Hailee Politz
Hailee Politz at Toyota of Scranton
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Hailee Politz

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Hailee Politz

November 06, 2024

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Employee Rating

They were very helpful. They went above and beyond too take me home, and bring my car back too Toyota for my new tires. I didn’t realize it would take that long, and I had t More

by CYNDY.SCHOENBERG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Toyota of Scranton responded

CYNDY.SCHOENBERG, Thank you for sharing your experience! We’re so glad our team could go above and beyond to help you get home and ensure your car was taken care of for the new tires. We understand that time is valuable, and we're happy we could make the process a bit easier for you. Your appreciation means a lot to us, and we look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

November 01, 2024

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Excellent service from service department work was done in a timely fashion and explained very well More

by JOEPOLITZ8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 01, 2024

Toyota of Scranton responded

JOEPOLITZ8, Thank you for taking the time to share your experience! We're delighted to hear that our service department provided you with timely and thorough service. Clear communication is a priority for us, so it’s wonderful to know everything was explained well. We appreciate your feedback and look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

October 30, 2024

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Courteous, professional and knowledgeable personnel. Inappreciate how organized ans streamlined the checkin and pick up is. And the comfortable waiting area with snacks is a nice plus! More

by LMFOHANDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Toyota of Scranton responded

LMFOHANDLEY LMFOHANDLEY, Thank you so much for sharing your feedback! We're thrilled to hear that our team's courtesy, professionalism, and expertise left a positive impression on you. We’re glad that our check-in and pick-up processes made your visit smooth and efficient, and that you enjoyed the comfortable waiting area and snacks. We look forward to serving you again and making each visit just as seamless. Safe travels! Warm regards, The Service Team Toyota of Scranton

October 23, 2024

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Hailie was very professional from start to finish. She kept me updated and delivered car back to me as promised. It was a delightful experience! More

by ALANAIMER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Toyota of Scranton responded

ALANAIMER21, Thank you for sharing your experience with us! We're thrilled to hear that Hailie provided such professional service and kept you well-informed throughout the process. It’s wonderful to know she delivered on her promises and made your experience delightful. We look forward to serving you again in the future Thank you, Service Team Toyota of Scranton

October 22, 2024

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The best dealership to buy new or used cars from! Thank you Toyota of Scranton! More

by JSKEEN8790
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 22, 2024

Toyota of Scranton responded

JSKEEN8790, Thank you for your amazing review! We're thrilled to be considered the best dealership for new and used cars. It means a lot to us that you had such a positive experience. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future Regards, The Toyota of Scranton Team

October 22, 2024

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Hailee helped us with our service appointment. She also helped to schedule future appointments. The service was excellent. We didn’t have to wait very long and we were able to have lunch at the ca More

by GMGENT07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Toyota of Scranton responded

GMGENT07, Thank you for sharing your experience! We're thrilled to hear that Hailee provided excellent service and helped with both your current and future appointments. It’s great to know you enjoyed a short wait and were able to relax at our café counter while your vehicle was serviced. We look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

October 17, 2024

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Excellent service/product was just as described and installed in a timely manner great job More

by JOEPOLITZ8
Sales Price Transparency
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Recommend Dealer
Yes
Oct 18, 2024

Toyota of Scranton responded

JOEPOLITZ8, Thank you so much for your positive review! We're happy to hear that you received excellent service and that everything was installed just as expected and in a timely manner. We appreciate your kind words and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

October 09, 2024

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Ms. Politz recognizes me when I come for service at Toyota of Scranton. She is polite, professional and efficient ... consistently! She takes the time to explain options available to me re: service i More

by 343G9Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Toyota of Scranton responded

343G9Z, Thank you so much for your wonderful feedback! We're thrilled to hear that Ms. Politz consistently provides you with such polite, professional, and efficient service. Recognizing and taking care of our guests is a priority, and we’re glad she’s helping you feel valued each time you visit. We're proud to have her as part of our team, and it's great to know she represents the Toyota brand in a way that meets your expectations. Thank you for choosing Toyota of Scranton — we're honored to be considered 'simply the best!' We look forward to continuing to serve you! Warm regards, The Service Team Toyota of Scranton

September 21, 2024

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I am new to the area, This is a very professional operation! It might have been the best experience at any dealership. More

by MARKABRAMS2004
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Jim Luyster

Sep 23, 2024

Toyota of Scranton responded

MARKABRAMS2004, Welcome to the area, and thank you for choosing Toyota of Scranton! We're thrilled to hear that your experience with us might have been the best you've had at any dealership. Providing professional and exceptional service is our top priority, so it means a lot to know we made such a great impression. If there's anything else we can do to help, don’t hesitate to reach out. We look forward to serving you again in the future! Best regards, The Sales Team Toyota of Scranton

September 07, 2024

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I had a great experience and was in and out in record time, 80 minutes! More

by JLCAREY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Daniel Seijas

Sep 07, 2024

Toyota of Scranton responded

JLCAREY68, Thank you so much for the fantastic review! We're thrilled to hear that your experience was smooth and efficient. Our team strives to provide quick and excellent service, and it's great to know we hit the mark for you. If you need anything else or have any more questions, feel free to reach out. Safe travels and we look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

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