Guy Guidry | Page 5

Hands down the best experience Ive ever had with a dealership. They are amazing! They listened to us and got us exactly what we wanted, truly the best customer service ever. dealership. They are amazing! They listened to us and got us exactly what we wanted, truly the best customer service ever. More

by ERICA.RICO Verified Customer Verified Customer

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I don't remember everyone's names that we worked with and I am sorry for that but I do want to say everyone we worked with was FANTASTIC. From the test drive to final signature and the drive out. Exception I am sorry for that but I do want to say everyone we worked with was FANTASTIC. From the test drive to final signature and the drive out. Exceptional service, great people and most importantly knowledgeable. THANKS FOR A GREAT EXPERIENCE! More

by dk1skjaak Verified Customer Verified Customer

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Extremely knowledgeable staff in all aspects. Whether it was sales, service and financing. They know their products and also have a very large inventory. Our salesman Joey Cardona helped us thru Whether it was sales, service and financing. They know their products and also have a very large inventory. Our salesman Joey Cardona helped us thru the process. He followed up with us even after the sale, and we are purchasing another vehicle because of this. More

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I have purchased 3 vehicles from plant Ford, I am very satisfied with the service! satisfied with the service! More

by groovyconnie3 Verified Customer Verified Customer

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The dealership sold me a truck with a transmission issue and were no help.they kept telling me the same thing and there costumer service was one of the worst I have experienced from a dealership and were no help.they kept telling me the same thing and there costumer service was one of the worst I have experienced from a dealership More

by guillermojasso667 Verified Customer Verified Customer

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Good to me and my wife loretta Williams. Thanks God is very good Jesus chirst Thanks God is very good Jesus chirst More

by charlie.floyd1951.cw Verified Customer Verified Customer

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My daughter bought a 2025 Mustang Mach-e. bought bumper to bumper coverage. 3 days after having it . the batteries messed up had to get towed back to the dealership. they tell you have to ren bought bumper to bumper coverage. 3 days after having it . the batteries messed up had to get towed back to the dealership. they tell you have to rent a car. they sell cars to 20 years old but you have to be 21 to rent a car . Then she got it and left town a couple days later and she broke down again in huntsville,tx. With the bumper to bumper coverage they make you use the ford app to get road side service. They left her on the side of the road for 5 hours on the side of a busy highway. Then towed her to ford place that doesnt work on electric cars. told her she had to rent a car from enterprise (she is only 20 so cant) . the closest one was 30 miles away . that enterprise had no fords (they only reimburse your if you rent a ford ) so we had to pay 675 dollars to rent a car and have someone 21 drive to where she was to get a car. called dealership many times no help. so if you have young adult children or for yourself dont buy from here dont buy a mach -e the (reviews i should have checked before ) state they are having battery problems. Ford will leave you on the side of road for 5 hrs + and just say its the rules they are sorry. So now car is being towed to god knows where and god knows how long we will have to pay for rental when just buying a BRAND NEW car 2 weeks ago. they will sell to young adults have you buy products like bumper to bumper but will leave them in a bind on the side of road. worst experience of my life and sad for my daughter 1st time car buyer PS you dont get the credit either for there electric car and if you google why you dont get bc of batteries. should have been my 1st clue to tell her to not do it More

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VERY poor service. Took 5.5 hrs to buy a car - unreal! Very long Wait time between back and forth. Took 5.5 hrs to buy a car - unreal! Very long Wait time between back and forth. More

by yanic.harel Verified Customer Verified Customer

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We had a great experience. Guy was great and took care of us from arrival to drive off. Everyone we interacted with were very friendly! We will return to Planet Ford! Guy was great and took care of us from arrival to drive off. Everyone we interacted with were very friendly! We will return to Planet Ford! More

by jeffry7four Verified Customer Verified Customer

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Ease of shopping; selected vehice available; follow up from salesman; sales staff excellent (Guy Guidry). from salesman; sales staff excellent (Guy Guidry). More

by rickpattison64 Verified Customer Verified Customer

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