Greg Nichols | Page 39

Final result was good, but took too long Eu Vang was an awesome main contact. He hung in there throughout the entire week trying to solve my problem. Thanks to those who finally figured it Eu Vang was an awesome main contact. He hung in there throughout the entire week trying to solve my problem. Thanks to those who finally figured it out. More

by ram941 Verified Customer Verified Customer

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Noisy car sounds I took my Suburu Forester in on a Saturday morning due to a rattling noise that had just started that morning. They were not able to diagnose the prob I took my Suburu Forester in on a Saturday morning due to a rattling noise that had just started that morning. They were not able to diagnose the problem that morning but gave me a loaner to use until they could check it out on Monday. It turned out to be a simple fix and I was back in Monday evening to pick my car up. These associates are so friendly and accommodating every time I go in for something, I can't say enough how much I appreciate the customer service I receive at this dealership! Thank you for all that you do! More

by maryMc Verified Customer Verified Customer

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Helpful Service was complete and efficient and the service manager was helpful in determining what did and what did not need to be done. always a pleasure to Service was complete and efficient and the service manager was helpful in determining what did and what did not need to be done. always a pleasure to do business with them. More

by math prof Verified Customer Verified Customer

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Multiple engine warning light service Quick response identifying the problems and getting in the que just before the 7/4. Done a couple days early which was a very pleasant surprise. Gre Quick response identifying the problems and getting in the que just before the 7/4. Done a couple days early which was a very pleasant surprise. Great communication through the process. More

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Great service great service people They know my car and know what is needed to be done to keep it in great running condition, all where very clear in describing what was to be done and They know my car and know what is needed to be done to keep it in great running condition, all where very clear in describing what was to be done and why. Staff is super nice friendly and understanding to your concerns. Only place I go to have my Forrester serviced. More

by bird2014 Verified Customer Verified Customer

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Fast, professional service I like how they don't make you pay for things that aren't needed nd how up front they are about what you need to have done to your vehicle. I like how they don't make you pay for things that aren't needed nd how up front they are about what you need to have done to your vehicle. More

by KAYMACAD Verified Customer Verified Customer

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60,000 mile service of my Forester on July 2nd and 3rd. Everyone was courteous, easy to talk to, understanding. Everything was explained to me clearly. I am very satisfied with the service provided since Everyone was courteous, easy to talk to, understanding. Everything was explained to me clearly. I am very satisfied with the service provided since I bought my Subaru Forester 4 years ago. I cannot wish for a better crew. My husband has a Subaru Outback. We both like our cars, and the outstanding service we have been receiving. Thank you, and keep up the excellent job!! More

by schwe001 Verified Customer Verified Customer

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Professional customer service My visit was handled in a very professional manner. All the service people I worked with explained what they did and exactly what was wrong. My visit was handled in a very professional manner. All the service people I worked with explained what they did and exactly what was wrong. More

by mmeyer53 Verified Customer Verified Customer

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Squeak in new car Our new Outback started squeaking after a few weeks. The first time we took the car in they went through what I expect is a protocol for such squeaks Our new Outback started squeaking after a few weeks. The first time we took the car in they went through what I expect is a protocol for such squeaks. Was good a couple days and started again. The same was true the second time we took it in. The third time the service rep and I went for a ride so he could understand what we were hearing. Right away he could hear the same squeak. This time they recommended replacing the back seat (or part of) and that worked!!! We are so happy with the end result. More

by Janelle Verified Customer Verified Customer

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Check engine service Recently took my 2016 Subaru Outback to White Bear Acura Subaru for a check engine light that popped up. The service department was totally awesome fr Recently took my 2016 Subaru Outback to White Bear Acura Subaru for a check engine light that popped up. The service department was totally awesome from the time I called to make the appointment to dropping off and picking up the car. They supplied a loaner car which made my busy schedule much less crazy. I bet I spent less than 15 minutes total dropping off the car and picking it up. They vacuumed it out and washed the outside also. Greg kept me up to date on what was happening with the repair and fixed it sooner than they said they would be able to, all at no cost and covered by emissions warranty. Fantastic work!! Thanks for the great work!! Brad More

by b-j Verified Customer Verified Customer

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