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HEATHER KRAFT
HEATHER KRAFT at Niello BMW Elk Grove
Refer Me

HEATHER KRAFT

SALES PROFESSIONAL

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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5.0
7 Reviews

Dealership Experience

6 mos

Industry Experience

6 mos

Languages Spoken

English English

5.0

7 Reviews

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7 Reviews of HEATHER KRAFT

November 03, 2024

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Employee Rating

Heather was great and knowledgeable from the minute I walked onto the lot. She took care of every detail. Best car buying experience I’ve ever had. Thanks Heather and niello bmw! More

by SLEIGA
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Recommend Dealer
Yes
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Nov 05, 2024

Niello BMW Elk Grove responded

Thank you so much for your wonderful review! We are thrilled that Heather had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 14, 2024

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Employee Rating

Heather Kraft is an excellent salesperson. She made sure we got the perfect vehicle. She even took us on an extended test drive to the Sac-Fulton Niello to have us check out another color o More

by S&PM
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Recommend Dealer
Yes
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Oct 15, 2024

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Heather can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 04, 2024

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Great customer service. I found exactly what I was looking for. I would recommend without hesitation. More

by MH15710
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Essex Salcido

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Oct 05, 2024

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 29, 2024

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Heather was wonderful and we got our plates in time for our vacation 3rd car we have bought from your More

by glenndanelenko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir, Jerome Duco, Tom Choonhaurai, Osvaldo Cortez, ELISA GALA, MHEL BALDEMOR, AUSTIN BHAURA

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Sep 29, 2024

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Heather and our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 16, 2024

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Niello BMW Elk Grove 100%+ believes in providing excellent customer services! They demonstrate that mantra the moment you walk into their showroom and that service continues through the years of yo More

by S&PM
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Finance Experience
Recommend Dealer
Yes
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Sep 16, 2024

Niello BMW Elk Grove responded

We are very happy to hear Heather provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 02, 2024

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Employee Rating

Though it took awhile. Everyone was respectful and forth going on getting me what I needed. In the end I was satisfied. More

by cerijon1979
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Recommend Dealer
Yes
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Sep 03, 2024

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

June 29, 2024

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CJ is great to work with. ..honest, no nonsense...was able to do business with him and get out of my old car and into a new one. Nice guy, great salesman. Please see him whe More

by lawrence_n
Recommend Dealer
Yes

Other Employees Tagged: CJ Phan, Essex Salcido

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Jul 01, 2024

Niello BMW Elk Grove responded

Lawrence, Thank you so much for choosing Niello BMW Elk Grove! Please let CJ or our team know if we can be of any more assistance. Congratulations on your new BMW! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

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