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Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 51

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
684 Reviews
4.7

684 Reviews

Write a Review

684 Reviews of Greg Kimball

June 10, 2024

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Employee Rating

Ford did a great job with my car and they make me feel taken care of. It’s fair pricing and quick turnaround. I really love their service. More

by gomezjea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Jun 11, 2024

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 08, 2024

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Employee Rating

Andrew and Milo are awesome, service was excellent. I will definitely recommend them to everyone and I will definitely be back. More

by amywbrown41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Andrew and Milo in service

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Jun 09, 2024

Group 1 Ford of South Austin responded

Hello, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Maxwell Ford!

June 06, 2024

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Employee Rating

Matt Palmieri in the service dept at Maxwell Ford is always extremely friendly and helpful! More

by Nick P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Jun 09, 2024

Group 1 Ford of South Austin responded

Hi Nick, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 05, 2024

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This is our second time purchasing from Maxwell ford. The process was smooth and our salesman Eddie Sifuentes was great at communicating. Left with the car I wanted. More

by jennifer.93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Diego Desilva & Eddie Sifuentes

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Jun 07, 2024

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2024

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itemization detail on invoice confusing with coupons. dealer assistant did a good job explaining regardleess More

by davidaarnoldjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Jun 07, 2024

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2024

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Rudy Varela was very friendly, and knowledgeable, and responsive. Definitely recommend him for your purchase. More

by TkellerF150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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May 30, 2024

TkellerF150 responded

Friendly dealership and knowledgeable staff. Recommend Rudy Varela for your salesperson.

May 30, 2024

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Employee Rating

This dealership is not truthful and uses dirty tactics to try to get you to spend more money. More

by Young65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

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May 31, 2024

Group 1 Ford of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 14, 2024

Group 1 Ford of South Austin responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Djemma Kechichian dkechichian@maxwellford.com

May 30, 2024

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Employee Rating

They haven't paid off my trade in loan and that affected my credit and they add stuff that I didn't want but it's mandatory for some reason More

by miguelf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

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May 31, 2024

Group 1 Ford of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 14, 2024

Group 1 Ford of South Austin responded

My apology for this delayed response, but I appreciate you taking the time to inform me about your sales experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Djemma Kechichian dkechichian@maxwellford.com

May 25, 2024

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Employee Rating

Ms Martinez was so patient & compassionate helping me understand recommended services and helping me come up with a plan, I love my car & I love Ford & I’ve always felt respected & my wishes honored at M More

by Leslieehughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Ms. Martinez

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May 28, 2024

Group 1 Ford of South Austin responded

Thank you for your kind words for our staff, we appreciate it!

May 24, 2024

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Employee Rating

Rocky was extremely helpful when I brought in my Ford Transit. He personally sent me a picture of the facility to make sure I knew where to go. I appreciated his professionalism and overall attitude. More

by ejobiv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Rocky

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May 28, 2024

Group 1 Ford of South Austin responded

We're delighted to learn about your positive experience and the helpful assistance provided by Rocky! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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