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Greg West
Greg West at Germain Nissan of Columbus

Greg West | Page 2

Service Advisor

Germain Nissan of Columbus

4300 Morse Rd.
Columbus, OH 43230

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4.6
20 Reviews
4.6

20 Reviews

Write a Review

20 Reviews of Greg West

May 09, 2026

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Employee Rating

greg always makes process easy and reasonable expectations. We receive updates which keeps us in the loop. More

by JEHS43215
Recommend Dealer
Yes

Other Employees Tagged: Greg West

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May 09, 2026

Germain Nissan of Columbus responded

It’s wonderful to hear that Greg made everything straightforward and set clear expectations for your Altima’s service. Keeping you informed throughout the process is important to us, and we appreciate your trust in our team. We look forward to assisting you again.

May 09, 2026

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Employee Rating

Fast and friendly. No surprises. Fast and friendly. No surprises. Appreciated the coffee and snacks. More

by JEFF.S.FRIEDMAN
Recommend Dealer
Yes

Other Employees Tagged: Greg West

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May 09, 2026

Germain Nissan of Columbus responded

It’s wonderful to hear Greg and our team provided fast, friendly service with no surprises for your Nissan Murano. We’re glad you enjoyed the coffee and snacks. Thank you for the five-star review.

May 09, 2026

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Employee Rating

Very quick check in, thorough consultation, and explanations of additional recommendations. Love the check out clerk, she’s great! More

by LANCASTERJALISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teonna Brooks

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May 09, 2026

Germain Nissan of Columbus responded

It’s wonderful to hear the check-in was quick and the consultation thorough. Teonna will be thrilled you appreciated her help at checkout. Thank you for trusting us with your Nissan Ariya.

May 08, 2026

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Excellent honest service Only did work that was necessary, didn't recommend service or parts not yet needed More

by mark.smith
Recommend Dealer
Yes

Other Employees Tagged: Greg West

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May 08, 2026

Germain Nissan of Columbus responded

Greg was happy to focus strictly on the work your Nissan Frontier needed, and we’re pleased our transparent approach resonated with you. Thank you for allowing us to earn your trust. We look forward to supporting your Frontier again.

May 08, 2026

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Employee Rating

Advised me off the condition of my car and advised me of maintenance needs to fix. More

by PANNELLERIC454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teonna Brooks , Service department car intake person was very nice and knowledgeable

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May 11, 2026

Germain Nissan of Columbus responded

Thank you for the excellent review of Germain Nissan, Eric!

May 07, 2026

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Employee Rating

Love this dealership always leave satisfied I have never had a major issue with my car with them doing my regular maintenance More

by agrissom74
Recommend Dealer
Yes

Other Employees Tagged: Greg West

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May 07, 2026

Germain Nissan of Columbus responded

We're elated to hear that you've consistently had smooth experiences with our team! Thank you for trusting us with your routine maintenance. Your support means a lot to us at Germain Nissan!

May 03, 2026

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Employee Rating

I was told one price when checked in and was told to pay different after the service was completed More

by puspabhai_sharma
Recommend Dealer
No

Other Employees Tagged: Greg West

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May 04, 2026

Germain Nissan of Columbus responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 02, 2026

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Employee Rating

5 The staff was polite and kind. They were ready and equipped to assist me and answer my questions as well as show other potential issues that may arise. I appreciate the discounts t More

by workingwoman2011
Recommend Dealer
Yes

Other Employees Tagged: Greg West

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May 02, 2026

Germain Nissan of Columbus responded

What a pleasure to learn our staff was attentive during your Nissan Kicks service and guided you through potential concerns. We’re glad the discounts were helpful. We look forward to assisting you again.

April 30, 2026

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I've been doing business with this dealership for several years. Everybody is very professional yet very friendly. I would highly recommend anybody to come and look for a vehicle here. More

by clmjewelry4u
Recommend Dealer
Yes

Other Employees Tagged: Greg West

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Apr 30, 2026

Germain Nissan of Columbus responded

It’s wonderful to hear that our team’s blend of professionalism and friendliness has kept you coming back. We appreciate your long-term loyalty and your recommendation to others. We look forward to serving you again.

April 29, 2026

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Employee Rating

Bianca was polite, specific and professional. Great work! Keep it up. I've been coming to Germain Nissan Service for over 10 years now. Always exceptional customer service! More

by 2MJHAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bianca Straughter

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Apr 29, 2026

Germain Nissan of Columbus responded

It’s wonderful to know Bianca’s helpful and professional approach stood out during your visit. Thank you for trusting our team with your Nissan Sentra service for over a decade. We appreciate your continued support and look forward to assisting you again.

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