Phillip Smith

A professional, well oiled car sales machine with a lot of inventory. People were nice and process was efficient. I felt my finance specialist, Hebert, could use some additional training as far as explaini of inventory. People were nice and process was efficient. I felt my finance specialist, Hebert, could use some additional training as far as explaining additional add-ons and their associated costs. I was breezed through signatures and when I had questions about the $2k GAP insurance policy and $5k service contract that I didn't ask for, the responses were obscure. More

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Very polite and helpful and professional. Found just what we were looking for. Thank you Found just what we were looking for. Thank you More

by MARYPACE30 Verified Customer Verified Customer

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Phillip Smith was great! Car was missing a key fob and he took care of getting a second one. Great service. He responded to any questions I had. Overall, everyone was nice an Car was missing a key fob and he took care of getting a second one. Great service. He responded to any questions I had. Overall, everyone was nice and helpful and my car was fairly priced. Also, recieved a good offer on my trade in. More

by RAIDAS707 Verified Customer Verified Customer

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Provided false information to close my deal. Was promised 2 sets of keys came with the vehicle I purchased but only received 1 after signing over the check. Would give zero stars if I could but Was promised 2 sets of keys came with the vehicle I purchased but only received 1 after signing over the check. Would give zero stars if I could but 1 is my best option here. UPDATE: After a few calls and revisiting the dealership, a sales manager (Yasin) reached out to me about the missing key. Apparently there never was a 2nd key for my vehicle, they mistaked it for another car in their inventory. The manager did arrange for a new key to be made for me and filled my gas tank since I had to make multiple trips back to the dealership. This process took about 3 weeks but so far I’m satisfied with the measures taken to resolve my issue. More

by JULIOUSHENRY Verified Customer Verified Customer

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It was a great experience. Painless and great service Phillip was great. Personable and easy to work with. I recommend him 10 out of 10 times Painless and great service Phillip was great. Personable and easy to work with. I recommend him 10 out of 10 times More

by NICKALSTON1396 Verified Customer Verified Customer

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The best car shopping experience ever! ! Thank you Phillip, Cole, and Eric!! They were customer focused and extremely knowledgeable and efficient! ! Thank you Phillip, Cole, and Eric!! They were customer focused and extremely knowledgeable and efficient! More

by DHYLER1957 Verified Customer Verified Customer

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We are repeat customers, we love the cars we purchased, the only complaint is that when there are questions or issues nobody will return our calls, are we not important after the sale is made? the only complaint is that when there are questions or issues nobody will return our calls, are we not important after the sale is made? More

by TGARREN63 Verified Customer Verified Customer

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Phillip was fantastic! Explained everything in detail- very professional yet very friendly. The dealership is lucky to have him Explained everything in detail- very professional yet very friendly. The dealership is lucky to have him More

by Kim and Donnie Verified Customer Verified Customer

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Phillip was absolutely amazing! So kind and helpful through the process. Very knowledgeable and respectful. So kind and helpful through the process. Very knowledgeable and respectful. More

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Phillip was great. However the cleanup and detail of the vehicle was very disappointing. Left the undercarriage with dirt on the chassis everywhere. Pulled out the tele However the cleanup and detail of the vehicle was very disappointing. Left the undercarriage with dirt on the chassis everywhere. Pulled out the telescoping mirrors to find them full of dirt. Black paint on the gray vinyl console where carpet was touched. Hard chemicals left the chrome trim permanently with a haze or have rubbed off. This is the first time I’ve seen a vehicle being sold this dirty and this is a 2025 with 6k miles. More

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