Gustavo Castano

Mercedes-Benz of Cutler Bay, from the sales department to the service department, is one of the best dealerships I’ve ever dealt with in my lifetime. Every experience, whether purchasing a vehicle or bringin the service department, is one of the best dealerships I’ve ever dealt with in my lifetime. Every experience, whether purchasing a vehicle or bringing one in for service, has been nothing short of exceptional. The sales team is professional, knowledgeable, and truly focused on customer satisfaction, making the car-buying process seamless. On the service side, the dedication and expertise of the entire staff ensure that every visit is smooth and efficient. Special thanks to Luis Gutierrez, Conroy Nicholas, and my service advisor, Jose Henriquez, for always going above and beyond to provide top-tier service. I also want to recognize the mechanics, porters, and all the support staff who work tirelessly behind the scenes to keep everything running efficiently. Their hard work and attention to detail do not go unnoticed and are a big part of what makes this dealership stand out. If you’re looking for a dealership that truly values its customers and delivers exceptional service at every level, I highly recommend Mercedes-Benz of Cutler Bay. They set the standard for excellence! More

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Regina is fantastic, courteous, friendly knowledgeable and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. At the dealership I was able to work and get my things don and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. At the dealership I was able to work and get my things done without any hassles. Had a cube to sit, WiFi , coffee, yea, cookies can’t beat it. Great experience and worth the trip from Doral. More

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I had a great experience purchasing a Metris cargo van. David and Gus were super helpful and I was surprised to learn that Mercedes Benz cargo vans are not much more expensive than other brands and they ar David and Gus were super helpful and I was surprised to learn that Mercedes Benz cargo vans are not much more expensive than other brands and they are VERY nice + only require service every 15K miles! More

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