Greg Melino
Greg Melino at Vision Hyundai Henrietta Rochester

Greg Melino

Fixed Operations Director

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.3
73 Reviews

Languages Spoken

English English

4.3

73 Reviews

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73 Reviews of Greg Melino

June 06, 2025

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Employee Rating

Very hard to get a hold of when checking on the status of my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision H More

by kkenh300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2025

Vision Hyundai Henrietta Rochester responded

"Kkenh300" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 30, 2025

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Employee Rating

Overall, everything was great. Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out More

by CLIEBER1208
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 11, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

May 29, 2025

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Employee Rating

This dealership is friendly. No pushing, just finding what you want. They took the time to make sure I was comfortable with the technology and there is a lot. More

by HOWE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino , Victoria, sales

Jun 11, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 21, 2025

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Employee Rating

My car didn’t show any of the problems I took it in for, but the customer service was wonderful. I did not feel like my problems were being brushed to the side. There were many suggestions to further test t More

by audreykd2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michelle

May 21, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 20, 2025

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Employee Rating

First, my service advisor Matt Melino was great about keeping in communication with me during the 2+ weeks my car was there while they tried to find what was causing the problem. And I sure appreciated More

by Vika
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

May 22, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Victoria. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 19, 2025

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Very fast reliable great customer service took care of all my needs. Great at following up. More

by Junenjess
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 21, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 02, 2025

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Employee Rating

They seem to solve my sport sonata problems! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! More

by LSTROMAN720
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 26, 2025

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Employee Rating

While the dealership is in a major renovation with minimal customer facilities including indoor restrooms the service staff continues to provide exemplary customer focus and service! The only missing More

by rcbhoa
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 12, 2025

Dealership Rating
Employee Rating

Brandon in service has excellent customer relation skills, however I would never v8sit this dealer, if the shlep of a human being is Frontline representative, meaning n9t brend9n, but the woman who e More

by Rbanas31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Matt Chevier

March 10, 2025

Dealership Rating
Employee Rating

I couldn’t be happier with the service here. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. More

by christinacarducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Mike J., Matt Chevier, Alexandra S., Quoc H., Matthew Melino , Shelly Allen, Tylor Barnhart, Zach Davern, Brandon

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