoy their new car, work, juggle schedules, and I have heard little to nothing from McCluskey Chevrolet other than a weak apology for screwing another day of mine up. They finally sent me a text: Several members of our team have let me know that they have been trying to reach you since yesterday so that they can make this right, but that they have not yet heard back from you. Please return those calls at your earliest convenience! Not ONE has reached out, or rectified any of this still. This has been going on since 5/4/2019 today is 6/22/2019 More

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