Gregory Sewell

I have mixed feelings about this dealership. They have a great variety of cars no doubt. The staff is kind and professional. My wife and I had to really go back and forth to get the price we wa They have a great variety of cars no doubt. The staff is kind and professional. My wife and I had to really go back and forth to get the price we wanted and our credit scores deserved.. Then came getting the car home. Bought the car on Friday. On Moday morning the check engine light came on. I called the dealership and brought it to them that evening after work. They run diagnostic and find that i have a bad oil pressure sensor. They schedule me a follow up appointment to get it taken car of. I get thr car back two days later and again the following Monday the lights back on again. This tine i was given a rental car while they fix.thr problem which turned out to be a malfunctioning oil pump which was covered by warranty. I will say this. All of the matentence and rental car was on the dealership dime. It just tucked to buy a car and less than 4 days I had issues not once but twice within 3 weeks of purchase. So I again appreciate the service and the life time.power.train they provide to customers free of charge. More

by CROMWELL_FELICIA Verified Customer Verified Customer

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Good people and good deal. They took good care of me and I appreciated their help They took good care of me and I appreciated their help More

by PANETTJ Verified Customer Verified Customer

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Every one was extremely friendly and worked with us on the purchase/trade and financing the purchase/trade and financing More

by CDBATY Verified Customer Verified Customer

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Prompt call back for the test drive. Very easy transaction. Best customer service from everybody there. Great experience! Very easy transaction. Best customer service from everybody there. Great experience! More

by BOOMERD40 Verified Customer Verified Customer

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I had not shopped through a dealership in many years and was hesitant to do so. I am not comfortable with negotiating. Jerry Hunt was the first place I went to. I was in the market for a used compact SUV, b was hesitant to do so. I am not comfortable with negotiating. Jerry Hunt was the first place I went to. I was in the market for a used compact SUV, but after researching I was not sure which I wanted. I figured Jerry Hunt would have a variety and advice on the best one. I was not disappointed. Philip, my salesman, was a great help and led me to a very nice vehicle . It was clean, low mileage and on the lower price end of what I could have chosen. No haggling and worked with my desires. Since I didn’t have a way there to pick up the vehicle , he even drove to pick me up. Jake, with whom I signed paperwork,was just as easy to deal with. Of course he offered options, but was not at all pushy when I declined them. I didn’t deal with Gregory personally, but understand he helped with how smooth the deal went. I love my new vehicle. I hope any maintenance I may need will be handled just as well. More

by NANAGEO Verified Customer Verified Customer

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Landon, Was very helpful and it was a pleasure to work with him during the purchasing of our new vehicle .. Jerry Hembree with him during the purchasing of our new vehicle .. Jerry Hembree More

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I had an excellent experience purchasing my BMW X1 from Jerry Hunt Superstore! From start to finish, the process was smooth and stress-free. No haggling, just honest, straightforward communication. The cus Jerry Hunt Superstore! From start to finish, the process was smooth and stress-free. No haggling, just honest, straightforward communication. The customer service was great, with quick response times and thorough follow-through on every detail. They even delivered the vehicle right to my door, which made things incredibly convenient. A special thanks to my salesman, Greg Sewell, for his professionalism, patience, and attentiveness throughout the entire process. Greg made sure everything went seamlessly, and I couldn’t be happier with how it all turned out. Highly recommend Jerry Hunt Superstore and ask for Greg, you’ll be in great hands! More

by ROSALYN_WOODFORD Verified Customer Verified Customer

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Greg was amazing from the start to finish. The processed started out easy but got a little difficult due to a trade in; however, Greg remain professional throughout the whole process and was The processed started out easy but got a little difficult due to a trade in; however, Greg remain professional throughout the whole process and was able to assist us with finalizing the sale. Looking for someone to be honest and kind at the same time check out Greg S. More

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Purchasing the car was the best part of the process. Working with Robert during this process was good. Obtaining my vehicle after purchase, over a week later, was terrible and disheartening. There is Working with Robert during this process was good. Obtaining my vehicle after purchase, over a week later, was terrible and disheartening. There is lack of communication within the dealership and with the customer. I have worked with JH before and had no issue but this time has certainly secured the fact that I will most likely never go there again. By the time I finally came to pick up the car, I was no longer excited or looking forward to getting it. Robert was accommodating at the time of pick up and I did express my concerns to him and he said he would take them to his manager but, after the ordeal I experienced, I am not sure that communication will ever take place. I will say that Darus in the ceramic department was very customer service oriented and kept his word on getting back with me with updates and he was able to get my car in even though I was originally told that it could take up to 2 weeks to get the ceramic coating applied (I was never told this at the time of purchase). Anthony in the service department was helpful and made it right after originally putting 2 new tires on the front that did not match the back two that were left on. Robert was out for a few days and I received a voicemail from Axel stating that he was calling to give me an update stating that the matching tires were delivered and would be installed tomorrow and he would reach out to me when the work was done, and, of course, I never heard from him or anyone else so, again, I had to call and find out what was going on. I spoke to sales manager Hunter and Greg, both of which stated they would call me back with the information that I was concerned about and instead of them calling me back, I received calls from other individuals or I received no call at all. If I had a customer that was frustrated and had been waiting for over a week to pick up their vehicle, as a sales manager, I would at least have the courtesy to call the customer back even if I had asked someone else to follow up. I think that JH has gotten too big and has lost the one thing that keeps customers coming back and that is common courtesy and customer service. I am as of now, very happy with my car and for that, I am thankful. I guess at the end of the day, that is what I wanted to get out of the process but it would've been nice for it to have been a bit less stressful and time consuming. More

by SPOLLARDRN Verified Customer Verified Customer

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Beautiful facility with a wide variety of vehicles, easy buying process, friendly and helpful staff! This was our first time ever purchasing a vehicle and after going to other dealerships where it felt like buying process, friendly and helpful staff! This was our first time ever purchasing a vehicle and after going to other dealerships where it felt like they were just trying to fill their pockets, we met Greg S at Jerry Hunt in Lexington. Greg is the absolute best he went above and beyond to make sure he put us in the perfect vehicle! Also with this being our first vehicle purchase we didn’t know all of our options on auto loans or financing options (something the other dealerships didn’t discuss). Greg was a blessing and we got situated in the perfect monthly payments for us and we got to leave the truck of our dreams not even 48 hours later (we were waiting for the right one to come along) and he was definitely the man that made that possible! Greg was watching the lot waiting and looking for the perfect truck for us when we couldn’t be there, messaging us with anything he found. Honest and trustworthy and makes you feel like family. I’m glad we went to Jerry Hunt and I’m glad we found Greg! More

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