Gus Babalis
Gus Babalis at Hawk Ford of St. Charles

Gus Babalis

General Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

4.2
61 Reviews
4.2

61 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

Greek Greek

61 Reviews of Gus Babalis

October 27, 2024

Dealership Rating
Employee Rating

Gus and Eric were very respectful and straight forward. They recommended the best options for financing and incentives, no hidden costs. They ordered my truck when Ford was winding down the 24 year models, More

by TSTORNIOLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Sakumoto

August 14, 2024

Dealership Rating
Employee Rating

Steve & John in Service run a very tight ship-EXCELLENT service and Tyler(Shop Mechanic) is great to work with and chat on my Bronco when completed. I also rated the Sales & Mgmt. Team Members with the ra More

by David H.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Krueger, John Hartgenbush, Steve Staub, Nick Sladek, DJ Bermudez, Josh Grant, Vanessa Ramirez , Jose' Service)- whom I call "The Jack if all Trades"....ALWAYS there & will to assist!!

January 14, 2024

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This is the best dealership ever very courteous staff, and they're not pushy at all. They work With you and For you. More

by AYESHA867
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Hartgenbush, Josh Grant , Connor Brown

Feb 14, 2024

Hawk Ford of St. Charles responded

We're elated to hear that you had an exceptional experience with our courteous and non-pushy staff at Hawk Ford of St. Charles. Collaborating with you and working in your best interest is at the core of our service philosophy, and we're grateful for your generous feedback. Thank you for choosing us – we eagerly anticipate the opportunity to serve you again!

December 14, 2023

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Thank you to everyone involved in the purchase of my son's Mustang. Gus Babalis I can never Thank you enough for making Bobby's(Rizzo)dream come true. Nick S. you are The Best. Andrew K. Thank you for a More

by DJRIZZO
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Kreatsoulas

Feb 29, 2024

Hawk Ford of St. Charles responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 12, 2023

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Awesome service department and salespeople. Eric sakumoto was very helpful and knowledgeable. Will be back again for my next purchase. More

by tonylom93
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Vida , Connor Brown, Eric sakumoto

Feb 29, 2024

Hawk Ford of St. Charles responded

Reviews like yours provide encouraging feedback. Thank you for your business, we appreciate you as a Hawk customer!

July 26, 2023

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Picked up my Raptor R from Hawk Ford St. Charles this past weekend and I cannot be more pleased with the service! My salesman Nicholas S. was awesome all around and extremely helpful through More

by db11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 06, 2023

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Waited 10 minutes when I first arrived. There were people around to help but just ignored me lost my part and shipped the wrong part (right vs left)- had to wait an extra two days Communi More

by DOUGJONESIL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jul 07, 2023

Hawk Ford of St. Charles responded

Hi Doug, I apologize for the delay in getting you settled in. I know you spoke with Molly, our customer care agent, regarding that portion of your visit. I also apologize that the wrong part was shipped here - that does happen from time to time and I know how frustrating that can be. I will ensure that I share with our Advisor team the importance of communication - we always strive for complete customer satisfaction and communication is of utmost importance! I understand that certain parts are also more expensive than we often like - but I am ultimately glad that we were able to fix your Raptor. If we can assist you in the future, you can call myself or Molly direct at 630-584-1800, option 2 for Service. We are happy to help! Jessica Vida, Manager Hawk Ford of St. Charles

June 12, 2023

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Great experience, very friendly people Eric Sakumoto was a great salesman. We will be back again More

by tonylom93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Sakumoto

Jun 17, 2023

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

March 08, 2023

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Employee Rating

I was able to book my service same hour. Seamless & efficient scheduling process. My car was completed quickly & I was informed on services completed after. Transparent with services complet More

by EFORD66
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Hartgenbush, Jessica Vida

Mar 10, 2023

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

February 15, 2023

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Employee Rating

I’ve had my truck serviced here three times now and each was a great experience. Very friendly advisors and they take the time to run through what was done and do a high quality job. I didn’t buy my truck More

by VERBEECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub, Jessica Vida

Mar 03, 2023

Hawk Ford of St. Charles responded

Hi Verbeeck, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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